Matick Toyota
Macomb, MI
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everyone there as awesome Nick was my salesman. He got me my truck at a quick pace and was very polite and patient with me. I’d recommend Matick to anyone. When you walk in ask Nick was my salesman. He got me my truck at a quick pace and was very polite and patient with me. I’d recommend Matick to anyone. When you walk in ask for Nick and he will hook you up More
Best of Everything I worked with sales associate Joe Francis to purchase a 2015 Toyota Rav4 on June 14, 2018. My experience was excellent. He was especially helpful in i I worked with sales associate Joe Francis to purchase a 2015 Toyota Rav4 on June 14, 2018. My experience was excellent. He was especially helpful in identifying pros and cons since he previously worked in the service department and knew lots about the mechanics of the car, about the work they did to prep it for sale, and about it's maintenance. I want to say that I found Matick on the internet after researching for this car. They posted consistently low prices for the models I was looking for compared to others. At the dealership it was no pressure, no hype, and complete transparency about the carfax report, and all the other data available online for the 2 cars I looked at. The assistant manager was one of the first people I met - he meets everyone I guess, which is kind of classy. I also want to say that I'm a mature single woman and was treated with complete respect and courtesy. This counts for a lot. No pressure, no duelling. I feel I got a good deal with the least possible stress - even though the whole process took several hours, due to the required paperwork. But when I walked out it was all done. Nothing left to follow up on with the secretary of state or with my insurance. I even got a free canister of touch-up paint from Joe. One constructive comment -- the car was a bit grimy on the interior. I don't think it was cleaned well, This has been true of other used cars I've purchased in the past. I'll take care of that myself. More
Loyal Toyota customer--Lost me this year! In March 2018 I took delivery of my 4th Toyota vehicle. The lease process was very deceptive. The very beginning of the conversation with Chad (salesp In March 2018 I took delivery of my 4th Toyota vehicle. The lease process was very deceptive. The very beginning of the conversation with Chad (salesperson no longer working there I've discovered) was all about the fact that I was over mileage on my present lease and wanted to turn it in early, avoid mileage penalty by rolling the cost into a new lease or purchase. Please run the numbers and tell me what you can do for me. He ran the numbers and when I didn’t jump on the deal right away I was asked if I'd be interested in another Corolla--I said no, due to its performance in snow. I was then reminded by Mackenzie during that conversation that I'd have to pay 15 per mile for the overage if I waited and turned it in at end of lease. I went home, thought about the deal and returned to take delivery on the 2018 Camry. Nothing but smiles and friendliness, no mention of any pending cost I'd face for my mileage overage. Every bit of the conversation would lead any rational person to believe they had wrapped the overage cost into what I was paying for the new Camry. Then this past week I am contacted by Toyota Financial Services and hit with the bill--$899.00. I explained the situation, asked them to take care of this bill and was told what the paperwork says. Got me! But it will never happen again. This was my fourth Toyota! But it will also be my last! More
Pete did an excellent job. In and out. Very professional. Pete wasn't too pushy, very professional. I was in and out as quickly as possible. Pete was very knowledgeable, he even helped me on his day off. I wo Pete wasn't too pushy, very professional. I was in and out as quickly as possible. Pete was very knowledgeable, he even helped me on his day off. I would recommend him to anyone. More
Nice facility The dealership is very pretty and located right on Hall Road. The new sales manager is responsive and will call you personally to make sure you are s The dealership is very pretty and located right on Hall Road. The new sales manager is responsive and will call you personally to make sure you are satisfied More
