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Matt Bowers Chrysler Dodge Jeep Ram
Baton Rouge, LA
1,143 Reviews
There is no better place than Salsbury's Chrysler Dodge Jeep Ram in Baton Rouge to buy a new or used Chrysler, Dodge, Jeep, Ram. Period. Our dealership has the best selection in the Gonzales, Prairieville, West Baton Rouge, Merrydale, and Shenandoah area. If a new car isn't what your in the market for, we also have a huge selection of used cars and trucks in Baton Rouge. We also have a state of the art auto service center to handle all your maintenance and repair needs. And if you're a DIY type of person, check in with our parts department for all the OEM parts you could ever need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,143 reviews
April 25, 2019
Good experience Tim was our rep, he was great and always kept me in communication with me throughout the service. We had a lot of items serviced and each one of them Tim was our rep, he was great and always kept me in communication with me throughout the service. We had a lot of items serviced and each one of them got done. My wife said the car seemed like it was brand new again. More
by WiseGuy002
Verified CustomerEmployees Worked With
Freddie Jackson
April 25, 2019
Pleased with the dealership but not the salesman I was appalled by the fact that I was there for over an hour and a half and not shown the vehicle that we were there to see (buy). The salesman was sh I was appalled by the fact that I was there for over an hour and a half and not shown the vehicle that we were there to see (buy). The salesman was shoving papers for us to sign with out telling us anything and not answering any of our questions. It was dark outside (9pm) by the time I was able to look at the car was repeatedly told this was a new car deal not used however the following morning I discovered stains on the seats passanger speaker busted out knicks in the paint in multiple places that cannot be buffed out a dent on driver back door radio was messed up (the car was a demo). The over 4000 miles that were put on the car before I got in it is being included on my warranty and it shouldn't be. I was also not allowed to be present when they were looking at my car for an appraisal for the trade in and the salesman wouldn't answer any kind of questions that we asked. The only reason why we did go through with the deal is because of Mr. Harley he was very helpful and was able answer every question we had. If he didn't know the answer he found out for us before saying anything. Whether I become a return customer and reccomend your dealership is solely on the response from this survey/questionnaire and the phone call I make tomorrow morning. More
by INDNGIRL89
Employees Worked With
Mr. Harley , Bill Dupuy
April 25, 2019
Should of went to WALMART So my wife takes our 2016 challenger SRT in for an oil change. What better place to take it to than the dealership we bought it from , right ? WRONG ! So my wife takes our 2016 challenger SRT in for an oil change. What better place to take it to than the dealership we bought it from , right ? WRONG !!! Well it took 2.5 hours to change the oil in “the fast lane” after they told her “they weren’t very busy because of the holiday”. 30 minutes of that was due to misplacing our lug key ! A couple days later I decided to check under the hood and found that one of the valve wire covers were missing and an air intake hose that they installed was not mine, but in fact one that was much older and not cared for at all. There was orange dust or rust resin inside and outside of this hose that they put back on my car. There was no evidence of orange dust or rust on anything else around under my hood or that was involved with this hose assembly. I am not happy with this service department, they will have to make this right before they earn my trust again. .I SHOULD OF WENT TO WALMART ! More
by TMARINO1179
Employees Worked With
Brad Bourgeois is on my paperwork
April 25, 2019
Best Experience Ever for Car Purchase This was easily the most stress free car purchase I have ever made. No xx sales pitches, just price negotiation, sign paper work, and done. This was easily the most stress free car purchase I have ever made. No xx sales pitches, just price negotiation, sign paper work, and done. More
by EDWARDBGIL
Employees Worked With
Jarrad Fontenot
April 25, 2019
Easygoing Roger is really good. Very responsive and true to his word. My Jeep was ready earlier than estimated. Roger obtained the parts from another state. Roger is really good. Very responsive and true to his word. My Jeep was ready earlier than estimated. Roger obtained the parts from another state. More
by CHUCKJ44
Employees Worked With
Roger
April 24, 2019
Slow service this day It took 1 1/2 hours for an oil change at your “Express Lube.” 😣 Not sure why, but this is not what I deem “express.” Last time I in/out in 1/2 hour. It took 1 1/2 hours for an oil change at your “Express Lube.” 😣 Not sure why, but this is not what I deem “express.” Last time I in/out in 1/2 hour. Everyone was very friendly though. More
by STUART.STEWART
Employees Worked With
Woman, not sure who.
April 23, 2019
Dwayne is Awesome!! I had totaled my car and really dreaded the experience of buying a new one. It helped that I knew I wanted a Jeep. I contacted the dealership and they I had totaled my car and really dreaded the experience of buying a new one. It helped that I knew I wanted a Jeep. I contacted the dealership and they connected me Dwayne who made the entire experience so easy. There was absolutely no pressure with him and he completely goes above and beyond for anyone who is looking for a new vehicle. He’s super honest and very helpful. Call Dwayne! More
by AMYFONTENOT28
Employees Worked With
Dwayne Postell
April 23, 2019
They people are very friendly and Mr. Lucien is wonderful Everything was done in a timely manner and everyone was friendly. Absolutely love my new dodge 2019 charger!! Thank you Mr. Lucien for being a wonder Everything was done in a timely manner and everyone was friendly. Absolutely love my new dodge 2019 charger!! Thank you Mr. Lucien for being a wonderful salesman. Will definitely recommend this dealership to others More
by RACHNKD
Employees Worked With
Mr. Lucien
April 23, 2019
Great, hassle-free service We were treated very well. I’ve dealt with many staff members and dealerships in my life, but none easier to deal with than this one. Terry Belcher w We were treated very well. I’ve dealt with many staff members and dealerships in my life, but none easier to deal with than this one. Terry Belcher was very helpful and knowledgeable. The whole process was smooth and hassle-free. More
by Robert Martin
Employees Worked With
Terry Belcher
April 22, 2019
Satisified I was using another service dept. Friend recommended Tim at Salisbury, every since I've been using him, my jeep is always taken care of with full sati I was using another service dept. Friend recommended Tim at Salisbury, every since I've been using him, my jeep is always taken care of with full satisfaction. More
by Mimsi
Employees Worked With
Tim
