Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
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My husband and I were dreading the "new car process" and had planned on visiting a couple of dealerships before making a decision as to whether to lease or buy a new Jeep (20 year owners) or go process" and had planned on visiting a couple of dealerships before making a decision as to whether to lease or buy a new Jeep (20 year owners) or go to another car altogether. But when we met Jack Pascoe, we were so comfortable and happy we bought the car that night - our first visit to any dealership - and Jack went way beyond the norm for us and did everything he could to not only make the experience pleasant, he physically delivered the new car to us. I will tell all of our friends to visit your dealership and particularly, Jack. Seriously, we can't say it enough. Hands down the best salesman we have ever encountered and one heck of a nice guy. More
Tom was great he made buying a new car fun and his manager Tim was so helpful. I would be sending all of my frindes and family to Tom and Tim . I wish all cars dealership would teat all there cu manager Tim was so helpful. I would be sending all of my frindes and family to Tom and Tim . I wish all cars dealership would teat all there custmer like Family Chrysler. More
I would like to thank Family Chrysler Jeep Dodge for their Superior service. I would especially like to thank Tom Hartman for going above and beyond to search for my vehicle; not only did he locate one their Superior service. I would especially like to thank Tom Hartman for going above and beyond to search for my vehicle; not only did he locate one he had it delivered all within two hours! I would highly recommend this dealer to all of my friends and colleagues. More
My husband and I are so very PLEASED with Family CJD!! My very first phone conversation with Kristen, in Internet sales, was very informative and most importantly, Kristen did what most people wouldn't do My very first phone conversation with Kristen, in Internet sales, was very informative and most importantly, Kristen did what most people wouldn't do, she said she would call me back, as soon as she went out to the vehicle to check on something that I questioned and called me back in less than one-half hour!!!! Instead of assuming the answer, she went out and checked the details!! Honesty is definitely one of FAMILY CJD's star qualities! Our salesman, Tim Johnston, was very professional in accomodating our needs as customers and spent time test-driving MY NITRO as well as answering our many questions! He even found it important to keep my 9 yr. old son, Christopher amused! He was there every step of the way, to sell us a vehicle that we were happy with, not just another sale or another customer. As you can tell....we will be back to purchase another vehicle when the time comes! In the meantime.....I love my NITRO....see you soon!! P.S. Thanks to Jason Banner, Internet Sales as well as it was a pleasure to meet and speak with Greg Gentile, one of the owners of Family CJD. Have a great Summer! Angie, Scott & Christopher More
Recently purchased second company vehicle from dealer and currently utilizes vendor to service of primary vehicle. Salesperson was professional, courteous and patient. My overall experience was acceptable. currently utilizes vendor to service of primary vehicle. Salesperson was professional, courteous and patient. My overall experience was acceptable. Would recommend dealer to associates. More
From the beginning of the purchase process I was treated professionally by the sales rep Jack Pascoe. He made the experience as painless as possible. The sales manager Frank Ingargiola assisted jack in ex professionally by the sales rep Jack Pascoe. He made the experience as painless as possible. The sales manager Frank Ingargiola assisted jack in explaining all of my options and the finance manager German Konig help me with the most appropriate finance avenue possible. When I am asked by my friends and family members which dealership to recommend for an automobile purchase or lease...Family will be at the top of my list. More
Went to buy a 2011 Chrysler Town and Country. The absolute worst dealer I have ever deal with in my life. Valued by trade in at 3500.00, went to 3 other dealers and got between 5300 to 5700... a bit absolute worst dealer I have ever deal with in my life. Valued by trade in at 3500.00, went to 3 other dealers and got between 5300 to 5700... a bit of a difference. The car we went to test drive had a dead battery and we sat in the car for 20 minutes as they charged the car up. Told the sales rep our price point and he came back 100.00 too high and said tough that is the deal. Our credit was not an issue we are tier one with a 719 credit rating. Told us to get a cheaper car and this was even 100 dollars more than the chrysler touring special. DONT WASTE YOUR TIME GO TO ANY OTHER CHRYSLER DEALER!!! I went to 5 and no one treated me as poorly as they did. As a side note I got the car I wanted for the price I want and the trade that I wanted... More
The guys I worked with to get my new car treated me very well and my overall experience was exceptional. They were friendly, easy to work with and very knowlegeable about the vehicles I looked at. They wen well and my overall experience was exceptional. They were friendly, easy to work with and very knowlegeable about the vehicles I looked at. They went above and beyond my expectations during the process of buying a vehicle and I will certainly use them again in the future. I will highly recommend their dealership for anyone I know in the market for a new car. More