
Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
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Rasool Phillips helped me into a wonderful car that is comfortable. His kindness and information was what helped alot. I would definently recommend a friend. comfortable. His kindness and information was what helped alot. I would definently recommend a friend. More
This is our second purchase from Family in Philadelphia. We weren't particularly happy about dealing with the same salesperson, but we decided to call anyway. We initially spoke with Kristen and she was awe We weren't particularly happy about dealing with the same salesperson, but we decided to call anyway. We initially spoke with Kristen and she was awesome. We were literally in the neighborhood and decided to stop by. Joe met us outside and made us feel like he could help us. He wasn't a pressure salesperson, he gave us space to have our conversation. He heard what we wanted. My husband wanted the leather and I wanted the sunroof. However the two together would take us to a price that we really didn't want to pay out monthly. Joe found us the same vehicle and worked it out that we could have the leather done by an oustide company and make our wishes manageable! We left with a new vehicle and feeling pretty good about it. Now that's not the best part. What my husband really wanted was the same leather color and trimming as in the Outlander on the showroom floor, but we understood we couldn't have that and we were ok with it. Now, the good part... Joe called us two days later and said he spoke to the leather company (don't know the name) and just by chance asked if they would be able to do the leather with the black trim like in the Outlander... YES! My husband got the call and was very excited that it could be done. Nice follow up, Joe! More
I gave mostly fives because I was satisfied with the deal that was made, although I would have liked to have gotten a little more for my trade in since the car was in excellent condition. that was made, although I would have liked to have gotten a little more for my trade in since the car was in excellent condition. More
So...I have been trying to get out of my 07 Dodge Charger for along time but just never got the right service or right deal but, on October 6, 2011 I spoke with Rasool Phillips that morning and hours later I for along time but just never got the right service or right deal but, on October 6, 2011 I spoke with Rasool Phillips that morning and hours later I had the service I wanted and the deal. Rasool was the perfect business man. I told him what I wanted and he made it happen.It dont get any better than that. More
After conducting research on various dealers, I decided to go to Family Dodge. I was pleased with my whole experience. The entire staff was friendly and acommodating. My salesman Tom asked questions to g to go to Family Dodge. I was pleased with my whole experience. The entire staff was friendly and acommodating. My salesman Tom asked questions to get a good understandiing of what I was looking for. I found my car and the price was within range of my budget. I would recommend everyone to this dealership. More
The reason for the rating is because of the great service from Rasool Phillips. Before we got out of the car, Rasool was there asking for the reason of our visit. He was extremely friendly and helpful with from Rasool Phillips. Before we got out of the car, Rasool was there asking for the reason of our visit. He was extremely friendly and helpful with the assistance of the purchase of a new car. My son asked us to visit another dealer in the area, but we did not receive the prompt friendly service that your representative gave to us. In the end we decided to return to your dealership to purchase a new car. My compliments to your team for the great customer service you provide. In addition, I would also like to give praise to Hilda Fiorello. She took time to explain each of the options for financing and the extended warranty. Thank you again for the fantastic service. I hope to remain customers of this dealership Best, More
The reason I gave the review I did. Was because Tom and the other salesman at Family were completely great and patient. They all made me feel very comfortably about buying my first brand new car. It made i the other salesman at Family were completely great and patient. They all made me feel very comfortably about buying my first brand new car. It made it a wonderful experience!!! More
I am writng this recommendation for Family Chrysler Jeep I am writng this recommendation for Family Chrysler Jeep because of the professional manner in which I was handled when I purchased my new Jeep Wra I am writng this recommendation for Family Chrysler Jeep because of the professional manner in which I was handled when I purchased my new Jeep Wrangler. The Salesman Rasool Phillips was very accommodating in making sure all my request were met. He reasured me that he would be able to help me and he did! The manager Brain was also helpful in making the process pleasamt. The entire staff that I came in contact with was also very helpful. It was a great experience!. I would recommend all family and friends to go there. Sincerely, David H. Adams More
I went into this dealership to lease a 2011 Jeep Grand Cherokee. Rasool Phillips did everything in his power to make me satified as a customer and I am happy to report I am back in the Jeep which is my fa Cherokee. Rasool Phillips did everything in his power to make me satified as a customer and I am happy to report I am back in the Jeep which is my favorite vehicle. This is my 3rd one and I will hopefully be in more to come in the future. More
Thanks to the "FAMILY" I'm riding around town in my dream car. I've wanted the Chrysler 200 since I saw the first commercial; however, didn't think it was the right time to make a new car pur in my dream car. I've wanted the Chrysler 200 since I saw the first commercial; however, didn't think it was the right time to make a new car purchase. Concerns over down payment, credit score, and monthly payments kept me from inquiring until Mr. Phillips told me that I'll never know what is possible until I try. Taking that advice into consideration I went online and submitted a loan application via the Family website. The rest is still a blur - I got an instant approval, a call from Mr. Phillips within a half hour asking information on my trade in, and a second call about a half hour later asking if I could come in that night to sign the papers for my new car. Once I arrived at the dealership every step was simple and well co ordinated. The vehicle inspection, test drive, and trade in appraisal were done within an hour - the financial specifics were well explained (and to my surprise my payments are exactly where I wanted them) Every one of the "FAMILY" members were friendly and attentive. I've been stopped several times since purchasing my black Chrysler 200 with beige and black interior - after allowing them to take a peek, I gave them the name and number to contact THE FAMILY.............. More