Matt Bowers Chrysler Dodge Jeep Ram

Service Department is deplorable Purchased a 2016 Dodge Grand Caravan in December 2015- I've gone to the dealership service center for two issues as well as oil changes as scheduled a Purchased a 2016 Dodge Grand Caravan in December 2015- I've gone to the dealership service center for two issues as well as oil changes as scheduled and have not had a good experience any time I've been. Last night I had to bring my van that has only 31,000 miles on it because one of the brakes froze up (burnt up). I was at the dealer at 7:15 to make sure I explained what happened and went on to work. Called the service department at 10:45am and was told they had not looked at it yet but it should be soon. Went back to the dealership at 1:15 and after waiting around for 30 minutes was told they hadn't looked at it yet and would do everything in their power to have it looked at today. Everyone looks like they are miserable working at this place and it makes me miserable because I have to go there. I just don't understand how an issue this important did not take priority today. I have to make other arrangements to get to work tomorrow and hope the service personnel are able to tell me what is going on with the vehicle this evening or tomorrow. What makes this situation unbearable is that the department functions like this for years and no one seems interest in improvement. More

New Grand Cherokee Salesperson Victor Adewuyi was great to work with. Not pushy. Wasn't planning on buying a car that day, but couldn't pass up the service and price. Salesperson Victor Adewuyi was great to work with. Not pushy. Wasn't planning on buying a car that day, but couldn't pass up the service and price. More

Steve Baily was great!! From the moment I walked on the lot Steve was helpful and friendly. He walked me through everything on my new truck. Best car buying experience ever!! From the moment I walked on the lot Steve was helpful and friendly. He walked me through everything on my new truck. Best car buying experience ever!!!! More

Kevin Turner was awesome! Kevin Turner went out of his way to make sure I get the car I want and at a price I can afford! We were in a hurry at closing and he was able to comp Kevin Turner went out of his way to make sure I get the car I want and at a price I can afford! We were in a hurry at closing and he was able to complete the task in 15 minutes!!! No hassle! Live it! Can't wait to buy my next car from you Kevin! Thank you. And I forgot to get my garage opener in my trade in. No worries Kevin got me covered! I was able to get it back the next day! More

Great Experience Again Traded in a 2016 Lone Star on a 2017 Big Horn, Bought both from Kenneth Broussard. Kenneth and the financial manager Harley were very much a pleasure Traded in a 2016 Lone Star on a 2017 Big Horn, Bought both from Kenneth Broussard. Kenneth and the financial manager Harley were very much a pleasure to deal with. I highly recommend the team at Salsbury. More

Bill Dupuy, Jr., Excellent Sales Rep! I dread buying new cars. Dread! I've usually felt somewhat as though I was taken advantage of and/or did not get the best deal I could have. This was I dread buying new cars. Dread! I've usually felt somewhat as though I was taken advantage of and/or did not get the best deal I could have. This was our first encounter with the sales department at Salsbury's Chrysler Dodge Jeep Ram. My wife and I pulled up and were greeted by Bill Dupuy, Jr. I was on guard for a bit but with Bill's easy demeanor and friendly attitude he won us over pretty quickly. The negotiations were straightforward and honest. We got a great deal, had a lot of fun doing so, and feel we have Bill Dupuy, Jr. in our corner if we ever need anything at all. My wife and I sincerely appreciate the excellent care shown to us! We love our new Chrysler Pacifica Limited, especially after Bill took the time to explain the many incredible features on this van! More

Purchase of 2017 Ram Laramie Jarrad Fontenot was awesome to deal with as well as his manager he brought in. No pressure when offering several options to purchase the most beautifu Jarrad Fontenot was awesome to deal with as well as his manager he brought in. No pressure when offering several options to purchase the most beautiful vehicle we ever bought. I would highly recommend these guys to purchase a new vehicle. Sincerely. More

Great Experience Freddie Jackson is the man! Him and his team made sure I did not leave until I was happy. Great place, great people. Thanks for everything. Freddie Jackson is the man! Him and his team made sure I did not leave until I was happy. Great place, great people. Thanks for everything. More

New Car Purchase Victor Adewuyi was one of the nicest sales guy we have ever dealt with. Was not pushy, friendly and informative. Would recommend dealership and in par Victor Adewuyi was one of the nicest sales guy we have ever dealt with. Was not pushy, friendly and informative. Would recommend dealership and in particular Victor! More

New Truck Purchase Purchased a new 2017 2500 Mega Cab Big Horn Edition. I work away from home, and my wife went to Salsbury's. Frank L. is a close friend of mine, and Fr Purchased a new 2017 2500 Mega Cab Big Horn Edition. I work away from home, and my wife went to Salsbury's. Frank L. is a close friend of mine, and Frank had Jarrad Fontenot show her the 2500 trucks they had in stock. Jarrad took his time, and answered any questions she had concerning the truck. The dealership fueled the truck, and let her take it, until I arrived back home. This was my second purchase from Salsbury's, and I am quite pleased with my wife's selection. Easiest purchase I've ever completed without seeing or test driving my new truck. Thanks Frank, and Jarrad!! More