Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
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Great Service! Me and my Wife went there yesterday 6/21/2016 looking to lease a Grand Cherokee and trade in our old Grand Cherokee. The sales associate Steven Gray w Me and my Wife went there yesterday 6/21/2016 looking to lease a Grand Cherokee and trade in our old Grand Cherokee. The sales associate Steven Gray was more than knowledgeable about the Jeep brand and didn't pressure us into buying something we didn't want or could not afford but instead found the perfect Jeep for us! Thanks Family Jeep! More
Best experience buying a car in my life Tom Hartman was outstanding. He made sure I got the best deal on my trade and on the new lease. These guys are all class and it's not cliche when they Tom Hartman was outstanding. He made sure I got the best deal on my trade and on the new lease. These guys are all class and it's not cliche when they say you are family. Once my lease is up I will be back, have already told many people to go there as well. More
Great experience Helpful, friendly, professional. I got exactly what I wanted without any pressure and was well advised and looked after from start to finish. You can Helpful, friendly, professional. I got exactly what I wanted without any pressure and was well advised and looked after from start to finish. You can tell that this is a multi generational business which values its customers and reputation. More
Purchase of car A pleasant experience with salesman Mr Penn, as well as with the manager Dave and Finance Manager, Mr Konig. Mr Penn was knowledgeable about the diff A pleasant experience with salesman Mr Penn, as well as with the manager Dave and Finance Manager, Mr Konig. Mr Penn was knowledgeable about the different models of the Durangos. There was no negative pressure to purchase which can work against dealers. I was glad to have the ability to drive two different models. I had a certain car in mind which narrowed down the sale but I was still shown different options and how to operate them which can make a difference. More
Poor customer service Took my truck in for 2 recalls. The staff is very rude. When they were done my truck would no longer go in reverse. It was reversing prior to me takin Took my truck in for 2 recalls. The staff is very rude. When they were done my truck would no longer go in reverse. It was reversing prior to me taking to the dealership. They have made every excuse possible. Meanwhile my son has to walk to school and I can work More
Disappointed! Once the deal was done, dealership was extremely unresponsive and unorganized. Dealership could not find second key, therefore I had to go back and ge Once the deal was done, dealership was extremely unresponsive and unorganized. Dealership could not find second key, therefore I had to go back and get one. Dealership failed to reinspect the vehicle prior to me purchasing ( leaving me with inspection stickers only for 5 months), therefore I had to go back on two different occasions only after trying to speak with someone for 2 weeks about THEIR mishap! Now having two jeeps in my household I am very thankful our second one is from another dealership! More
Valerie and Jack One of the best experiences I have had buying a car. Valerie and Jack went above and beyond to help us find the car we wanted and get a deal we didn't One of the best experiences I have had buying a car. Valerie and Jack went above and beyond to help us find the car we wanted and get a deal we didn't think was possible. More
Marion is great to work with! This is the second car I've leased from Family, and I've worked with Marion both times. As with my previous lease experience, Marion was very helpful This is the second car I've leased from Family, and I've worked with Marion both times. As with my previous lease experience, Marion was very helpful and knew the features of the vehicle. He was able to work with my current lease and get me a price I was comfortable with on a new 2016 Grand Cherokee Summit lease. Visit Marion, you wont regret it. More
2015 JGC Mr. Hartman was very helpful and responsive. I needed an alignment and Tom scheduled in less than 72 hours. Great place. Would definitely recommend Mr. Hartman was very helpful and responsive. I needed an alignment and Tom scheduled in less than 72 hours. Great place. Would definitely recommend to a friend. More
Great Experience My husband and I were in search of a 2016 Jeep Renegade. I put in an online quote on Family's website and was called within 10 minutes by Valerie. W My husband and I were in search of a 2016 Jeep Renegade. I put in an online quote on Family's website and was called within 10 minutes by Valerie. Went to the dealership 2 days later and met with Nashay and Delco Dave. They were the only dealership who seemed even willing to work with our budget and genuinely care about getting us a good deal. Needless to say, we left with a new Jeep! More

