Mathews Ford Marion Inc.

I was happy to get oil changed and tires rotated as quickly as I did. I did not have a long wait during this pandemic problem. Everyone was considerate of my needs to use WiFi while waiting. Josh let m quickly as I did. I did not have a long wait during this pandemic problem. Everyone was considerate of my needs to use WiFi while waiting. Josh let me know himself if it all went well. I feel valued. More

I was very happy with the way I was treated. I have taken my car there before and I prefer them to others. I life in Columbus but will go there for any repairs. Thank you for the best service my car there before and I prefer them to others. I life in Columbus but will go there for any repairs. Thank you for the best service More

Every time I need service, the people there are absolutely cooperative and genuinely concerned that my problems are solved. The mechanics are thorough in their inspections of my vehicle. absolutely cooperative and genuinely concerned that my problems are solved. The mechanics are thorough in their inspections of my vehicle. More

The Service Area (and Rick from sales) are the absolute best. My car has always been in and out with no ridiculous wait time. Brandon and Austin seem to be the two that are written on the paper the most an best. My car has always been in and out with no ridiculous wait time. Brandon and Austin seem to be the two that are written on the paper the most and I have never experienced an problems. They keep me informed and when if anything other than an oil chance needs to be done, they explain what it is, the importance of it, and the price. More

My service appointment was scheduled for 10 am which I was there at 10. The vehicle didn't move from the service desk until 11 am when it was finally taken to the service bay. Usually I don't have to wai was there at 10. The vehicle didn't move from the service desk until 11 am when it was finally taken to the service bay. Usually I don't have to wait that long. More

All phone interaction was very professional and helpful. Was disappointed when I picked up truck and there was boot prints all over driver's side. Wish they would of covered the fabric floor mat Was disappointed when I picked up truck and there was boot prints all over driver's side. Wish they would of covered the fabric floor mat More

Great service department and always gets me in when I need need any service done on any of my vehicles. All I do is give Jeremy a call and he gets me in within a couple of days. I would highly recommend need need any service done on any of my vehicles. All I do is give Jeremy a call and he gets me in within a couple of days. I would highly recommend them for any service needs on any vehicle More

They a truthful. Meaning they tell you what and when repairs will be done. Charge a reasonable cost per hour Friendly. Knowledgeable. And words to that effect. That should take care of the 25 word m repairs will be done. Charge a reasonable cost per hour Friendly. Knowledgeable. And words to that effect. That should take care of the 25 word minimum More

Very helpful and friendly staff. They went outside the lot to find me exactly what I wanted and made the suv available for me to see within an hour. lot to find me exactly what I wanted and made the suv available for me to see within an hour. More

Mathews’ service was very fast and, as usual, very good. One of the reasons I keep coming back. I’ve dealt with Mathews since 1979. One of the reasons I keep coming back. I’ve dealt with Mathews since 1979. More