
Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
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Purchase of car A pleasant experience with salesman Mr Penn, as well as with the manager Dave and Finance Manager, Mr Konig. Mr Penn was knowledgeable about the diff A pleasant experience with salesman Mr Penn, as well as with the manager Dave and Finance Manager, Mr Konig. Mr Penn was knowledgeable about the different models of the Durangos. There was no negative pressure to purchase which can work against dealers. I was glad to have the ability to drive two different models. I had a certain car in mind which narrowed down the sale but I was still shown different options and how to operate them which can make a difference. More
Poor customer service Took my truck in for 2 recalls. The staff is very rude. When they were done my truck would no longer go in reverse. It was reversing prior to me takin Took my truck in for 2 recalls. The staff is very rude. When they were done my truck would no longer go in reverse. It was reversing prior to me taking to the dealership. They have made every excuse possible. Meanwhile my son has to walk to school and I can work More
Disappointed! Once the deal was done, dealership was extremely unresponsive and unorganized. Dealership could not find second key, therefore I had to go back and ge Once the deal was done, dealership was extremely unresponsive and unorganized. Dealership could not find second key, therefore I had to go back and get one. Dealership failed to reinspect the vehicle prior to me purchasing ( leaving me with inspection stickers only for 5 months), therefore I had to go back on two different occasions only after trying to speak with someone for 2 weeks about THEIR mishap! Now having two jeeps in my household I am very thankful our second one is from another dealership! More
Valerie and Jack One of the best experiences I have had buying a car. Valerie and Jack went above and beyond to help us find the car we wanted and get a deal we didn't One of the best experiences I have had buying a car. Valerie and Jack went above and beyond to help us find the car we wanted and get a deal we didn't think was possible. More
Marion is great to work with! This is the second car I've leased from Family, and I've worked with Marion both times. As with my previous lease experience, Marion was very helpful This is the second car I've leased from Family, and I've worked with Marion both times. As with my previous lease experience, Marion was very helpful and knew the features of the vehicle. He was able to work with my current lease and get me a price I was comfortable with on a new 2016 Grand Cherokee Summit lease. Visit Marion, you wont regret it. More
2015 JGC Mr. Hartman was very helpful and responsive. I needed an alignment and Tom scheduled in less than 72 hours. Great place. Would definitely recommend Mr. Hartman was very helpful and responsive. I needed an alignment and Tom scheduled in less than 72 hours. Great place. Would definitely recommend to a friend. More
Great Experience My husband and I were in search of a 2016 Jeep Renegade. I put in an online quote on Family's website and was called within 10 minutes by Valerie. W My husband and I were in search of a 2016 Jeep Renegade. I put in an online quote on Family's website and was called within 10 minutes by Valerie. Went to the dealership 2 days later and met with Nashay and Delco Dave. They were the only dealership who seemed even willing to work with our budget and genuinely care about getting us a good deal. Needless to say, we left with a new Jeep! More
tom hartman and family chrysler I have never seen a dealership run to get you the best deal, to find discounts and to make the car buyer feel at home. Especially Tom Hartman for his I have never seen a dealership run to get you the best deal, to find discounts and to make the car buyer feel at home. Especially Tom Hartman for his kindness, what he actually did to get me into another jeep, no matter what he got me the best deal possible. I love the new jeep. Tom deserves a raise after dealing with me, a woman. I had the best experience with him and a new car. He showed me how the car works, all the new things that my 2003 did not have, he even helped to take the child seat out of the back seat. He is a great salesman, and he should be rewarded so family dodge send him and his family to Disney Land he deserves it. I love my new Grand Cherokee and i can thank Tom Hartman so much for the enjoyable experience. Thanks again Tom you're the best. And to top it off I was not there all day. More
Round up by a Wrangler Love this dealership as well as my dealer, Marion Penn, who always so anxiously and supportively met my needs, is the best. My 3rd buy from him and I Love this dealership as well as my dealer, Marion Penn, who always so anxiously and supportively met my needs, is the best. My 3rd buy from him and I am completely and utterly satisfied. Dave and Valerie were also very kind and supportive to me. Everyone there exceeds excellence in customer service. I love love love my Wrangler Sport 2 door vehicle, and am glad I made the choice to get it. I couldn’t be more satisfied. More
2nd vehicle now from Family Jeep Bought a Jeep Wrangler almost two years ago and it was a great experience and great deal. I just leased a Town and Country and it was a very pleasant Bought a Jeep Wrangler almost two years ago and it was a great experience and great deal. I just leased a Town and Country and it was a very pleasant experience. The price was great and I was driving away in the new vehicle in less than an hour! More