Matt Bowers Chevrolet Slidell

Dealership Warranty requires dealership oil changes so they can of course upsell. Question is " How valuable is your time"? I purchased from Matt Bowers Ford in Metairie but live in Slidell. I also spent they can of course upsell. Question is " How valuable is your time"? I purchased from Matt Bowers Ford in Metairie but live in Slidell. I also spent $ 5,000.00 on an extended warranty. Matt Bowers offers lifetime powertrain warranty if you do your synthetic oil change every 6 months or 5,000 miles. Sounds fair enough, right. Not really! I have an automotive back ground and in fact spent 15 years at dealerships and also built and ran a carwash and oil change. The dealerships were Toyota and every one I worked at or ran had mechanics to do expedited oil changes. A visit to Matt Bowers Chevrolet for an oil change can be 1-4 hours, although as of late think you will have to get there an hour before they open 6:20 am to get out an hour after arrival. So to do a 15 minute oil change you have your time to and from plus your wait. In todays world giving up your travel time and sitting time at the dealership is not worth it. If they are going to push this warranty and Matt Bowers servicing they should have a means to expedite the oil changes. As a note they will always look for an upsell, on one of my visits it was the cabin filter where the glove box needs to be removed to inspect. My glove box has not been the same since. As a note I gave them three stars for a reason.... I would give a single star for time of an oil change but their service writers are usually pleasant and they have a nice waiting room. That is what got them two extra stars More

Buying the truck was good. But getting honest repair work is a different story. I just bought windshield wipers. But the mechanic marked them as needing immediate replacement. But getting honest repair work is a different story. I just bought windshield wipers. But the mechanic marked them as needing immediate replacement. RIP OFF. Local tire shop found problem with my sterring arm in maybe 10 minutes. It took your mechanic over 2 hours. And still couldn't find problem. But he sure didn't forget to try and pad his commission by trying to replace wipers. I think after warranty runs out I should take it to a better mechanic shop. An honest one! More

Very patient as we worked hours on technology problems with my Chevy rewards and USAA insurance. I am loan paperwork. Or should I say virtual paperwork. Technology sucks give me paper any day. with my Chevy rewards and USAA insurance. I am loan paperwork. Or should I say virtual paperwork. Technology sucks give me paper any day. More

Took all day to repair new Corvette tire that has leaked since the day I bought it new( verified by On Star diagnostic alert). They claimed a bolt was in the tire and was not covered under road hazard warra since the day I bought it new( verified by On Star diagnostic alert). They claimed a bolt was in the tire and was not covered under road hazard warranty. 2 days later same tire was still leaking and they said tire patches are not warrantied! What a low level of professionalism for a $90,000. car. I will never go back to this dealership. More

Great customer service was happy the way they did their job. They answered everything I needed to know job. They answered everything I needed to know More

The business was very clean inside and out. The salesman was very courteous and informative. He made me feel very comfortable. I was very pleased with the experience and the vehicle. The salesman was very courteous and informative. He made me feel very comfortable. I was very pleased with the experience and the vehicle. More

Monica was amazing ! She helped me with all my needs. I appreciate Chevy they’ve satisfied all my needs. She helped me with all my needs. I appreciate Chevy they’ve satisfied all my needs. More

Matt Bowers did an excellent job reviewing my needs, budget, and trade value when I purchased my new truck. Outstanding sales staff and finance. budget, and trade value when I purchased my new truck. Outstanding sales staff and finance. More

***Baton Rouge Dealership*** If you prefer to be treated horribly, visit this dealership. Presented Finance Manger with a check for full amount of vehicle. Shockingly rude to me in front of 16 yo son. I was horribly, visit this dealership. Presented Finance Manger with a check for full amount of vehicle. Shockingly rude to me in front of 16 yo son. I was in complete shock as he hollered to salesman to come get his people out of his office! Gladly. STAY AWAY!!!! More

Used car buyers BEWARE! Engine nearly exploded on multiple occasions less than 1 week after I drove off the lot. They refused to diagnose, repair, take it back, or cancel Engine nearly exploded on multiple occasions less than 1 week after I drove off the lot. They refused to diagnose, repair, take it back, or cancel the loan even though they withheld information when I asked about the vehicle- IN FEAR for my life, I had no choice but to park it right back where I purchased it from so it wouldn’t danger my family. As Kia advised these vehicles be “parked away from buildings” due to the potential fire risk. I knew nothing about this vehicles history and when I asked I was told nothing. I trusted that the *#1 dealer in LA* wouldn’t sell a dangerous car that put my life in danger or would’ve told me that the engine had a LIFETIME WARRANTY DUE TO A CLASS ACTION LAWSUIT bc of the engines exploding and catching fire. USED CAR BUYERS DO YOUR DUE DILIGENCE BC THEY WILL NOT TELL YOU EVEN WHEN YOU ASK! More