Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matt Bowers Chrysler Dodge Jeep Ram
Baton Rouge, LA
1,143 Reviews
There is no better place than Salsbury's Chrysler Dodge Jeep Ram in Baton Rouge to buy a new or used Chrysler, Dodge, Jeep, Ram. Period. Our dealership has the best selection in the Gonzales, Prairieville, West Baton Rouge, Merrydale, and Shenandoah area. If a new car isn't what your in the market for, we also have a huge selection of used cars and trucks in Baton Rouge. We also have a state of the art auto service center to handle all your maintenance and repair needs. And if you're a DIY type of person, check in with our parts department for all the OEM parts you could ever need.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,143 reviews
March 23, 2019
awesome A manager called in by service writer and my ten year old problem was fixed. Van back in half a day. Yay! I highly recommend A manager called in by service writer and my ten year old problem was fixed. Van back in half a day. Yay! I highly recommend More
by johnwoldenburg
Verified CustomerEmployees Worked With
Sprinter guy
March 22, 2019
Service After the fifth service trip it was taken care of. Everyone’s attention to the matter is appreciated from Victor to Roger and even the service manager After the fifth service trip it was taken care of. Everyone’s attention to the matter is appreciated from Victor to Roger and even the service manager. More
by DAY3556
Employees Worked With
Victor Adewuyi
March 22, 2019
Just a complete joyful experience! I can’t explain it. But from the very beginning. Just by chance I stopped at Salisbury to get a look at their vehicles while passing through. From tha I can’t explain it. But from the very beginning. Just by chance I stopped at Salisbury to get a look at their vehicles while passing through. From that moment until now, nothing but respect for the people there. They “all” have been a privilege to speak to each and every time. The way they treat you is top notch! Also, the service has been great, only 1 follow up visit so far due to recall and minor issues, but treated 1st class. Love the new facility. Can’t hardly wait to have to buy another vehicle, lol. Just a share... Salsbury beat all the other Dodge dealerships as well, not just the brand X’s. Thank you Salsbury Team! (5* 1st Class) More
by LFRANZ11
Employees Worked With
Jeff Cope, he knows his stuff!, Freddie Jackson
March 21, 2019
Everything about my visit was great process was easy. I walked in close to closing time. And told them what I was interested in and what I was trading in. Victor said no problem and went to check out my I walked in close to closing time. And told them what I was interested in and what I was trading in. Victor said no problem and went to check out my information then brought me outside and told me to pick a color. The computers went down that evening but I was able to walk in on Monday and sign the paperwork. It was all ready when I got there. More
by dmcollins1971
Employees Worked With
Victor Adewuyi
March 21, 2019
Helpful Ken was very helpful and answered all the questions we had regarding the Jeep. He was very kind and knowledgeable and in turn we bought a Jeep from hi Ken was very helpful and answered all the questions we had regarding the Jeep. He was very kind and knowledgeable and in turn we bought a Jeep from him! More
by KDUB98
Employees Worked With
Kenneth Broussard
March 21, 2019
Charged for something I didn't ask for. I came here for the first time yesterday and asked for an oil change. The gentleman checking me in at that point said something along the lines of "ok I came here for the first time yesterday and asked for an oil change. The gentleman checking me in at that point said something along the lines of "okay we'll get you an oil change and tire rotation" in such a way that I assumed the tire rotation came with the oil change (which is the case for most places that offer an expensive oil change service - like a dealership). Well - the tire rotation was not included according to my receipt. I also told the guy that I had new tires on the back of the jeep, so they needed to stay on the back axle. He didn't do that, which makes my car less safe to drive. All in all - you really couldn't have done much worse of a job on earning my repeat business. More
by jvick
Employees Worked With
Someone named Brad was my service advisor who texted me.
March 21, 2019
Generally a great experince Good pre-purchase experience and purchase experience.were very good, all my requests were attempted, and the resulting sale was very satisfactory. The Good pre-purchase experience and purchase experience.were very good, all my requests were attempted, and the resulting sale was very satisfactory. The , the manager worked with me on a couple of optional pieces, and that was great, and the finance person was helpful as well, with my salesman, the new car manager, and the finance people all working with me, we were able to finalize a deal that was acceptable to all. More
by SEGII
Employees Worked With
Freddie Jackson
March 21, 2019
Van was miss firing they fixed it !! I would have given them a 5 star but I just felt that I had over paid for what I got done .. They had to diagnose what was wrong and it proved to be I would have given them a 5 star but I just felt that I had over paid for what I got done .. They had to diagnose what was wrong and it proved to be sparkplugs and coils ...pretty elementary stuff but the final price was high and I felt like I wAS paying for someone to learn how to diagnose this problem .. I felt like an educated tech should recognize when sparkplugs are bad.. I mean we changed those in highschool.. My van is 10 years old and they have kept it running and my wife is happy .so I will be back More
by DGERALD1
Employees Worked With
Roger in service he was a class act
March 21, 2019
Very pleasant experience We looked in Texas, Oklahoma, Kansas, Mississippi and Louisiana for the best deal on a Dodge Ram. Found it at Salsbury's in Baton Rouge. Was very fo We looked in Texas, Oklahoma, Kansas, Mississippi and Louisiana for the best deal on a Dodge Ram. Found it at Salsbury's in Baton Rouge. Was very fortunate to work with Dwayne. He went out of his way to answer questions and make this a pleasant experience. I would recommend Dwayne to anyone looking for a new vehicle. So happy to have worked with him More
by ANNSMITH
Employees Worked With
Dwayne Postell
March 21, 2019
Terrible. Negotiated a price. Sat there for over five hours due to “the system was down.” Finally got into the finance office for them to try and raise the pric Negotiated a price. Sat there for over five hours due to “the system was down.” Finally got into the finance office for them to try and raise the price back up causing to have to renegotiate. System still wouldn’t work forcing us to drive two hours back another day with the gas tank on empty. After coming back they wouldn’t even fill the tank all the way for our trouble. Absolutely the worst dealership experience I’ve had in my life. 0 rating across the board. More
by TWK6904
Employees Worked With
Harley. , Dwayne Postell
