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Matt Blatt Chrysler Dodge Jeep Ram

Philadelphia, PA

3.4
478 Reviews

6735 Essington Ave

Philadelphia, PA

19153

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Showing 478 reviews

October 22, 2021

Justin is a great guy…very easy to talk with and always cares about his customers More

by Robfida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilda Fiorello, Justin Raines
Oct 29, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

Thank you for your positive review . It is always are goal to make sure all of our customers are made to feel comfortable and informed throughout the whole buying process. Justin is an example of what our customer service strives to be.

October 22, 2021

Justin is very attentive to details and does what he says he will do for his customers. Could not recommend him more highly. More

by trojaan2112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gaudino, Justin Raines
Oct 29, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review. It is always our goal to make sure all our customers are comfortable and informed throughout the whole buying process, and Justin always goes out of his way to handle his customers in the proper manner.

October 22, 2021

Back again for my fourth vehicle from the family dealership. As always an easy hassle free experience. Pleasure to meet Vinny. He was a big help and sent me plenty of pics of a vehicle he thought I More

by Carl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Konig, Dave Gaudino, Michelle Lloyd, Vinny Ingargiola, Greg Brennan
Oct 22, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

Carl, Thank your for your positive review . We appreciate the kind words. Good luck with your new vehicle and we look forward to seeing you again in our showroom!

October 20, 2021

Family Chrysler Jeep Dodge Ram service department is trash. I was told by my sales rep that it was a recall on my vehicle. I made an appointment but when I arrived they acted as if they had no clue on w More

by d.bacon86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
German Konig, Dave Gaudino, Justin Raines
Oct 22, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

We are sorry for any confusion that may have occurred on your service visit. Please email our service director at ljr@familyautos.com to see if we can rectify your issues

October 15, 2021

Jack Pascoe was a great help in helping me locate the car i was looking for . More

by johnfc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Pascoe
Oct 15, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

John, thank you for you positive review . We appreciate your business and look forward to keeping you as a satisfied customer

October 15, 2021

Have my car for two days still haven’t figured out what’s wrong with it it’s still in it’s not even in the shop yet their service is terrible and the owner doesn’t do anything about it don’t call you back th More

by Jviola9196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Gaudino, Michelle Lloyd, Greg Brennan
Oct 18, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

JViola, We are sorry you had a bad experience with our service department. It is always our goal to satisfy our customers service issues as promptly as possible. Please email our service director at ldr@familyautos,com and we can see if we can resolve some of your concerns.

August 29, 2021

Nice service, customer oriented, patient, knowledgeable, considerable and friendly. The car dealer is located near residence, so easy commute to the car dealer. All of my cars were purchased at family dodg More

by Mango26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion Penn
Aug 30, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

August 26, 2021

These guys kept my car for a week for an engine light. Told me I needed a oil pump. Charged me 1850 for that. Then 2 weeks later engine light came back on. I took it back in. Now I am waiting again. It's More

by donbarn10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hector Rivera and Lou
Sep 03, 2021 -

donbarn10 responded

I got ripped off bad!! Never fixed my engine light.

August 25, 2021

The sales person had been understanding of the problems in obtaining a new vehicle at this time. More

by Vemciver12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Raines
Aug 27, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

Thanks for sharing your 5-star experience!

August 25, 2021

Excellent Service... very friendly and honest. We really felt like family and they helped us pick the best choice for our purchase. We couldn’t be more delighted! More

by Happydriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Pascoe, German Konig, Frank Ingargiola, Hilda Fiorello, Dave Gaudino, Jerry DeMary
Aug 27, 2021 -

Matt Blatt Chrysler Dodge Jeep Ram responded

We're pleased to hear it, thank you for the 5-star review and congrats on your purchase!

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