Mathews Nissan

Outstanding Service! Every time I visit Mathews Nissan for service, it is a pleasurable experience. Staff, facilty and amenities are great. I will always be back for servi Every time I visit Mathews Nissan for service, it is a pleasurable experience. Staff, facilty and amenities are great. I will always be back for service and sales. Thank you Mathews Nissan! More

Hand Sanitizer I took my car in for an oil change and to replace a missing hubcap. Justin was quick to introduce himself, and get my car ready to be serviced. I info I took my car in for an oil change and to replace a missing hubcap. Justin was quick to introduce himself, and get my car ready to be serviced. I informed him that I was going to drop my car off and come back to pick it up; less than 30 minutes later, Justin called to inform me my car was almost ready to go. Due to being almost in Nashville at this point, Justin informed that the service went well and to keep an eye out on a few things that are going to need to be replaced soon, and he kindly offered to park my car-- informing me of the closing time of the service area for that day. Once I arrived back at the service area to pick my car up, Justin retrieved my car for me, so I did not have to walk to it. This is the first time I have been at a Nissan Dealership that has brought my car to me versus having walk to it--which is the reason I will commit to getting my service done at this Nissan site instead of any other. Thank you Justin for the outstanding customer service! I really appreciate it. More

Repair needed Leaky roof and rear door leak. Brand new car. Should not be leaking. Service thorough. Service department good not sure about the Nissan brand. Have o Leaky roof and rear door leak. Brand new car. Should not be leaking. Service thorough. Service department good not sure about the Nissan brand. Have owned Toyota for 30 years. Hope this was not a mistake. More

Very friendly and responsive! Rodney was great! He kept me informed from start to finish. I would recommend this shop to anyone wanting quality service! State of the art facility! Rodney was great! He kept me informed from start to finish. I would recommend this shop to anyone wanting quality service! State of the art facility! More

Rouge Service Great service, alwats on top of things. Always feel like I am being taken care of when servicing vehicles at this location. Will continue to service Great service, alwats on top of things. Always feel like I am being taken care of when servicing vehicles at this location. Will continue to service my vehicles there. More

very satisfactory service This was an accommodating dealership and had the inventory of 2019 Altima models for which we were searching. The salesman, manager, and the lady who This was an accommodating dealership and had the inventory of 2019 Altima models for which we were searching. The salesman, manager, and the lady who handled the paperwork were all wonderful. More

Just awesome Very courteous staff and a nice setting plus a professional service.keep up the good work.its a fresh air to see in this day and age,a clean place i Very courteous staff and a nice setting plus a professional service.keep up the good work.its a fresh air to see in this day and age,a clean place is a must for a business. More

Very satisfied with the service and waiting time The employees there show that they care about customers,keep you informed about the status of vehicle. Finished off my service with a free wash and va The employees there show that they care about customers,keep you informed about the status of vehicle. Finished off my service with a free wash and vacuum. More

best customer service Seneca always makes me feel welcome and I know that I can trust him. He is honest and kind and he always goes the extra mile to accomidate me. I will Seneca always makes me feel welcome and I know that I can trust him. He is honest and kind and he always goes the extra mile to accomidate me. I will continue to bring my cars to your dealership for service. Wonderful sevice with a smile. I feel like i am visiting a friend when I bring my vehicle in for service. Thank you Seneca for always helping me with my cars. More

Dishonest Dealershop I would never buy a car from this place. Terry Yarbough was the most rude and dishonest person I have ever dealt with at a car dealership. He is a gre I would never buy a car from this place. Terry Yarbough was the most rude and dishonest person I have ever dealt with at a car dealership. He is a great example why people hate car dealerships. They had a vehicle I wanted and talked with a salesman on the phone. We agreed to a price and I told them I would drive up from Nashville on Saturday and deliver a check. They called me Saturday while I was driving to deliver the check and told me they had sold the vehicle for 3K more than we agreed upon and said we didn't have an agreement. I asked him face to face why they didn't honor the agreement and he said he can't control what his people do. Matthews Nissan's honesty and Terry Yarbough's integrity was sold for $3,000. Be careful what they tell you because they have no intention to stand by their word. More