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Mathews Nissan
Clarksville, TN
335 Reviews
Mathews Nissan is a six time award winner in Customer Satisfaction from both Nissan and Suzuki. Our dealership considers customer satisfaction our first priority. We are one of just a few dealerships nationwide to offer our customers discounted fuel and car washes at our Loyalty Fuel Center. We have a strong and committed sales staff with many years of experience satisfying our customers' needs.
As the area's largest import dealership, we have a huge selection of new Nissans and Suzukis as well as hundreds of preowned. Shop our website for upfront pricing and great offers.
At Mathews Nissan, We make it easy. Hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 335 reviews
August 31, 2021
Worst experience of my life got a car financed here after i put down a large down payment then found out weeks later the bank came off the loan but the dealership did not notify me I only found out when I re i put down a large down payment then found out weeks later the bank came off the loan but the dealership did not notify me I only found out when I received several notifications from experian and credit karma about changes on my report they guaranteed me that they found another bank and I would not have to worry about so again I recived several notifications from credit karma about changes to my acct and the second bank came off the loan they wanted me to put more money down which I refused because I already gave them a large down payment so they said never mind they would take care of it so I had the car for almost 2 months and the second bank came off the loan but I was stressed about the car so I just took it back in and asked for my deposit back but the finance manager wanted to keep a large portion of my down payment for a car payment (which the car was never financed so why would I have a down payment) they wanted me to pay to have the car detailed (the car was nasty when I purchased it the sales man had to clean it his self) and for miles on the car (I did not rent the vehicle so drove it freely thinking it was going to be financed properly) it’s really had to believe a family owned business would allow this and even harder to understand why a woman would try to get over on another woman like we don’t already have it hard enough im so disappointed with this location More
by Kcook
June 10, 2021
Great dealership. Service area is very nice. They have snacks, popcorn, and water out. Employees are always very friendly and welcoming as well. Always willing to go the extra mile for their customers. snacks, popcorn, and water out. Employees are always very friendly and welcoming as well. Always willing to go the extra mile for their customers. More
by lyarbrough2206
November 09, 2020
Purchased a vehicle in March/2020. Wasn't able to get it cleaned the day of purchase. Interior was dirty, had tons of stickers on the windshield and one of the tail lights was blacked out. After a couple MO cleaned the day of purchase. Interior was dirty, had tons of stickers on the windshield and one of the tail lights was blacked out. After a couple MONTHS of trying to schedule for them to remove the stickers/tail light as was agreed to when the car was purchased (we cleaned the interior ourselves) we went in and the got the stickers off but my back windshield was covered in glue residue that I still can't get off. They weren't able to do anything about the blacked out tail light so they agreed to order one and replace it. It is now NOVEMBER and I have called and texted very regularly to get this fixed and I get the run-around. Either the part is not in yet, or they got it in and it's not the right one or "let me check and get back to you" then I hear nothing until I call back. I have been more than patient for over half a year for this one thing. I've spent over 2k on repairs for the vehicle I purchased here. I've ordered and self installed multiple parts for the vehicle I purchased here and they are having difficulty with the tail light they said they'd cover. It's not a huge piece, but they gave their word and obviously have 0 intention of keeping it. I have made sure everyone I know avoids purchasing a vehicle there and am talking to my husband's chain of command to figure out how to get these people on the fort campbell blacklist since they have 0 integrity. More
by Matthewsnissan0integrity
Employees Worked With
September 28, 2020
I found the perfect vehicle for my 16 year old son at this dealorship! I was looking for a Jeep Gladiator and they had a slightly used one that was listed at a very reasonable price! My salesman, Jeremey this dealorship! I was looking for a Jeep Gladiator and they had a slightly used one that was listed at a very reasonable price! My salesman, Jeremey Russel, worked closely w me seeing as I lived about 3 hours away. Jeremey was quick and through answering all of my detailed questions, went so far as to do research on a vehicle he was not familiar with and i was very impressed at his attention to detail! I picked the Jeep up on a Sun., w my son and it was a surprise! Jeremy had the Jeep cleaned up and waiting for us w his huge gold bow and balloons! Jeremey etook time away from his family (who he actually brought to the dealorship) to accommodate our needs to pick the Jeep up on a Sunday. I have rarely found a car salesman I enjoyed working with but I did with Jeremy. He was not pushy but rather very helpful and I was able to complete the purchase in a very short time period which was very helpful indeed! It was over all a great experience working with Jeremey and this dealorship! More
by Dominique Seagrave
Employees Worked With
Jeremey Russell
March 24, 2020
Great place! I have purchased vehicles here and gotten my vehicle serviced. My sales and service experiences have been great! Service has been good about working m I have purchased vehicles here and gotten my vehicle serviced. My sales and service experiences have been great! Service has been good about working me in when I needed and the waiting area is very nice as well. More
by Beth R
Employees Worked With
David Foster, Mike Fields
March 21, 2019
Bought a 2018 Nissan Murano 3/19/19 My wife and I went to Mathews Nissan to check out what they had available. We test drove a Rouge(2018), Altima(2019) and a Maxima(2018). They were My wife and I went to Mathews Nissan to check out what they had available. We test drove a Rouge(2018), Altima(2019) and a Maxima(2018). They were a little above our budget. The next day, we went to another dealer. While there, I got a call from Stoney Canady. Stoney was the Sales Consultant we had been dealing with. He had a 2018 Nissan Murano with practically the same features the Max had. We test drove it and liked it. Stoney Canady has to be the most honest Auto Sales person I have ever dealt with in my years. He was up front with us the whole time. Stoney went the extra mile with us and didn't give up on us. After we bought the car and before we left the lot, Stoney got in the car with us and went over all the features explaining each one with us and told us if we needed to know anything else, to just give him a call. It worked out well since we have taken our Altima and Ford F150 there for the last 5 years to have service done on the two. We have not had any problems with Mathews Nissan of Clarksville, TN. They have very capable service reps there also. More
by paperman
Employees Worked With
Stoney Canady, Melody Nalley(Finance Mgr), Rodney(Service Rep)
December 03, 2018
Efficient and value added. I set-up a 120,000 mile service check on my Frontier 4x4 for Friday, The Service dept started on it Thursday afternoon and I had my truck back bt 10 I set-up a 120,000 mile service check on my Frontier 4x4 for Friday, The Service dept started on it Thursday afternoon and I had my truck back bt 10 am on Friday. More
by jwf1954
Employees Worked With
Mike - Rodney
December 02, 2018
Malfunction light on New Armada I bought a new Armada approx 1.5 weeks ago and on Friday night a engine light lit up on the dash, took my Armada in on Saturday morning. Seneca norma I bought a new Armada approx 1.5 weeks ago and on Friday night a engine light lit up on the dash, took my Armada in on Saturday morning. Seneca normally handles my vehicles but he was not in that day so I spoke to Rodney who took very good care of me. I have always had excellent service here and the guys do a great job. More
by tanyashannon
Employees Worked With
Rodney
December 02, 2018
2018 Nissan Sentra The salesman was very understanding and efficient. He let me drive the vehicle home to show it to my 13 year old daughter, and let her ride back to th The salesman was very understanding and efficient. He let me drive the vehicle home to show it to my 13 year old daughter, and let her ride back to the showroom with us. More
by DapperDaveTheRave
Employees Worked With
Jarred B Trapp
November 29, 2018
First service with my new car Awesome experience! Everyone was smiling and friendly while keeping me updated on where my car was in the process. I will definitely be going back! Awesome experience! Everyone was smiling and friendly while keeping me updated on where my car was in the process. I will definitely be going back! More
by Nikon1969!
Employees Worked With
Service department
