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Matt Blatt Chrysler Dodge Jeep Ram

Philadelphia, PA

3.4
478 Reviews

6735 Essington Ave

Philadelphia, PA

19153

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Showing 478 reviews

August 22, 2021

Great overall experience. Our salesman Vinny Ingargiola was very helpful and patient with two older folks that are really not that tech savvy. Wasn’t pushy as some salespersons can be. Would recommend him More

by Nfleming923
Friendliness
Recommend Dealer
Yes
Employees Worked With
German Konig, Dave Gaudino, Vinny Ingargiola
Aug 23, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

Thank you for sharing your 5-star experience and recommending our team here at Family CDJR!

August 16, 2021

I didn’t get a welcome when I enter the service department the service representative said “ How can I help you and can you stand in front of the wall . I thought I was at a Police Department “. More

by Tiny
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 20, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

Hello. We are disappointed to hear that you did not have a 5-star experience during your last service visit. Please feel free to schedule future service visits on our website at www.familyautos.com/schedule-service.html. If you would like to speak with us further to discuss this visit, please reach out to our Service Manager, Lou, at 215-764-5902 ext.231 when you have a moment. Thank you.

August 11, 2021

Great service, great people and always leave satisfied. They are very knowledgeable and helpful. They make sure you are very happy with and deal or car or you choose More

by Jimmyjames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion Penn, Tim Barlow, Dave Gaudino
Aug 12, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

We appreciate the awesome review, Jimmy. Thank you for the kind words and 5-star rating!

August 08, 2021

Justin made the leasing experience very easy for me. I felt he had open and honest communication and listened to exactly what I was asking for. I didn’t expect to find a car I love so quickly. Thank you J More

by Cm080293
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Konig, Hilda Fiorello, Dave Gaudino, Justin Raines, Michelle Lloyd
Aug 10, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

We are so pleased to hear you had a great experience working with Justin on your lease. Thank you for sharing!

July 29, 2021

The Service Center is the best. Always helpful and professional especially Hector. I’m always satisfied. They never disappoint. Thank you for all you do More

by Elizabeth Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector in Service, Jack Pascoe
Jul 30, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

Elizabeth, thank you so much for the fantastic review of our service team! We appreciate your business and look forward to seeing you again!

July 29, 2021

HECTOR IS DEFINITELY A JEWEL TO THE COMPANY. HE'S THE EPITOME OF THE WORD "FAMILY". IN FAMILY CHRYSLER DODGE JEEP RAM. HE DELIVERED QUALITY CUSTOMER SERVICE & GREAT PUBLIC RELATIONS SKILLS. HE'S AN AWES More

by my angels on earth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brock, German Konig, Dave Gaudino, Jerry DeMary
Jul 30, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

July 27, 2021

Very good service friendly and helpful service reps good atmosphere good waiting time in and out service no hassle from the sales people I will return More

by butlerh305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer service
Jul 29, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

July 21, 2021

I made an appointment for an oil change I arrived on time and was told there was 1 person doing oil changes and he was finishing one car and them there was one more ahead of me and that would take 2 hours. More

by mdercole11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
joe?
Jul 26, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

Hello, thank you for taking the time to write a review and share your experience. We understand your time is valuable and regret any inconvenience caused due to the longer appointment. We hope you will be willing to give us another chance. Thank you and take care.

July 16, 2021

The best experience purchasing a new car. Everyone was so knowledgeable, kind, honest and really helpful with helping me decide what was best for me! More

by Christine.Juliano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Konig, Dave Gaudino, Justin Raines
Jul 20, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

Congrats on your new car, Christine. Happy to hear you had the best experience with our team!

July 14, 2021

I simply hope the mechanics treat me + car like they would want themselves and their car treated serviced. Service was nice today and fast today More

by Gtown4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The front line staff. Hector always available
Jul 15, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

We are very happy we could provide you with a fantastic experience, and we hope to be of service to you again in the future. Have an excellent day!

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