Matt Blatt Nissan

Poor diagnosis! This was my experience on July 31st, 2020 For a week I had the message “Service Engine Soon” on the dashboard of my 2009 Nissan Versa. The manual sa This was my experience on July 31st, 2020 For a week I had the message “Service Engine Soon” on the dashboard of my 2009 Nissan Versa. The manual said that the message meant that there was a problem with emissions, most likely needing a new gas cap. I had had this same message in the past and a new gas cap solved the problem. Since I was driving from New Jersey to South Carolina I thought that as I began my trip (in the rain) I should get a new gas cap from the Parts Department and eliminate the dashboard message. So I purchased a new gas cap (about $30) at Atlantic City Nissan. When I put it on and started to drive off, however, the message was still there. Before I went too far, I thought that since I’m going on a 500-mile drive (as I said, in the rain), what if it is a bigger problem? So I went to the Service Department and explained my predicament. They said they would need to do a diagnostic test to determine what was wrong, and I said okay. It cost about $132.00 and took an hour and a half. Their diagnosis was that the fuel pump needed to be replaced, and they said they had one in stock, but it would take another hour and a half or more to replace it. I decided against it because I had a long trip ahead of me and didn’t want to use up more time, so I said I will take a chance and go without a new fuel pump. The dashboard message was still there but I went anyway. I hoped it might go away after the car was driven some distance. A couple hours later I got some gas but once again the light stayed on. Several hours later I got gas again, only this time I noticed the gas cap had instructions on it saying to only turn it one click when putting it back on (the other times, and even with my old gas cap, I had used 2 or 3 clicks). I did what it said and when I started up the car the message was gone! Hours later I stopped for another tank of gas, used one click, and the message never reappeared. Of course, I was annoyed I hadn’t seen the instructions sooner, but I was more annoyed about getting a $132.00 diagnosis that certainly appears to be wrong! When I got to SC I looked up what happens when a fuel pump goes bad. My car did not show any of those symptoms! I am allowing one star for this review because all the people I dealt with were very pleasant. More

Toooo many extra add ons to the sales deal!!! I tried to buy a used Nissan from this dealership and the salesman and the manager attempted to make a good deal, but when I was shown the sales sheet I tried to buy a used Nissan from this dealership and the salesman and the manager attempted to make a good deal, but when I was shown the sales sheet with the costs on it, the dealership had added tooooo many extra fees. Please be careful wen buying from this dealership and read the fine print! More

DO NOT WASTE YOUR TIME Ruben was my salesman today. I looked at several vehicles when I decided on a Nissan Rouge. During the entire 2.5 hours I was there he made rude comments. When he had me pre-approv looked at several vehicles when I decided on a Nissan Rouge. During the entire 2.5 hours I was there he made rude comments. When he had me pre-approved he put down 15% interest rate..Never in my life have I ever heard of that. When questioned he had an attitude. When I asked for official numbers and the exact monthly payment, he had an attitude because I would not go to finance without the REAL numbers. When I asked what the $1,400 “car prep” was, he said “it’s for nothing.” I fully knew what a “car prep” was. This isn’t the first time we have bought cars. When we couldn’t agree on a number, I left. He followed us out to the car with an unbelievably lower interest rate. (Must have thought I was a stupid woman) As I am driving home he calls me, “You just walking out is not how you do business” He also said “you never even let me talk”. I sat with him for 2.5 hours... He had plenty of time to talk but was busy on his cell phone and taking phone calls. The finance manager did call and apologize a few minutes later, then Ruben called back and apologized, said he was wrong but “you should have took the deal” I feel lied too, he was so disrespectful.. I have bought many cars.. and some deals just didn’t work.. but I have never been treated so poorly. Ever. More

WORST DEALER EXPERIENCE. Sales person will lie about WORST DEALER EXPERIENCE. Sales person will lie about price of vehicle, as well as profile based on age. My husband and I are early 20’s just found o WORST DEALER EXPERIENCE. Sales person will lie about price of vehicle, as well as profile based on age. My husband and I are early 20’s just found out we are expecting, going in to purchase a used minivan. After test driving a couple minivans, we sat down and expressed how much we loved the vehicle, and before we said anything else he said you all are clearly not ready to buy, without even making us an offer on trade ins or financing, unfortunately for (Ruban) we were more than ready... walked out with our 16k cash still in our pockets. Such a weird experience. Never had a car dealer NOT want a sale. Ps. We drove over an hour for a SCHEDULED appointment. Will buy elsewhere.. More

Shireia Davis provided me with the utmost excellent customer service. She was eager to help me and resolved my issue. Very friendly and very professional. customer service. She was eager to help me and resolved my issue. Very friendly and very professional. More

The service staff is amazing very helpful and pleasant I drive an hour and a half just to come and get my oil changed there drive an hour and a half just to come and get my oil changed there More

I always enjoy the whole staff in all departments. Friendly and helpful. I’ve suggested many people to purchase with Nissan of ATLANTIC CITY F Friendly and helpful. I’ve suggested many people to purchase with Nissan of ATLANTIC CITY F More

Shireia was very nice and helpful.Kristamarie in the Shireia was very nice and helpful. Kristamarie in the service department very nice and helpful. I think Shireia and Kristamarie should both get Shireia was very nice and helpful. Kristamarie in the service department very nice and helpful. I think Shireia and Kristamarie should both get big Increase And they are paying. Both ladies were very professional. More

Shady Operation The management at Nissan of AC must be used to dealing with a very unsophisticated local clientele who might put up with their BS. As we approached th The management at Nissan of AC must be used to dealing with a very unsophisticated local clientele who might put up with their BS. As we approached the entrance, we were approached by some obviously low-level salesman who started calling me “boss” and immediately began asking for information that I felt uncomfortable giving to him. This salesman would not tell us where he was from. Within 30 seconds of learning what car I had come to see, he immediately began talking about the “gorgeous” and “incredible” cars on the lot. I stopped in my tracks and told him not to call me boss and that his type of “pressure” tactics would simply make me leave or use another salesperson. Once I complained, they assigned a different salesperson who treated me with more respect. We never made a deal. More

Worst experience ever too much to even text ...not to mention not even a call to let us know our tags were in so we can pick them up ...would never recommend. too much to even text ...not to mention not even a call to let us know our tags were in so we can pick them up ...would never recommend. More