Matt Blatt Glassboro Mitsubishi
Glassboro, NJ
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My experience with Matt Blatt was very positive. Everyone was friendly and helpful. My salesman, John Sasselli was what you would want a salesman to be - no used car salesman stereotype. He showed Everyone was friendly and helpful. My salesman, John Sasselli was what you would want a salesman to be - no used car salesman stereotype. He showed me every car within my price range without any hard-sell tactics. More
Very friendly and straightforward people at Matt Blatt. Price was very good (a "no haggle" policy dealer). The financing gentleman was very helpful (I forgot his name). My only tiny complaint was that the Price was very good (a "no haggle" policy dealer). The financing gentleman was very helpful (I forgot his name). My only tiny complaint was that the mechanic who changed the oil before purchase did not fully tighten the oil pan plug, so later that day after we took the car it fell out on the road somewhere and the car eventually lost it's oil. But the dealer responded marvelously - they came to our house to check the car (couldn't drive it without oil!), took it back to the dealer, put in a new oil pan plug and then delivered the car back to us. All at no charge. They handled the situation beautifully and promptly all the while being friendly and helpful. Great job! More
My experience with the dealership was very good. I felt my salesman was extremely courteous and helpful and even though I realize thats their job....it seemed as though I was his main concern if I were to my salesman was extremely courteous and helpful and even though I realize thats their job....it seemed as though I was his main concern if I were to send anyone there I would recommend they meet with Jerome. The finance mgr. although friendly I felt alittle curt and aggressive.....and not prepared.....I had to change my payments after signing a contract and I'm not quite sure it was legal but I did it and she was not very compassionate in telling me why I felt that she made a mistake and then tried to make it someone elses responsibilty. She also proceeded to take monies from my refund of downpayment with out telling me why and had the girl at the counter try to explain something she should have explained. Overall I had a very good experience with them. I would totally go back. More
From the time I entered the dealership it was an easy going process. No hype, no pressure. Frank LaPalamento asked me what I was looking for, found the vehicle and I purchased it. The vehicle was in grea going process. No hype, no pressure. Frank LaPalamento asked me what I was looking for, found the vehicle and I purchased it. The vehicle was in great condition just like Frank said it was. There was no B.S., sales double-talk or high pressure sales. I was in and out. I will recommend this dealership to everyone I know. What a breathe of fresh air ! More
I recently brought my 2004 Suzuki X-L7 into Matt Blatt Glassboro to be serviced after a great deal of “wear and tear.” I initially reached out to Mr. Mark Fields after my girlfriend retrieved Mr. Fields’ Glassboro to be serviced after a great deal of “wear and tear.” I initially reached out to Mr. Mark Fields after my girlfriend retrieved Mr. Fields’ card after visiting the service center to find out the hours of service and intake process. When I contacted Mr. Fields, he was very patience and professional while assisting me with scheduling my service appointment. Once I arrived at Matt Blatt Glassboro Service Center, Mr. Fields exercised excellent customer service. He listened to a laundry list of repairs and checks that I provided and assured me only the necessary repairs would be completed pending my approval. Mr. Fields physically inspected my vehicle to verify a number of concerns on the list. He continued by explaining what to expect regarding the initial checks. The next day, Mr. Fields promptly contacted me to review the repairs needed (and not need) that were on my laundry list. In a climate of “…bill the customer based on the repairs requested, even if they are not required,” Mr. Fields pleasantly surprised me with his integrity and knowledge. Upon returning to the service center, Mr. Fields reviewed each job and part listed on the invoice providing detailed descriptions of the repair when questioned. I was so impressed with his customer service that I told Mr. Fields, “I wish you can work on my Honda Pilot.” His response was, “why not?” I dropped off my Honda Pilot when I pickup my repaired Suzuki X-L7. Mr. Fields repeated the process with my Honda, however, with the addition of a surprisingly shocking service. I shared with Mr. Fields that it was not necessary to offer a wheel alignment, due to the fact I purchased a lifetime wheel alignment plan through Firestone. He responded with offering to take my vehicle to Firestone, to have Firestone provide the alignment at no cost. At that point, Matt Blatt Glassboro secured a satisfied customer thanks to Mr. Fields’ knowledgeable and courteous service. Matt Blatt Glassboro and its customers are fortunate to have Mr. Fields. More
I really liked the service and Ray was very friendly and helpful. Everyone there was very friendly. I love my new car that I purchased and I would recommend Matt Blatt dealership to any friend. They made bu helpful. Everyone there was very friendly. I love my new car that I purchased and I would recommend Matt Blatt dealership to any friend. They made buying my car very easy. This was my first time buying a car on my own and it was a great experience. More
Our overall experience at Matt Blatt was wonderful. It was our first time visiting the dealership and we will definitely patronize them for our next vehicle purchase. Ray Romano was great! He answered a was our first time visiting the dealership and we will definitely patronize them for our next vehicle purchase. Ray Romano was great! He answered all our questions and was very attentive to our needs. He did not pressure or hassle us at any time. He went above and beyond the call of duty. We would highly recommend Matt Blatt to all our friends and family. More
My experience with the Matt Blatt dealership was great. All phone calls made to the dealership in Glassboro were returned promptly. Also, each member of the staff was friendly and helpful at all times. The All phone calls made to the dealership in Glassboro were returned promptly. Also, each member of the staff was friendly and helpful at all times. There is no doubt in my mind that I give them 2 thumbs up!!!! More
Matt Blatt Glassboro Suzuki of Glassboro, NJ provided our family the car we were looking for without any questions. Their salesmens were very nice and knowledgeble about the car. This is the second vehicle p family the car we were looking for without any questions. Their salesmens were very nice and knowledgeble about the car. This is the second vehicle purchased from Matt Blatt. All of the staff were very friendly and curtous to us. My daughter and came up to NJ in March and purchased a 2009 Chevy Pick up truck and were real satisfied with the visit. The staff were not High Pressure salesmens which was really appreciated. The trip was a very enjoyable one. More
Richard was very kind and courteous. He respected what I wanted and didn't try to pressure me into getting something I didn't want. It was my first time in there since they renovated, I was impressed with t wanted and didn't try to pressure me into getting something I didn't want. It was my first time in there since they renovated, I was impressed with the lounge area, it was modern and comfortable. More