Matt Blatt Chrysler Dodge Jeep Ram

Our experience with this dealership was outstanding! We visited two other showrooms , Kerbecks in A.C. and Ardmore toyota. Only Family dealershiptreated us as a valued customer. Salesman James Powell gave visited two other showrooms , Kerbecks in A.C. and Ardmore toyota. Only Family dealershiptreated us as a valued customer. Salesman James Powell gave us all his professional attention.Because of his service we don't have to look no futher. We will conduct all our auto business with this company. Also we come in contact with a lot of people thur our jobs and we will a live, walking, commercial for Family Chrysler Jeep Dodge Ram Dealership.They lifted a burden off our shoulders so that we don't have to look for any other place to take care of our ato business. Thank you James & Candy Malone More

I have rated Family Chrysler Jeep Doge (5) GREAT in all areas because: The customer service I constantly receive is always outstanding. The quality of work performed is most acceptable. The sales, servi areas because: The customer service I constantly receive is always outstanding. The quality of work performed is most acceptable. The sales, service and general staff have been friendly to both myself and my sister. My total experience with this dealership has been wonderful and I will recommend others. I feel the price I am paying for my Grand Jeep Laredo X aka "Maxine" is worth it! More

As soon as I arrived, I was greeted by a very pretty young lady named Nashay Kenneth, That set the stage for a great sale, then Tom Hartman finished with the sale, everyone that was involved was very fr young lady named Nashay Kenneth, That set the stage for a great sale, then Tom Hartman finished with the sale, everyone that was involved was very friendly , I had called the next day to tell Tom that I had left six cd in the radio and he had them wrapped up and waiting for me on Monday. I will be in on Thursday to pick up my other key and have my oil changed thanks to Jack Pascoe. Thank You More

The customer service I received was very great. The sales representative who assisted me was so friendly. They made me feel very comfortable and welcome from the moment I entered the dealership. representative who assisted me was so friendly. They made me feel very comfortable and welcome from the moment I entered the dealership. More

Hi I asked question about the truck I was interested in buying I was sent a video of the truck certain details were left out I drove 3 1/2 hours to be very disappointed I was told that was the final price buying I was sent a video of the truck certain details were left out I drove 3 1/2 hours to be very disappointed I was told that was the final price and take it or leave it the truck had bald tires and dirty inside . More

Rasool was more than helpful in helping us find a new car. We wanted a 2012 Jeep Grand Cherokee and Rasool showed us the stickers from 3 different models and helped us choose which one would be best for car. We wanted a 2012 Jeep Grand Cherokee and Rasool showed us the stickers from 3 different models and helped us choose which one would be best for us. He was able to get us right at the price we were comfortable with and we had our new car within 24 hours. More

Good morning Tom, On June 29th I entered the Good morning Tom, On June 29th I entered the dealership with the hopes of trading in my Chrysler Town and Country for a newer and less expensive ca Good morning Tom, On June 29th I entered the dealership with the hopes of trading in my Chrysler Town and Country for a newer and less expensive car in the interest of being more economically fit. During the sales experience I was told that my current van was without equity and therefore unable to be used in the transaction for a newer vehicle. I was then told that I could simply return my van to the financier and it would only be reported as a Charge Off without damage to my credit report and removal within 1 year. I later found this information to be untrue and that there would be substantial damage to my credit report due to this Voluntary Repossession. In addition, the following day after purchasing the vehicle the inspection expires! While driving to work, I notice a loud noise coming from the engine, the axle making noise when the steering wheel is turned, the rumbling of the brakes and the loud noise that results from backing up. I notify the dealership of these issues and they basically told me that it was my responsibility to repair the car that was brought only two days ago. When I explained that I shouldn't be responsible for these repairs so soon after buying this vehicle I was notified that they would only make the repairs after payment was received from the bank which could take from 2-30 days. Tom, I have a six year daughter that I feel is unsafe being transported in this vehicle along with my 75 y/o mother who relies on the family vehicle as her sole transportation. I was told by the Management personnel (Hilda Fiorello) that under Pennsylvania Law that I am unable to return this car. How can I be unable to return this car when there are undeniable issues and I wasn't even provided the information of what is wrong with the car through a proper disclosure? I'm very disappointed with this purchase and service at your location. More

I am absolutely satisfied with the team at Family Chrysler dealership. I bought five new cars during the last ten years and Amanda Gentile is the most impressive sales person I have ever met. I would Chrysler dealership. I bought five new cars during the last ten years and Amanda Gentile is the most impressive sales person I have ever met. I would highly recommend her as a trustworthy and fair sales person with an amazing professionalism. More

Bryan Boice heads up a great staff at family dodge. I came into family dodge and i didn't know what to expect. Not only did Bryan helped me, Jack assisted me in the process of getting the Dodge ram i wan came into family dodge and i didn't know what to expect. Not only did Bryan helped me, Jack assisted me in the process of getting the Dodge ram i wanted, and German was very fast in getting the sale done so i can hop into my new truck and drive away. I had doubts about even upgrading to a RAM, because of my credit history, but Bryan told me from day one, that he will get me into something i love, and he did. During the test drive, i consulted my finanical advisor, and he convinced me that i had a winner on my hands and that i came to the right place. When my family visited, they felt right at home. That is why it's called Family dodge. Thanks bryan for my truck, and i will be doing business again with you. More

I will start be saying this was the best car buying experience I have ever had. My son was looking for his first brand new car. He wanted a Jeep Sahara with a hard top. We started looking on line a experience I have ever had. My son was looking for his first brand new car. He wanted a Jeep Sahara with a hard top. We started looking on line at different dealorships. I must have called 3 other dealers before finding a salesperson (Amanda Gentile) who was friendly, efficient and not condesending. All communication was done by phone or e-mail since my son was in one state and I in another. We were able to set the deal and made the trip last week. Unfortunately Amanda was not available to meet us at the time we could make it but she set us up with another great salesperson named Tom Hartman. Tom was extremely courteous and knowledgeable. He took his time to go over all the features of the vehicle (which are many) and even contact my insurance company to have the car added. When he was done he set us up with Hilda, the finance manager. Anyone who has ever purchased a vehicle knows this is the part of the deal where you start to feel pressure. Hilda made the transaction painless. Explaining all the documents and payment requirements. I never know car buying could be such a great experience. Thank you Amanda, Tom and Hilda for making my son's fist car buying experience a great one. I highly recommend Family Jeep to anyone looking for a Jeep and great customer service. More