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Mataga GMC Cadillac

Stockton, CA

Overview
Reviews
Vehicles
4.8
235 Reviews
Call Dealership (866) 857-3402

3261 Auto Center Cir

Stockton, CA

95212

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Showing 235 reviews

September 19, 2022

Did more work than was told to do, and charged way too much! They need to listen to the consumer more not suggest work that isn’t needed just to make money. More

by Raccoon60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mataga Reputation
Report | Print
Sep 21, 2022 -

Mataga GMC Cadillac responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Kindest Regards, Kathryn Mataga

September 09, 2022

Mataga is a fantastic dealership for buying or servicing your car. The staff is great! More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Sep 12, 2022 -

Mataga GMC Cadillac responded

Roy, thank you for this amazing review! I really appreciate your business. Kindest Regards, Kathryn Mataga

September 05, 2022

Lots of lack of organization at service department attendant on duty frustrated and overwhelmed 😒 period More

by Zeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service attendant
Report | Print
Sep 08, 2022 -

Mataga GMC Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Kindest Regards, Kathryn Mataga

September 03, 2022

Truly caring and helpful and knowledgeable if something is very unusual the dealership researches until solved More

by Dcevasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Sep 06, 2022 -

Mataga GMC Cadillac responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Kindest Regards, Kathryn Mataga

August 27, 2022

I have Cadillac Escalade oil change My appointment was 11:40 am . And my car ready 15:20 pm . All most 3 hour 30 min waiting to get my car . When I was check in service guy told me , ur car will ready in More

by Paul singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mataga Reputation
Report | Print
Aug 30, 2022 -

Mataga GMC Cadillac responded

Paul, thank you for sharing your experience with us. Here at Mataga Cadillac Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Kindest Regards, Kathryn Mataga

August 04, 2022

No more Chase! You Guys from now on. Thanks for everything. Will use again! Ok More

by Lip190
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ol…something
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Aug 05, 2022 -

Mataga GMC Cadillac responded

Thank you for this amazing review! We really appreciate your business. Kindest Regards, Kathryn Mataga

July 20, 2022

Service was good, communication could still improve with service department. Going over the inspection more so. I think it’s a shortage of workers still. More

by petra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Jul 22, 2022 -

Mataga GMC Cadillac responded

Thank you for this review! I really appreciate your business. Kindest Regards, Kathryn Mataga

July 07, 2022

Very happy with the outcome of this visit. It didn’t start well but the outcome was GREAT. I will be back for all my service needs.THANK YOU More

by Thel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Jul 09, 2022 -

Mataga GMC Cadillac responded

I do apologize for the initial difficulties you experienced, Thel. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss! Kindest Regards, Kathryn Mataga

June 27, 2022

Very good customer service and quick service. I have had no problems with this company More

by Venetta Hempstead-Ivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Jun 29, 2022 -

Mataga GMC Cadillac responded

Venetta, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Kindest Regards, Kathryn Mataga

June 25, 2022

I Use the service shop and I’m very pleased. Will come back in the future More

by kmtetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy, Mataga Reputation
Report | Print
Jun 27, 2022 -

Mataga GMC Cadillac responded

Thank you for this amazing review! I really appreciate your business. Kindest Regards, Kathryn Mataga

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