
Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
Filter Reviews by Keyword
By Type
Showing 486 reviews
Great experience John was the best..help me get the car wanted..not what he wanted me to buy.great salesman.look forward to work8ng with him again in the future thanks John was the best..help me get the car wanted..not what he wanted me to buy.great salesman.look forward to work8ng with him again in the future thanks again More
GReat! THaNk you!!! Jack passcoe was the best,! He is very knowledgeable and took his time explaining all the new gadgets on the car. I would recommend Jack and this Dea Jack passcoe was the best,! He is very knowledgeable and took his time explaining all the new gadgets on the car. I would recommend Jack and this Dealership to everyone!!!! EVeryone there was friendly !! THank You!!! More
Jack Pascoe very accommodating and helpful! I was given the best deal and would highly recommend this dealership! Sales and finance Dept we're friendly and very helpful! I LOVE my new 2017 Jeep I was given the best deal and would highly recommend this dealership! Sales and finance Dept we're friendly and very helpful! I LOVE my new 2017 Jeep Sport Unlimited Wrangler! More
My new Charger I really love my new Charger! My car salesman Justin Raines was very helpful and honest with me trying to get the best deal possible for me. He even g I really love my new Charger! My car salesman Justin Raines was very helpful and honest with me trying to get the best deal possible for me. He even gave me his number in case I have any issues or questions I need answered down the line. My new car has all the amenities and would recommend the car and Justin to anyone. More
These Guys Are Crooks These guys are crooks. I have unfortunately been going to Family Dodge for a long time because I knew the salesman personally. Each and every tim These guys are crooks. I have unfortunately been going to Family Dodge for a long time because I knew the salesman personally. Each and every time they low-balled me on the trade-in values, but I overlooked it for the most part since, again, I knew the salesman. The last time I was at Family Dodge I was talked in to a lease. I was told after 3 years I can turn it in or keep it, no problems. I asked about mileage charges when I reach the end of the lease and was told not to worry about it. Fast forward 3 years to when the lease matured. I researched purchasing the vehicle but the leasing company wanted to charge more than what the car is worth. In addition, I was never crazy about the car; I thought it ran rough and was not comfortable to ride in; for these reasons, I decided not to keep it. I was called by the salesman a few months before the lease matured. He told me that if I do not go through Dodge for my next vehicle purchase, I will owe over 5 grand due to excessive mileage; however, if I come back to him, the debt will disappear with a new purchase from them. In essence, he set it up to where I would be forced to come back to Family Dodge in 3 years to spend more money. Of course, I was not told this and found out the hard way. The whole deal was set up to force me to come back to Family Dodge with the knowledge that I was going to owe an obscene amount of money if I didn’t. I don’t like being manipulated and scammed, so I decided, money or not, Family Dodge got enough money out of me and and I will not take part in their shady business practices. I wound up turning the car in and buying a vehicle from another dealership. I am now out $5311.54 due to excessive mileage. I wrote a letter to Family Dodge and they did not have the decency to reply. I then filed a complaint with the Better Business Bureau and received an obnoxious reply from Frank Ingargiola, the General Manager. Frank took no responsibility for anything and stated I should have come back to Family Dodge. I couldn’t believe it!!! This whole setup was a complete scam and they do not care about their customers. BUYER BEWARE!!! More
My new truck The people at Family Chrysler Jeep Dodge RAM actually treat you like family. Everyone I was introduced to were welcoming and accommodating. Jack Pasco The people at Family Chrysler Jeep Dodge RAM actually treat you like family. Everyone I was introduced to were welcoming and accommodating. Jack Pascoe made my truck buying experience a pleasure. He was informative and pleasant to deal with. I couldn't have asked more a better truck buying experience. More
Going the extra mile This is at least the 3rd new vehicle that we purchased from John since 1994, and each and every time we have done business with him, he has gone the e This is at least the 3rd new vehicle that we purchased from John since 1994, and each and every time we have done business with him, he has gone the extra mile for us. He has made us feel welcome, went out of his way to accommodate us during the sales process, has fully answered any questions that we had to ask of him, and helped to arrange with insurance for our purchase. In short, John is a very nice person to deal with. I had told him that even though he is a salesman, he is a people person first in the way that he treats his customers. When we are ready to trade in our new vehicle down the road, we will come back and see John. Very positive experience. Keep up the good work!!! More
Great to do business with Give me what I was looking for and did not try to sell me something I did not want .Scott Pizzi Was excellent would recommend him to anybody who Give me what I was looking for and did not try to sell me something I did not want .Scott Pizzi Was excellent would recommend him to anybody who is looking for a car Explained everything for financing the car made you feel very comfortable with the whole process More
Best experience EVER! Best experience EVER! Welcoming and very friendly staff! Had doubts bout leaving in brand new car and with the help of John who's amazingly awesome I Best experience EVER! Welcoming and very friendly staff! Had doubts bout leaving in brand new car and with the help of John who's amazingly awesome I was in a new car! More
Easy as Sunday Morning I was in and out in under two hours. I spoke with Valerie over the phone. She was so helpful and worked hard to get me the best deal. Once I got to th I was in and out in under two hours. I spoke with Valerie over the phone. She was so helpful and worked hard to get me the best deal. Once I got to the dealership Terrence Parham took over. He had all the paperwork ready to go. Overall experience with Family Chrysler was good and I would shop there again. More