Matt Blatt Chrysler Dodge Jeep Ram

Second Jeep purchase from Family. Justin, Dave and the rest of the staff made it clear they wanted to get me in the Jeep I liked at a fair price, without any surprises. They were more Justin, Dave and the rest of the staff made it clear they wanted to get me in the Jeep I liked at a fair price, without any surprises. They were more than attentive, plan spoken, not pushy and fast, about two hours in and out. It is obvious that the "Family" culture has been adopted from the owner, who shook my hand and thanked me, and everyone else I had contact with. They are genuine. I proudly recommend Family Jeep and Justin Raines. More

It was amazing Justin Raines was amazing he was very helpful and informative. He treated me like family. I told him what i was looking for and he found it for me at Justin Raines was amazing he was very helpful and informative. He treated me like family. I told him what i was looking for and he found it for me at a great price I’ll definitely be back when I’m ready for a upgrade. Overall everyone was nice and welcoming. More

Awesome Justin is above beyond, polite professional and knows how to put you in a great car fits your budget. I’m recommending only him to work with Great c Justin is above beyond, polite professional and knows how to put you in a great car fits your budget. I’m recommending only him to work with Great customer service More

Great Customer Service Justin was very helpful! He got me out of my old Cherokee and into a new Grand Cherokee in no time! Overall a great experience! Justin was very helpful! He got me out of my old Cherokee and into a new Grand Cherokee in no time! Overall a great experience! More

Excellent Justin did the little things that made my experience as frictionless as possible. He heard what I wanted and he made it happen. Great person, great ex Justin did the little things that made my experience as frictionless as possible. He heard what I wanted and he made it happen. Great person, great experience, great dealership. More

Cracked Windshield while in Dealer Possession I took my car in for a recall related to the "Death Wobble" on Jeep Wranglers. The dealership had my car from Saturday to Monday. I was called on Mo I took my car in for a recall related to the "Death Wobble" on Jeep Wranglers. The dealership had my car from Saturday to Monday. I was called on Monday to pick up my car and that everything was good. I settled out w/ the cashier and proceeded to my car. I got into my car and noticed that there was a vertical crack from top to bottom in my front windshield which was not there when I dropped it off. I find it interesting that no one said anything to me prior to me getting in the car? I spoke to Lou the service mgr and he told me that I signed off on a release that the dealership was not responsible for damage to my car. My service rep then came out w/ the tech's paperwork and said "oh sorry I overlooked this, there is a note here that you have a cracked windshield". After many minutes of back and forth and insisting to speak to Lou's boss, I finally was introduced to Greg, a higher up. I have video to prove that there was no crack in my windshield upon turning it over to the dealership and showed it to Greg. There was no crack in my windshield at the time of video taping which was on Essington Ave while I was driving to the dealership. I took a video to show the dealership the "death wobble", little did I know I was defending a cracked windshield 2 days later. Greg refused to fix the cracked windshield despite my video to prove that there was not a crack upon delivery. Greg refused to take responsibility for the crack and do what is right. This dealership has just lost my business and I will never go back there again and I will make sure that my Jeep friends, regular friends, co-workers and family know of my experience. More

Great experience buying my first car!! I recently bought my first car and Tim was my dealer. He was amazing!! I was not sure exactly what I wanted and Tim helped me pick out my dream car wi I recently bought my first car and Tim was my dealer. He was amazing!! I was not sure exactly what I wanted and Tim helped me pick out my dream car without feeling pressured or pushed. He has a great calm and helpful personality. I feel I made the best decision for myself and will absolutely be back to Family Chrysler Dodge Jeep RAM Dealership in the future. I highly recommend Tim!! More