Back

Matt Blatt Kia

Egg Harbor Township, NJ

4.0
125 Reviews

6211 Black Horse Pike

Egg Harbor Township, NJ

08234

Directions

By Type

Showing 125 reviews

November 09, 2015

Car lease Suzett was a great person and I would buy another car from her and would recommend other people too. She did a great job . See ya. More

by Cranburyheat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
November 09, 2015

Great never experienced customer service like this before. Jeff Smith was my sales guy from the start his energy was great this might sound weird but that's what I work from...a person's energy and his was pos More

by Kiki876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
November 08, 2015

Amazing I was in need of a car, I was referred to Suzette Dessoye! Friends that purchased a car told me how amazing she was so I had to go find out myself, I More

by Quyasia07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzette Dessoye
November 07, 2015

great experience Needed a new car. had gone to several dealers. Cassandra was great - she did everything that she could do to make it possible! We left with a car More

by pauljudy37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa, and the gentlemen at the front desk
November 07, 2015

"A Blessing" The sales lady Suzette knows her stuff. She was recommended to me by a co-worker. No hassle. I told her what I could afford and she pointed out what w More

by newcar2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzette Dessoye
February 06, 2015

Love my Sedona!!! I found the Sedona I was looking for online, called this dealer, spoke to the Sales Mgr Robert Semprevivo & salesman Mike Borkowski were both AWESOME More

by Tanas Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Semprevivo & Michael Borkowski
October 27, 2014

The best! Went in to trade in a car , wasn't expecting to be leaving with a new car . Suzette did everything she could do to help me! She understood my financia More

by alexchey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzette
August 30, 2014

best service dept I had a recall on my suzuki and they where fantastic! Had a problem with the first recall and they fixed that for me as well! Above and beyond people! More

by dianemalick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Reska
May 30, 2014

Amazing Experience Excellent customer service, great knowledge of vehicles, overall extremely helpful and extraordinarily friendly. Process was quick and easy. No compla More

by otttyler18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzette Dessoye
May 21, 2014

Horrible!!!!! I bought a Cadillac from Matt Blatt. Had problems since the first week and the problem was never fixed!!! They said the car needed a coil. Now I know More

by Shay215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc
Jun 03, 2014 -

Matt Blatt Kia responded

I spoke with this customer on and scheduled an appointment with our service department to review any and all issues with the car. The customer made the decision not to come in. This customer placed the review on Matt Blatt Kia. The vehicle was purchased in 2012 at Matt Blatt Glassboro. A coil was replaced no charge in March of 2013. In April of this year the car was diagnosed with needing to have the actuators in the doors replaced.. The repair was declined. The customer told me that a Cadillac dealer in Philadelphia said the car needed a motor. We wanted to verify that this was the case and then determine how we could be of assitance. The customer decided to not bring the vehicle in.

Dec 22, 2015 -

Shay215 responded

All of the problems I had with this vehicle surfaced very early on. The doors on the car would jam and when I brought the car back to the shop I was told to "open the doors with ease." The doors actually got so bad I was locked out the car for hours. Not to mention that the replacement for the doors would not be covered under the warranty, and the car was out of warranty when it needed a motor!!! I decided not to take the vehicle back because I was not satisfied with the service. I was dismissed and patronized. For the record I was at the shop well over 2-3 times!!!

...
8
...