Mathews Ford Marion Inc.

They got my 2016 Focus RS in for an engine mount repair and had my car back to me in a week! Great with keeping me informed on what’s going on with delays on parts coming in due to Covid-19. Very satisfied and had my car back to me in a week! Great with keeping me informed on what’s going on with delays on parts coming in due to Covid-19. Very satisfied with the service More

They have a great Service Manager and Service staff. Like Jeremy, Josh, Matt they are Great. Jeremy is the one that takes care of my issues. Sales staff is easy to with. Kelsie Fissell was my salesperson. Ta Jeremy, Josh, Matt they are Great. Jeremy is the one that takes care of my issues. Sales staff is easy to with. Kelsie Fissell was my salesperson. Talk about low stress and she found what I was looking for. I am disabled veteran and the low stress is great. I have been known to simply stand up leave. Talk about being dumfounded. I did not have any thought about that here. She got me the truck I wanted and I wouldn't trade it for anything. Great dealership, amazing people to work with. For me it was a win, win as sure as it will be with you. More

Service employees were congenial and helpful.took the time to explain what was done and what is needed to be done in the future.waiting room was clean and comfortable time to explain what was done and what is needed to be done in the future.waiting room was clean and comfortable More

The clutch went bad in my 2014 Ford Focus. This is a known problem with this car, yet I still have to pay for it. known problem with this car, yet I still have to pay for it. More

Ryan is always very helpful! The service team is great. They always get me in and out quickly. Super nice staff throughout all of Mathews Ford! They always get me in and out quickly. Super nice staff throughout all of Mathews Ford! More

Jeremy always treats us as if we were the most important people in the world. He always gives us a complete understandable presentation of our car issue. And then— he solves it. What more could you ask for people in the world. He always gives us a complete understandable presentation of our car issue. And then— he solves it. What more could you ask for More

Multi-point Inspection! My visit was scheduled and completed in a timely manner. My F-150 was given an oil change and a multi-point inspection to keep us safe while traveling My visit was scheduled and completed in a timely manner. My F-150 was given an oil change and a multi-point inspection to keep us safe while traveling this summer. During the maintenance check-up I was also given an opportunity to discuss purchase of new vehicle. More

Service department was honest, Friendly, even had a pleasant sense of humor on the phone. Their work was done in a timely manor even amid problems with their equipment. I would gladly return pleasant sense of humor on the phone. Their work was done in a timely manor even amid problems with their equipment. I would gladly return More

It is a great dealership. We have delt with them for quite awhile. It is a family owned business. You can ask the service staff any question and you not only get an answer, but a visual explanation. Fe quite awhile. It is a family owned business. You can ask the service staff any question and you not only get an answer, but a visual explanation. Feel comfortable when putting my vehicle in their hands. More

I have dealt with this dealership since 2000 and never had a bad experience. Jeremy and Kelsi are awesome. Everyone keeps me updated while waiting on my vehicle to be serviced. had a bad experience. Jeremy and Kelsi are awesome. Everyone keeps me updated while waiting on my vehicle to be serviced. More