Mathews Honda Marion
Marion, OH
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Ethan Smith was absolutely amazing. He went above and beyond for us and was helpful. Very satisfied with our experience. And we WILL be back when it’s time for our next vehicle. He went above and beyond for us and was helpful. Very satisfied with our experience. And we WILL be back when it’s time for our next vehicle. More
This dealership is highly amazing and easy to work with, Zachary Sturges was highly great to work with. Definitely go there foe any of your car needs. Zachary Sturges was highly great to work with. Definitely go there foe any of your car needs. More
Very satisfied with the salesman who did everything to make sure I was pleased with the service and the experience driving the new HRV. Went back over a week later and Dylan Taube explained all the featu make sure I was pleased with the service and the experience driving the new HRV. Went back over a week later and Dylan Taube explained all the features I did not understand. I am not the young person familiar with all the technical system but Dylan was very kind to tale time to make sure I was completely satisfied with the information. Thanks to Mr. Taube. More
I am very impressed with the customer service at Matthew’s. Zach Sturges was my sales rep and he was very patient and helpful with me picking out my 2 new Honda civics. Zach and Chase brought my wif Matthew’s. Zach Sturges was my sales rep and he was very patient and helpful with me picking out my 2 new Honda civics. Zach and Chase brought my wife’s civic to our house to save us the hassle of driving back and forth. I will definitely be going back in the future and I highly recommend them on your next Honda purchase or lease. Thank you Matthew’s team. More
I had an extremely pleasant experience. Zach Green and Tracy were excellent, both very friendly, and knowledgeable. Tracy remembered me from three years ago, I was impressed. Great experien Zach Green and Tracy were excellent, both very friendly, and knowledgeable. Tracy remembered me from three years ago, I was impressed. Great experience! More
Worked with this dealership since December to secure my desired car, in hopes of having it by March. They PROMISED me a vehicle and we gave them a substantial deposit. Worked with a sweet, but unexperien desired car, in hopes of having it by March. They PROMISED me a vehicle and we gave them a substantial deposit. Worked with a sweet, but unexperienced salesman who constantly had to "check with his manager". March came and no vehicle- despite the fact that other dealerships appeared to be able to secure the car we wanted. So much "salesman" speak ("that's above my paygrade") and they tried to give us the runaround about getting our deposit back. A whole lot of wasted time, energy with ultimately no vehicle. Would not recommend the dealership. More
I was verbally attacked, mocked and called names by the service manager Brandon Lawson. I have only had my 2022 Civic 3 weeks and the inside rear view mirror fell off, it leaks coolant, the carpet is disin service manager Brandon Lawson. I have only had my 2022 Civic 3 weeks and the inside rear view mirror fell off, it leaks coolant, the carpet is disintegrating and there is a bad spot in the paint. Brandon pulled the mirror housing apart, then looked down and said “at least nothing broke.” Then he left it like that and gave me the option of driving it to a third party body shop to ask them how to fix it or leave it with no loaner car or transportation back to work or home. He became irate when I tried to leave a written list of concerns for the appointment I was trying to schedule. I opened a case with Honda corporate and made an appointment at a different dealership. I will never set foot in another Mathews dealership again. More