Matt Blatt Kia

Great dealership, great experience. Ron Davison was our sales rep, awsome customer services, Also Steve in finance made the process seamless. Great Deal on a 2020 Chevy Colorado, very happy with the pr sales rep, awsome customer services, Also Steve in finance made the process seamless. Great Deal on a 2020 Chevy Colorado, very happy with the process. More

Worst experience ever!!! paid $61 for an oil change then two days later white smoke and burning smells coming from tail pipe. some idiot worker over filled the oil they claim. They gave us a rental with no two days later white smoke and burning smells coming from tail pipe. some idiot worker over filled the oil they claim. They gave us a rental with no radio. Also said they would detail inside and out to take care of the burning smell, that didn't happen and when you ask for a manager of course they are all off that day. Then we wanted our $61 dollars back for the oil change they couldn't even do right and caused all of this. Kia refused to give us any money back. Kia's mistake caused us to stand on the side of the parkway with a 10 month old baby in the summer heat because of how smokey it was and the smell inside the car...never again Kia !!!cant wait to trade this car in!!! More

Thanks to Abigail "Abby" our "Auto Sales Representative" 😉 and the overall vibe of this dealership, I had one of the best car buying experiences of my 50 yrs of doing so "seriously!" 😉 and the overall vibe of this dealership, I had one of the best car buying experiences of my 50 yrs of doing so "seriously!" More

Had a great experience with Ron Davison. From the moment I walked into the dealership, he was not pushy, very friendly, answered all my questions I had and displayed a laid back personality. As a single fa I walked into the dealership, he was not pushy, very friendly, answered all my questions I had and displayed a laid back personality. As a single father of an 8 year old special needs son, the dealership was friendly and helpful towards his needs. Helped my son to hang out longer in the dealership and enjoy himself. Ron also volunteered his own time to drive my new used car over an HOUR to my home. This is something I greatly appreciate and know that most salesman would not go the extra effort and do this. Will recommend all of my military friends to go to this dealership and speak to Ron. More

My closest Kia dealership (in Ewing) is not competitive and very annoying; so I checked inventories within “100+“ miles of me on Kia.com and called every NJ dealer with the Niro I wanted in stock. Matt Bla and very annoying; so I checked inventories within “100+“ miles of me on Kia.com and called every NJ dealer with the Niro I wanted in stock. Matt Black had the best price I could negotiate (by a margin of around $2,000!!! I am not exaggerating.) I negotiated everything by phone, and Suzette Dessoye was astonishingly helpful, quick, and charming. I’m a shark of a negotiator on cars (Friends get me to help them buy cars.), and I’ve been buying new cars for 30 years. Suzette was by far the most bend-over-backwards-to-help, no-xxxxxxxx, genuinely charming car salesperson I’ve ever encountered. If we didn’t live nearly two hours away, we’d want to see her socially, which is not something I ever could have imagined saying about a car salesperson! More

POOR CUSTOMER SERVICE ---- TRAINING NEEDED I don't usually take my car in for service, but had to do it for Recall work and scheduled an appt. I arrived and was "greeted" by a young man Howard? I don't usually take my car in for service, but had to do it for Recall work and scheduled an appt. I arrived and was "greeted" by a young man Howard? (that was the name on my paperwork). About 5'10, brown hair, tattoos on left arm. He only said "I'll be with you in a minute" and kept looking at his computer no eye contact. I waited over 20 mins standing there, while several other Service people stood around chit chatting and never offered to help. On two occasions while I was there, a young man from the garage area came in with keys/tags and would ask Howard questions, and Howard was rude and condescending to the employee. Asked him why he would have asked him those questions. Basically embarrassed the employee in front of me. I couldn't believe he was treating him like that in front of me. The customer before me needed a lot ofadditional help and I was trying to be patient. I kept watching other customers pulingl into the garage, so I eventually interrupted Howard and ask if I was supposed to have pulled into the garage. He told me Yes and I told him I couldn't understand why he let me stand there all that time and NOT tell me to pull my car into the garage. I then pulled my car into the garage, was scanned in and walked back in -- and there was another customer that had just walked in. Immediately, the service people that had been chit chatting called over to them to assist them so they wouldn't have to wait. WHAT??? They watched me standing there all that time and didn't offer to help!! Howard starts finally checking me in and then proceeds to start upselling me on service. At that point -- NO WAY -- you've just aggravated me (and you know it) so don't pitch me for additional service. When I returned later that day to pick up my car, Howard greets me again and tells me I have to go back to the cashier -- to which I respond "Where's the cashier?". He offers to walk me back (at which point I'm thinking to myself -- he must realize that he didn't deliver good service earlier today and he's trying to make up for ). He approaches the cashier's desk and tells the young lady that I'm there to pick up my car. The young lady grabs paperwork that was already sitting on the counter in front of her (which is not my paperwork) and Howard abruptly tells her that's not my paperwork. And in a very short, condescending tone tells the young lady "Just get her her paperwork!" and storms away! This young man needs some customer service training and an attitude adjustment!! He's arrogant and condescending to his coworkers -- and he's doing it in front of customers!!! And just when I thought this very unpleasant experience at Matt-Blatt-Kia was over -- I get into my car -- only to discover that the repair person left his small empty Deer Park water bottle in my car -- ewww! Disgusting!! Now I'm cleaning up the repair person's trash! NO THANKS!! More

Excellent customer service and repairs! A big Thank You to Torey and the Service Manager. My Sorento broke down while on vacation at the shore( Steering rack). They diagnosed it very quickly A big Thank You to Torey and the Service Manager. My Sorento broke down while on vacation at the shore( Steering rack). They diagnosed it very quickly, and had it repaired and ready to go within 24 hours. I was leaving for home the next day and they did whatever possible to make sure I had it. I wish I was closer to use their sales and service. Very professional and pleasant. They had a loaner car available or offered to Uber me back and forth to the beach house. Being 150 miles away from home, I felt very comfortable with their work. Thank you Matt Blatt, Egg Harbor, NJ More

Great experience We had an awesome experience at this dealership. Anthony went out of his way to make sure we got something we wanted, and went above and beyond with o We had an awesome experience at this dealership. Anthony went out of his way to make sure we got something we wanted, and went above and beyond with our expectations. His help and patience with us was very much appreciated. I would recommend Matt Black Kia to everyone! Thanks again, Anthony! You were fantastic. More

Amazingly honest and helpful people. Overwhelmed!! With issues they went above and beyond to ensure that I was taken care of. I would rate them a 10 out of 10. They have my full endorsement. Great job! With issues they went above and beyond to ensure that I was taken care of. I would rate them a 10 out of 10. They have my full endorsement. Great job! More

Best experience buying a car My sister and I needed a car and went to Matt Black Kia in Toms River. After finding a car online that met our needs we went in person. Our salesman, My sister and I needed a car and went to Matt Black Kia in Toms River. After finding a car online that met our needs we went in person. Our salesman, Derek, was friendly and helpful and within a short time we had the car we wanted and at a great price. This was the best experience we ever had in buying a car and have been telling everyone we know to go there if they are considering buying a car. Their inventory and prices are fantastic. More