Disapopointing Had my Toyota Sequoia into Matick four (4) times for the exact same problem, Rear Windshield wiper not touching the glass. dates with problem and corr Had my Toyota Sequoia into Matick four (4) times for the exact same problem, Rear Windshield wiper not touching the glass. dates with problem and corrected actions are as follows: Jan 16, 2016, rear wiper is not touching and clearing rear window, corrections and/or service performed: cleaned wiper. July 28, 2016, Rear Wiper not touching he glass, corrections and/or service performed: replaced wiper motor on rear hatch. April 22, 2017, rear wiper not touching glass, corrections and/or service performed: cleaned and lubed wiper arm. Jan 25, 2018, rear wiper is not contacting rear window,corrections and/or service performed: replaced wiper arm. To state a point, all three other times vehicle was under warranty. Fourth service department acknowledged other three visit but stated that the corrected actions were differnt, therefore would be a charge to reapair. I asked how can the vehicle come into your shop for the same problem four times and be a fault and/or charge to a customer. The service person was very defensive, stong negatvie attitude and placing the fault on to me, instead of being customer friendly, checking with Toyota HQ to see if there's a defect in design with this wiper on a seqquoia, because of the inconvenience to a customer. It's shocking, the cost was nothing but $92.00. Business must be good to lose a customer and any/all potential customer for a low cost. Looking forward to doing business with Prestige Warren Toyota. I'm reaching out to Toyota to see if there's a default in design and to furher extend my negative review of Matick See you on Facebook and Goggle for extended play. Don More
Awesome Matick toyota is a friendly and easy place to do business, the new location is very modern and comfortable. Erik Macklem is a great salesman and I hig Matick toyota is a friendly and easy place to do business, the new location is very modern and comfortable. Erik Macklem is a great salesman and I highly consider him. The transparent approach to buying a car at Matick is clear and worry free. Give them a shot you wont regret it, extremely happy environment. More
Very bad company My Toyota corolla got totaled on 1-23-17. I went on their website and found a corolla. I went in on 1-24-17 and talked to a salesman. He quoted me a 2 My Toyota corolla got totaled on 1-23-17. I went on their website and found a corolla. I went in on 1-24-17 and talked to a salesman. He quoted me a 2016 with 2500 Miles for $14999. I called him on Friday before they closed and told him I wanted the car and I would be there at 10am Saturday. He asked me if I could come in between 12:30 and 1 because he had 2 appts. I said OK, but I arrived at noon. When my wife and I arrived a couple guys had the car i wanted and were looking at it. I went in and asked my salesman if they were gonna buy it, he had a customer and said he would be with me soon. A couple minutes later I saw the guys drive off worth the car. After about 15 minutes I finally found someone and asked if that car had been sold. A few minutes later she confirmed it was sold. I told my wife and on the way out told the salesman thank you for selling the car and I didnt appreciate it and thank you for wasting my time. I would have been there at 10 am with a deposit. After I left and was driving to another dealer, the mgr calls me and said her apologies and that she would give me a NEW Corolla at the same price. I said"you will give me a new car for $14999 ??? " she said $14999 !!! That car you wanted was $16800... I have the paper work showing the $14999 price. So I go back and they say they are giving me a new car with $3000 off. LMAO the Internet price for a new Corolla was $17201 !!!! So actually it was only $400 off. Now after all this, they try to give me 3.99% interest for a NEW CAR !!! I left and in the end, I went to Suburban Toyota and got a USED Toyota with 2.9% interest !!!!! BEWARE STAY AWAY FROM THIS DEALER !!!! More
Internet price and in dealership price $3000.00 different . They quoted me a price on a Toyota Tacoma at $44000, at their dealership and then I checked the Internet price was $41,000. I asked them abou . They quoted me a price on a Toyota Tacoma at $44000, at their dealership and then I checked the Internet price was $41,000. I asked them about this ,and got a lot apologies etc,but when it comes down it,the dealer lacks attention to detail in their business,or is just deceitful More
Great service I took my car in for the standard oil change. My service advisor was Brian Michling. He took great care of my car and advised me to get a tire rotatio I took my car in for the standard oil change. My service advisor was Brian Michling. He took great care of my car and advised me to get a tire rotation as well. He also gave me a great price on new tires and I will return soon to get them. He knows his stuff and is very professional. Will go to Brian for all my service needs! More