Mathews Ford Newark

Awful customer service. Rude sales associates and finance employee. We were not thanked for our purchase. Tried to give us the vehicle with the gas on E, car was dirty, wind shield wiper fluid was empty. The employee. We were not thanked for our purchase. Tried to give us the vehicle with the gas on E, car was dirty, wind shield wiper fluid was empty. The car had been loaned out earlier in the week to someone else getting their vehicle serviced. We were told it would be back Thursday morning and it did not arrive until 4pm. We took the day off to purchase the vehicle because the hours are not accommodating to people who work and we wasted a day off. Would not recommend this dealership to anyone. More

My sales rep he does a great job goes up and beyond to get you the best deal.he has sold me several vehicles and always does a great job hope he stays at dealership forever get you the best deal.he has sold me several vehicles and always does a great job hope he stays at dealership forever More

I will never buy another vehicle from them again. I bought a used truck and a week later it broke down. I asked for a discount on repair and was told no. bought a used truck and a week later it broke down. I asked for a discount on repair and was told no. More

It is apparent that everyone in this dealership strives for excellence! They take care of every detail. Great deal , They treat you like you are family. No wonder they have so much repeat business! for excellence! They take care of every detail. Great deal , They treat you like you are family. No wonder they have so much repeat business! More

Great service, first car purchase for myself and it was overall a really good experience!! Came in just for a test drive and ended up leaving with an excellent car and excellent experience!! overall a really good experience!! Came in just for a test drive and ended up leaving with an excellent car and excellent experience!! More

The staff were very friendly and efficient in helping me when I arrived. They were very professional in their approach and had me in and out in just a couple hours. when I arrived. They were very professional in their approach and had me in and out in just a couple hours. More

I would like to thanks the sales department once again for an amazing experience. Buying a car from Mathews is fast and easy. Everyone has gone above and beyond to make sure that my wife and I were compl for an amazing experience. Buying a car from Mathews is fast and easy. Everyone has gone above and beyond to make sure that my wife and I were completely satisfied with our new Ford Edge! We will definitely buy from Mathews in the future. More

Korey was great from start to finish. I would highly recommend him to anyone. The process was quick as well. Completing the application online helped move things along faster. recommend him to anyone. The process was quick as well. Completing the application online helped move things along faster. More

Very disappointed. After buying a 2019 fusion I found a tire issue day 1. 2 wks not resolved. Extremely bad wear verified with two trips to quick lane. Was not noticeable until 70 mpg. Price discussed f tire issue day 1. 2 wks not resolved. Extremely bad wear verified with two trips to quick lane. Was not noticeable until 70 mpg. Price discussed for 72 months and was then changed to 75 months and was not conveyed and was in financing and contract piece when noticed and not discussed prior to that. Still waiting for tire correction and that combined with essentially 3 additional months at $310 I ended up paying $930 more t seehan I thought. More

Justin helped me find the exact vehicle I was looking for! Salesman and dealership were very easy to deal with and helpful throughout the entire process. for! Salesman and dealership were very easy to deal with and helpful throughout the entire process. More