Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
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Painless car buying experience I really appreciate all the folks at Family Chrysler Dodge Jeep Ram who made our car buying experience an easy one. We came into the dealership knowi I really appreciate all the folks at Family Chrysler Dodge Jeep Ram who made our car buying experience an easy one. We came into the dealership knowing what we wanted and they listened. Marion Penn was delightful to work with - a really nice and knowledgeable sales consultant who was transparent about the process and answered our questions honestly. Thank you! More
Justin is the Man Justin made every step of the way easy. From the first day when I just came into look at the 2019 Ram pickup truck. Every time I called with a questio Justin made every step of the way easy. From the first day when I just came into look at the 2019 Ram pickup truck. Every time I called with a question he was able to answer and provide more info. More
The way to satisfy your customer! Our salesman , Justin Raines at Family Jeep was perfect. Friendly, professional, knowledgeable and extremely accessible. We bought using USAA buying Our salesman , Justin Raines at Family Jeep was perfect. Friendly, professional, knowledgeable and extremely accessible. We bought using USAA buying service , he it managed excellently. More
Excellent Customer Service Ron Jackson and “Delco” Dave at Family Jeep provided me with a first rate customer service experience. This is my first time leasing with Jeep as I ha Ron Jackson and “Delco” Dave at Family Jeep provided me with a first rate customer service experience. This is my first time leasing with Jeep as I had previously leased with Honda for 6 years. They were incredibly helpful, friendly and knowledgeable. I have done my research and visited with several PA Jeep, Acura and Cadillac dealers in Lansdale, Jenkintown, Doylestown, Horsham, Norristown and Downingtown over the last few weeks and none of these places compared to the outstanding customer service and deal I received at Family Jeep. I literally live .3 miles from Lansdale Jeep and drove over an hour to make the deal at Family Jeep. Family Jeep went above and beyond to meet my needs. They were welcoming, attentive, polite, professional and honest. I truly felt like “family” from the second I called to inquire about the Jeep. When I arrived at the dealership, I was greeted by the entire staff. They were all so welcoming. I felt like I knew them for years! During the purchasing process, there were no surprises and it was very efficient! Hilda is great! She was very knowledgeable and friendly. I am so grateful that Ron took my call that day and that he and Dave wasted no time in getting me the deal I wanted. Ron also took the time to call my insurance company, teach me how to navigate the Jeep functions and check in with me days after I made the purchase. Dave, Hilda and Ron make the Jeep brand! It’s obvious that they focus on delivering excellent customer service and building a relationship with their consumers. I will definitely return and have already started to recommend my family and friends to Family Jeep. More
Respectful team I like a dealership instead of a used car lot. That's why I chose Family. They have a large amount of vehicles to choose from. The dealers are respect I like a dealership instead of a used car lot. That's why I chose Family. They have a large amount of vehicles to choose from. The dealers are respect your wishes. That is very important to me. I appreciate having the my first new car purchased at Family. More
New Wrangler unlimited Justin was amazing to work with, he was very polite and laidback. I would highly recommend him to friends and family. Amanda Gentile in internet sales Justin was amazing to work with, he was very polite and laidback. I would highly recommend him to friends and family. Amanda Gentile in internet sales was also very helpful and great to do business. More
Horrible place to buy a car from! Dont waste your money! Lets see where do i start.my husband and i purchased a 2017 Chrysler 300 from justin raines and thats where the trouble began.our paperwork was never Lets see where do i start.my husband and i purchased a 2017 Chrysler 300 from justin raines and thats where the trouble began.our paperwork was never submitted to Chrysler correctly so we had to go thru red tape everywhere! A day or 2 after purchasing this car, the check engine light came on,then the radio wouldnt work and then the suspension was loose in the front a few months later.now the car has been in 4 different times for a loud squeeking noise and all you get is a run around when trying to get your car serviced by this place.they take it for weeks at a time and you have to chase them down for a call back or even an update! Ken the service manager feeds you lines of how busy they are and how sorry he is and then tells you to bring it back in and the car doesnt even get seen till they are ready after telling you to come down.they sell lemons to hardworking people like my husband and try to glue and tape your car together and tell you its fixed when its not.the car has been in the shop more than its been driven to the point where we have spent every thursday on our day off at this dealership waiting on answers.we have filed for lemon law finally.my husband explained the situation to ken for the 4th time we were there for the squeak and he said ill get a service tech from Chrysler here ill call you and let you know when you can this was last week we received no call.dont buy from this place all youll get is screwed over! More
New Jeep Cherokee Just Purchased a new Jeep for the wife. Jack, as always was great to us. Have been dealing with Jack for a long time and consider him family! Just Purchased a new Jeep for the wife. Jack, as always was great to us. Have been dealing with Jack for a long time and consider him family! More
Amazing deals and friendly service Was able to walk in with no commitment or expectations to buy or lease a vehicle but at the end they’re willing to work with you and make a deal H Was able to walk in with no commitment or expectations to buy or lease a vehicle but at the end they’re willing to work with you and make a deal Happen! Guaranteed. More
Young Man Being True Myself and My Wife would like to thank Justin for his guidance in the purchase of our vehicles. Salesman of the Year. Thank You Allll Myself and My Wife would like to thank Justin for his guidance in the purchase of our vehicles. Salesman of the Year. Thank You Allll More