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Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 483 reviews
August 27, 2018
Bought new Durango SRT Traded in Grand Cherokee, leased new Durango SRT. Everyone was amazing...very friendly, and easy to work with. I will 100% be back next time, and re Traded in Grand Cherokee, leased new Durango SRT. Everyone was amazing...very friendly, and easy to work with. I will 100% be back next time, and recommend this dealership to friends and family More
by Ronjin1199
Employees Worked With
Marion Penn, Dave Gaudino
August 24, 2018
Great, Fast and Helpful Worked with us and honored their promise to match a price. Justin was excellent, caring, great attention to detail and stayed late to make sure things Worked with us and honored their promise to match a price. Justin was excellent, caring, great attention to detail and stayed late to make sure things were all set. thanks! More
by akg
Employees Worked With
German Konig, Dave Gaudino, Justin Raines
July 23, 2018
I enjoy working with Nashay Kenneth My 2013 Dodge Charger's fuel pump died while driving on the Vine Street expressway. Replaced the fuel pump, car rejected it, needed to trade. Contacte My 2013 Dodge Charger's fuel pump died while driving on the Vine Street expressway. Replaced the fuel pump, car rejected it, needed to trade. Contacted Ms. Kenneth regarding the Jeep event and wanted to know if I was qualified to trade/lease my vehicle. She's a miracle worker!!! Thanks to Ms. Kenneth, I now lease a 2018 Jeep Compass Latitude!!! She and other staff members eased my mind and money for the major transaction!!! I HIGHLY recommend Ms. Kenneth and Family Dodge!!!!! More
by JeepGirl
Employees Worked With
Nashay Kenneth
July 14, 2018
Professional Service Salesman Ronald Jackson. Was very helpful polite informative and professional and very friendly I would definitely recommend anyone interested in a Je Salesman Ronald Jackson. Was very helpful polite informative and professional and very friendly I would definitely recommend anyone interested in a Jeep to purchase from Family More
by Jeepokee
Employees Worked With
Hilda Fiorello, Ron Jackson
July 02, 2018
Great Experience I had a great experience!! Very quick. Only complaint..I have no instructions and I am still unsure of how to set up my payments. I had a great experience!! Very quick. Only complaint..I have no instructions and I am still unsure of how to set up my payments. More
by jaclynventura1
Employees Worked With
Ron Jackson
July 01, 2018
Excellent Let me just say we had an 15 month old with us. Nashay made our experience painless and SPEEDY!!! She did not rush us but understood the need for a hu Let me just say we had an 15 month old with us. Nashay made our experience painless and SPEEDY!!! She did not rush us but understood the need for a hurried process considering we had a child with us. I would absolutely recommend this dealership and this saleswoman. Very professional and great experience. More
by Meaghan
Employees Worked With
Nashay Kenneth
June 28, 2018
Bad workmanship I’m usually very loyal to a product or business but I have to put Family Dodge, Ram and Jeep in the automall On blast. I received a notice of a reca I’m usually very loyal to a product or business but I have to put Family Dodge, Ram and Jeep in the automall On blast. I received a notice of a recall for my Ram pick up in regards to a fuel tank strap that had to be replaced. I figure no problem. WRONG!!! So I call Monday June 18 to schedule an appointment. I was told the part has to be ordered. I respond no problem. I receive a call that Wednesday saying the part is in and I am scheduled for Monday, June 25 at 9:00 am. This is were it begins to spiral downhill. Just to note I have had problems with the service department before for instance leaving my oil cap off after and oil change and being misdiagnosed on several other issues. Anyway so I get there early around 8:25 am and wait in line until I get to the service desk. I am met by a woman and was told that me being early messes up the line. I response “well I’m coming from northeast Philly and I95 is unpredictable. I was asked how much fuel is in the truck and I say about half a tank. I am told that it’s too much and that I should have known there should be less then a quarter tank. I respond where is that written and show her the letter where it states nothing of the sort. Then I’m told I have to leave the truck over night. Again I am not told this. I ask for a rental and am told they would not do that. (This turns in to another comedy of errors). I get a rental and get home and to work. I get a call late Monday night saying the truck is ready. I can’t leave work to get it so I tell them I’ll pick it up on Tuesday. I get down to Family Dodge and pay $25 for them to fix a flat on one of my tires. It’s funny I didn’t get a tire pressure message until I was in their lot but no biggie. I am on the way up 95 when I notice the engine light is on. I’m like xxx. I figure something else is wrong and call my mechanic. I drop my truck off at my mechanic and a few hours later I get a call saying that (wait for it). The solenoid wasn’t connected and the lines were not in the holders. Quality workmanship or what? The charge is going to be $120. I figure that this shouldn’t come out of my pocket and I call the dealership. I get on the line with their parts and service manager Ken. He tells me I should have called them right away and should not have had my mechanic fix it and bring it back down to them so they can fix it. Now feeling a little heated I say well if I had any faith in you to begin with I would have. But since you couldn’t do the job right the first time I should give you a second shot? It goes back and forth and gets heated. I ask if he would like me to meet him face to face and we can resolve this. He says that if that happens it doesn’t work end well. I said how right you are. So bringing this to an end I will never by another vehicle from Family Dodge. Between myself, wife, father and kids we have purchased at least 15 vehicles from them. More
by Bill53
Employees Worked With
Ken
June 28, 2018
Awesome Ron was great, the manager and Finance person were great. I can’t say enough good things. The car was beautiful. I really liked it Ron was great, the manager and Finance person were great. I can’t say enough good things. The car was beautiful. I really liked it More
by Steve
Employees Worked With
Hilda Fiorello, Dave Gaudino, Ron Jackson, Michelle Lloyd
June 26, 2018
Great experience!! Both Ron Jackson and “Delco Dave” were amazing!! They really worked with us to get the best price and they were very friendly!! We love our new car! Both Ron Jackson and “Delco Dave” were amazing!! They really worked with us to get the best price and they were very friendly!! We love our new car! More
by Jotay1920
Employees Worked With
Dave Gaudino, Ron Jackson
June 24, 2018
The Best Experience Terrence is the best salesman, he was very supportive and patient with me through this difficult process. Dave was also very helpful and they worked t Terrence is the best salesman, he was very supportive and patient with me through this difficult process. Dave was also very helpful and they worked together as a team. This is my seventh car purchase and the best customer service experience yet. I purchased a 2018 Dodge Charger at a great price. It came with factory rims and lot of other features. They treated me like family. More
by Lea0812
Employees Worked With
Hilda Fiorello, Dave Gaudino, Terrance Parham
