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Matt Bowers Chrysler Dodge Jeep Ram
Baton Rouge, LA
1,143 Reviews
There is no better place than Salsbury's Chrysler Dodge Jeep Ram in Baton Rouge to buy a new or used Chrysler, Dodge, Jeep, Ram. Period. Our dealership has the best selection in the Gonzales, Prairieville, West Baton Rouge, Merrydale, and Shenandoah area. If a new car isn't what your in the market for, we also have a huge selection of used cars and trucks in Baton Rouge. We also have a state of the art auto service center to handle all your maintenance and repair needs. And if you're a DIY type of person, check in with our parts department for all the OEM parts you could ever need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,143 reviews
July 19, 2019
Rocky start, to an overall pleasant experience. I needed to get an oil change on my Chrysler, and was looking for a new dealership to take it to. We previously only dealt with Allstar in Denham, but I needed to get an oil change on my Chrysler, and was looking for a new dealership to take it to. We previously only dealt with Allstar in Denham, but our service writer recently left for another dealership that wasn't Dodge/Jeep. We tried a different service writer there but the experience left us looking for a new place. I had called the day prior, to try to make an appointment, but I couldn't reach a service writer. Browsing the website, I saw it had a link to make an appointment online, which was awesome! I did so for 9am the next morning, to avoid morning rush hour. Arriving there, I was told that the service department did not take appointments, and operated on a first come, first serve system. It was a rocky start to say the least. After the revelation however, things went nicely. Mr. Crowder was very pleasant, and took care of my oil change and tire rotation. The wait wasn't too long, considering I didn't have an appointment after all. The waiting area is nice, and comfortable. The staff was all nice to talk to. I think perhaps we have found our new place. We will soon bring in my wifes Grand Cherokee. We will also start our search here when we shop for my wife's next Jeep as she has decided she wants to upgrade her Grand Cherokee Limited, to a Summit. More
by frank1823
Verified CustomerEmployees Worked With
Lorenzo Crowder
July 19, 2019
Service Very efficient service given and reasonable What more can I say have been a customer at this dealership since Fall 2006. Dealership has been good in t Very efficient service given and reasonable What more can I say have been a customer at this dealership since Fall 2006. Dealership has been good in taking care of my 13 year old Nitro SLT More
by jwilli35
Employees Worked With
Lorenzo Crowder II
July 19, 2019
Good Experience Buying experience was easy. I loved my salesman, Gus, and would recommend him to anyone. He was helpful and attentive without being overbearing. This Buying experience was easy. I loved my salesman, Gus, and would recommend him to anyone. He was helpful and attentive without being overbearing. This was my first experience in dealing with Salsbury but so far, so good. More
by LBREWER18
Employees Worked With
Gus Berendson
July 18, 2019
Overall good buying experience Majority of transaction was online. Mr. Dupuy, salesman was professional and courteous. I bought a used vehicle with 15K miles, I made the assumption Majority of transaction was online. Mr. Dupuy, salesman was professional and courteous. I bought a used vehicle with 15K miles, I made the assumption that the tires would reflect normal wear, I failed to inspect carefully at the dealership but have since and tires need to be replaced. Lesson learned More
by JLANDRY6
Employees Worked With
Bill Dupuy, Kim Guidry
July 18, 2019
My Experience was great! it was great customer service provided by this dealership. I would recommend everyone to you guys! Good work! I will be coming back for sure! it was great customer service provided by this dealership. I would recommend everyone to you guys! Good work! I will be coming back for sure! More
by timlewis5541
Employees Worked With
Dwayne Postell, Gus Berendson, Freddie Jackson, Victor Adewuyi, Joe Williams
July 18, 2019
Service was Awesome Well 3 months ago my husband of 27 years left me, and I don’t have a job. I needed my Jeep 2013 Jeep fixed and I only had a limited access on my credi Well 3 months ago my husband of 27 years left me, and I don’t have a job. I needed my Jeep 2013 Jeep fixed and I only had a limited access on my credit card. This dealership helped me with speedy, helpful and fabulous service. They were honest and did not lie to me. Without this dealership, I would have been ripped off and being a single older female, I needed this awesome treatment. They even let me vent about my abandonment. My Jeep is brand new again. More
by POSTALMOM247
Employees Worked With
Roger Service Department
July 18, 2019
Job well done They really do they best on getting you what you want. I going to recommend everyone that’s looking for a vehicle to go see you all at Salisbury. They really do they best on getting you what you want. I going to recommend everyone that’s looking for a vehicle to go see you all at Salisbury. More
by ERICPMILES
Employees Worked With
Peter Chukwuemeka
July 16, 2019
Review of Salsbury's Chrysler Dodge Jeep RAM The address has changed, they have a New Facility a little further South down Airline Highway. I've always uses Salisbury for my Service Work on The address has changed, they have a New Facility a little further South down Airline Highway. I've always uses Salisbury for my Service Work on my truck...Joe and the Service Department have always taken care of everything I've ever needed for my truck. More
by mmeek
Employees Worked With
Joe Service Center Associates
July 16, 2019
Excellent Service and Price Brought in my '14 2500 to have my transmission and rear end serviced. Dawn was very professional in asking question about why I was bringing my truck Brought in my '14 2500 to have my transmission and rear end serviced. Dawn was very professional in asking question about why I was bringing my truck in and explaining recalls I had on the truck. Their price for all parts and labor where also cheaper than a local diesel shop down the road. More
by holiver065
Employees Worked With
Dawn in the service department, Duke Gronowski
July 16, 2019
Worse experience I have had at this location!! I have decided to write a letter to the General Manager about my experience with Roger and why I will not be coming back to this location for any addi I have decided to write a letter to the General Manager about my experience with Roger and why I will not be coming back to this location for any additional services and especially to purchase my next vehicle which I was looking at a 2020 Jeep Grand Cherokee after the way he handled a service situation!!! More
by eudemonia44
Employees Worked With
Roger
