Matt Blatt Chrysler Dodge Jeep Ram

Best experience buying a vehicle. I just recently brought a 2019 Jeep Cherokee this past saturday, and please allow me to tell you about my experience. Going in I had no idea if I woul I just recently brought a 2019 Jeep Cherokee this past saturday, and please allow me to tell you about my experience. Going in I had no idea if I would get approved or not. I was greeted by a sales person by the name Marian. He was very knowledgeable and very patient with me. I gave him a vision of what I was looking for and he exceeded in every way possible. He took the time to make sure I knew every detail about the Jeep I was looking into. He made this process very stress-free for me. I was able to get the exact vehicle I wanted. I am glad that when I went to visit Jeep dealership on Essington Ave that he was the one who waited on me and most important I am glad to now be apart of the Family Chrysler Dodge Jeep Family. Thank you again Marian and the sales managers that helped and assisted in every way possible and making me feel like family. More

Worst Service Department Ever This is the worst service I have ever received. I would give 0 stars if I could. They held my car hostage exactly a month and refused to give a loaner This is the worst service I have ever received. I would give 0 stars if I could. They held my car hostage exactly a month and refused to give a loaner car or compensate for even a portion of the rental car fee. The service manager was fired one week into my car's service and the new service manager promised to be better but was even worse. He never returned emails or phone calls. It is impossible to communicate with the service department without physically driving down there. They have no idea how to even deal with a warranty company. They charged an exorbitant amount of money that we had no choice to pay because they took the entire transmission apart. They were rude when reachable, said nasty things about my husband and were not at all empathetic about our time and money that they completely wasted. No one gave us their real name or contact info, they were essentially faceless and unreachable. Not only would I not recommend them, I am actively telling everyone I know to never use them. Go to the Cherry Hill dealership and save time and aggravation. More

Great experience Overall great experience with this dealership and my salesperson. I would definitely recommend this dealership to my friends and family! I absolutely Overall great experience with this dealership and my salesperson. I would definitely recommend this dealership to my friends and family! I absolutely love my new car! More

Professional service and friendly I went to see Nashay to trade in my lease and get a lower payment on a newer jeep after a few hours of talking and her understanding my needs she made I went to see Nashay to trade in my lease and get a lower payment on a newer jeep after a few hours of talking and her understanding my needs she made this all happen and i cant thank her enough. I left with a brand new 2019 Cherokee because of her service as well as the help of Frank he went over different number with me over and over till we all reached a agreement. It is true they treat you like family i been going there 9 years now and will continue going there because they are my family. THANK YOU AGAIN FOR EVERYTHING And Thank you Hilda for making the paperwork so easy and quick More

Best time I ever had buying a car Justin at Family Chrysler Dodge Jeep Ram made my car buying experience so easy, painless and yes, even fun. 180 degrees from my last experience at a d Justin at Family Chrysler Dodge Jeep Ram made my car buying experience so easy, painless and yes, even fun. 180 degrees from my last experience at a dealer who shall remain nameless. I HIGHLY recommend Family Auto Group and Justin Raines specifically. A+++ More

Another great experience After being in a bad car accident I needed a new right away. Justin and Dave did everything I needed to make it a smooth transaction at a time that I After being in a bad car accident I needed a new right away. Justin and Dave did everything I needed to make it a smooth transaction at a time that I was extremely stressed out. Justin even took care of returning my rental car which was a huge help since I was able to just leave it at the dealership. You guys are the best! More

Welcoming & fun I spent the day hopping to different car dealerships. When we finally arrived at Jeep, I felt immediately welcomed and excited to explore the lot. Ron I spent the day hopping to different car dealerships. When we finally arrived at Jeep, I felt immediately welcomed and excited to explore the lot. Ron help us throughout the whole process, and I am so thankful for his knowledge and helpfulness. Would highly recommend looking for a car here! I love mine! More

Best Salesman and Dealership I’ve ever bought from! Justin was not only a consummate professional, he had a great personality, was extremely knowledgable and made buying a car a fun experience! Frankly Justin was not only a consummate professional, he had a great personality, was extremely knowledgable and made buying a car a fun experience! Frankly, he was the best person from whom I’ve ever bought a car. As everyone knows, buying a car can be a very trying experience, one that we dread. But from the moment I walked in, I knew Justin would not be playing games. He was down to earth, honest and had true integrity. I trusted him implicitly to work hard to find out what I wanted and he certainly did! A great deal, enjoyable conversation, and most importantly- a GREAT car at a GREAT price! Don’t waste your time with other salesmen or dealerships. Head straight to Justin. You will never be treated with more respect. 5 HUGE STARS! More

Happy peeps in a Jeep Justin and Dave were very helpful in getting us into a dream car. Justin had patience, a good listener, was knowledgeable about the product, and was m Justin and Dave were very helpful in getting us into a dream car. Justin had patience, a good listener, was knowledgeable about the product, and was most importantly honest. Dave was motivated and determined to make us happy Wrangler owners. He succeeded. Thanks Justin, Dave, and German for your diligence, staying late, and closing the deal. More

Ron Jackson Give this man a raise. Ron is first class! Knowledgeable through all phases of the process. I went to another dealer initially and wasn’t feeling the Give this man a raise. Ron is first class! Knowledgeable through all phases of the process. I went to another dealer initially and wasn’t feeling the love. Glad I had the opportunity to take my business to Ron. More