Mathews Ford Marion Inc.

Outstanding dealership from top to bottom. Sales department very knowledgeable and honest. Service department very professional. Will definitely bring my business back to Mathews Ford! department very knowledgeable and honest. Service department very professional. Will definitely bring my business back to Mathews Ford! More

Glad to receive a free oil change good for traffic but not sales 500 hundred over factory invoice top dollar for trade and extended terms r better not sales 500 hundred over factory invoice top dollar for trade and extended terms r better More

Ryan was a fantastic person to work for throughout the process. He made it easy to understand and was always timely in the manner. Thanks Ryan! process. He made it easy to understand and was always timely in the manner. Thanks Ryan! More

The dealership was nice and the staff was very helpful and pleasant. My only complaint is that masks were not worn by most people in the dealership including staff and customers. and pleasant. My only complaint is that masks were not worn by most people in the dealership including staff and customers. More

I'm pleased with the salesman Kevin Clement. Have always been treated with respect an prompt service. Was given a rental when needed. No hassles been treated with respect an prompt service. Was given a rental when needed. No hassles More

I don't feel I have to elaborate further that I had friendly, quick thorough routine maintenance done. You don't need 25 words for this. friendly, quick thorough routine maintenance done. You don't need 25 words for this. More

Josh @ service was willing to schedule service for safety recall (20B41) on my 2020 F-350 diesel with 1,300 that's correct one thousand three hundred miles. My truck is seven (7) weeks in my possession. I a recall (20B41) on my 2020 F-350 diesel with 1,300 that's correct one thousand three hundred miles. My truck is seven (7) weeks in my possession. I asked about my "rusting lug nuts". I was informed that he would have to "look" at the them, take pictures and ask about possibly warranty thru Ford. I asked about any additional out standing service bulletins, and was told none existed. I contacted another Ford dealer about preforming safety recall work and was told no problem, I asked about any outstanding service bulletins and was told that four (4) existed all "simple" software updates. I asked about rusting lug nuts, after e-mailing pictures of each wheel, I was called back less then two hours and said the lug nuts would be replaced as well. It pains me to say that after purchasing my last four vehicles from Kevin. Mathews Ford has lost me as a customer due to how Josh in service treated me. More

I have bought both my cars from Ford. I have had them serviced at Ford. The severice department employees are always friendly and greet me by my name even if they are not the one who waits on me at firs serviced at Ford. The severice department employees are always friendly and greet me by my name even if they are not the one who waits on me at first. More

Juan is an amazing salesman! He always finds a vehicle that will last me a long time within my budget. Will definitely recommend him to my friends and family! that will last me a long time within my budget. Will definitely recommend him to my friends and family! More

We pay $489 a month for this car and already are having problems with it. When i back up, it makes a grinding noise and the mechanic says it's NORMAL. That's NOT NORMAL!!! We can't afford to lose this car. problems with it. When i back up, it makes a grinding noise and the mechanic says it's NORMAL. That's NOT NORMAL!!! We can't afford to lose this car. We just bought it. I have to go back AGAIN, to get the knobs fixed for the automatic windows. I have tried to call Kelsie to get this issue addressed and wecan never get ahold of her.. I am NOT HAPPY WITH THE GRINDING NOISE. It needs to be addressed ASAP!!!...Your mechanic won't address it. But, he can get the other issues??? This car is brand New and should NOT have any issues; whatsoever!!! PLEASE help!!! He is friendly, but won't listen to us, in regards to the grinding noise; when we back up. We refuse to pay for y'alls mistake... More