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Mathews Ford Newark

Heath, OH

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374 Reviews

500 Hebron Road

Heath, OH

43056

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374 Reviews of Mathews Ford Newark

September 23, 2021

The entire Mathews Ford staff is GREAT to work with. From the purchase of my Mustang to the addressing minor body and service issues. They took the time to make sure the issues were properly addressed More

by Duane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop Staff and Service Department, Tammy Wiseman
September 21, 2021

Limited selection- Employees that actually worked there were nice - marketing event was a sham - asked for minimum trade - took it out of my down payment - got hoodwinked. More

by rsmith655
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Some “temp” guy from North Carolina, Bob Schaal
September 21, 2021

Tammy was our sales person and was very accomodating and pleasant. Larry was our finance guy and was very helpful and informative especially regarding purchase of extended warranty. All in all was great exp More

by kimeann4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry , Tammy Wiseman
September 18, 2021

I just got monopoly game card , it was 3 house matching for 5,000 cash, Mathews Ford of Newark, OH . So I called the number on the card and got a lady that said to report to the dealer to claim my price, b More

by cha2ny10
Recommend Dealer
No
Employees Worked With
none
September 18, 2021

Salesman,Chris was very helpfulWay too much time to Salesman,Chris was very helpful Way too much time to complete process.Everything else was ok More

by Ptdist@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Snedeker, Bob Schaal
September 16, 2021

They listened to what we wanted and worked with us to get us close to our goal. More

by Boulder
Recommend Dealer
Yes
Employees Worked With
Mike Estep, Bob Schaal
September 15, 2021

Excellent sales process. Rick Pipes, our salesperson treated us like family. The financial closing process was fast and accurate. More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Pipes, Bob Schaal
Sep 15, 2021 -

Randy responded

This is the second vehicle I have purchased in the past year. The dealership has been very good to work with and I love the "no pressure" salesmanship.

September 13, 2021

Justin Gibson is wonderful. He has great customer service skills. He knew exactly what we were looking for. More

by Cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gibson, Rhonda Stare
September 11, 2021

The sales people were great to work with; they provided timely updates on our ordered truck - answered all our questions throughout the process. Very welcoming environment. More

by K_REDBALL92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gibson, Rick Pipes, Bob Schaal
September 08, 2021

I have been dealing with Mathews Ford in Newark for over 20 years. Mike Estep had always been my salesman and has always taken excellent care of me always meeting my needs when it came time to get a new car More

by SONJAKEENE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Estep
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