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Mathews Ford Marion Inc.

Marion, OH

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rated
401 Reviews
When you have decided it is a good time to transform your daily drives by upgrading your current vehicle, Mathews Auto Group removes all of the usual stresses involved in the process to make your car-buying experience better than you ever thought possible. Every single member of our approachable, knowledgeable sales team wholeheartedly believes in following the philosophy of providing professional automotive assistance without you feeling any sort of pressure and ensuring you select the model that matches your lifestyle and budget perfectly. This is just one of the many reasons why prospective buyers from around the Central Ohio area consistently choose Mathews Auto Group for their automobile needs.
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1155 Delaware Ave

Marion, OH

43302

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Showing 401 reviews

July 14, 2021

Great work done in a timely manner I've dealt with this location several times even know I was not ecstatic with the outcomes every time overall they take care of their customers and make sure my work truc More

by Rjenschrjensch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeramey in service
July 13, 2021

Satisfied with Service for the work they had to do Tremendous job I only have Ford service both my vehicles were there as far as I am concerned the best in town More

by richards.richards12richards.richards12@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2021

Friendly customer service, prompt repair and excellent work. There is a twenty five word minimum so I am continuing to type until I reach 25 More

by graham.chris051510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop
July 12, 2021

The guys in the service department are always rock solid! They treat me with respect and are very professional with my F-150 pickup truck. More

by retire1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with the service department, Josh.
July 11, 2021

I was searching for a good option to replace my current Ford. Mark Warner contacted me on line and nwe discussed what I needed. Mark invited me to visit Mathews Ford Marion to see if he could help me. We d More

by g.blaesing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Warner; Excellent
July 07, 2021

I feel that Jeremy and the Service department did excellent work and we’re very gracious and professional in all aspects I’ve been Getting service here for many years because of this . And I will con More

by Bobby. G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy service manager excellent person other
July 07, 2021

Said my 2nd key could not be programmed so really did nothing for me in the long run. Good news I didn't get charged for that nothing. Didn't wait to awfully long for that nothing More

by Jalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was not sales dept was service dept
Jul 09, 2021 -

Jalee responded

In 1992 I purchased my very 1st brand new car from Mathews. They helped me find insurance and go thru the loan process. I was 20 then. Loved that car. Now I met with a sales person a couple months ago but chose to buy my Ford elsewhere this time. However, when I asked questions and needed help figuring things out with this new vehicle, Mathews was willing, friendly and at least tried to help and it didn't cost me a dime. Unfortunately they were not able to program the spare key I found in the car.

July 06, 2021

I have been a customer for many years as they have always treated me with respect and courtesy. They take very good care of my car and explain things being done. More

by cehilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees of Service Dept
July 06, 2021

Jeremy, Josh and the team are always super helpful, pleasant, and courteous. We werent even sure what was wrong with my car, and the shop was busy, but they fit me in fairly quickly. More

by CHERYLANN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 05, 2021

I really appreciate the people at the service desk. I made an appointment with what I thought was the Mathew Ford location and I was mistaken. But they made room for me anyway and changed my oil and rota More

by jharp14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember any names