Mataga GMC Cadillac

Polite Very polite and welcoming..quick in and out service..my service rep was Woody, very friendly and helpful in every way.. I lost a bag, and he went out Very polite and welcoming..quick in and out service..my service rep was Woody, very friendly and helpful in every way.. I lost a bag, and he went out of his way to help me look for it..He answered all my questions and made me feel comfortable..Thank you Woody for an enjoyable experience!! More

Major oil leak Expensive but excellent caring service....Needed major work done to replace seals and gaskets causing oil leak on 2011 Cadillac DTS with only 10,091 m Expensive but excellent caring service....Needed major work done to replace seals and gaskets causing oil leak on 2011 Cadillac DTS with only 10,091 miles on it....Mataga service people took great, yet expensive, care of car.... More

Tire Repair Sure, I could have gone to “America’s Tire” and had my flat repaired for free; but I’m so committed to Mataga GMC that I’d rather pay, just to give th Sure, I could have gone to “America’s Tire” and had my flat repaired for free; but I’m so committed to Mataga GMC that I’d rather pay, just to give them the business . They’re the best dealership I’ve ever dealt with in my 72 years of life. More

Came in with start up problems (battery) Came in without an appointment. Ozzie took my car out back tested it and came back and confirmed my need for a battery. After my approval he had it in Came in without an appointment. Ozzie took my car out back tested it and came back and confirmed my need for a battery. After my approval he had it installed. Fast efficient service is what I appreciate! More

Maintenance service 2017 CTS Cadillac service Took it back 3 time to resolve issues With oil change. Finally issue was resolved. They put on another oil filter. 2017 CTS Cadillac service Took it back 3 time to resolve issues With oil change. Finally issue was resolved. They put on another oil filter. More

New car purchase -family atmosphere My wife and me came in on a Sunday afternoon. Tina Huckabee cheerfully greeted us upon our arrival. Test drove a Buick Enclave. We decided to purchase My wife and me came in on a Sunday afternoon. Tina Huckabee cheerfully greeted us upon our arrival. Test drove a Buick Enclave. We decided to purchase another Enclave. Tina located one at another dealership that met our specs. We signed all the papers. I went back Monday afternoon to pick up our 2019 Buick Enclave, all shiny, clean and ready to go home. Said goodbye to our Mataga purchased 2010 Enclave. We have purchased four vehicles here since 2009, and we are always treated like family. Thank you Tina Huckabee, Pam Cole and the Mataga team for a seamless, easy and friendly purchase! I highly recommend Mataga of Stockton for sales and great service! More

6O K service I have always been happy with this dealership’s work with recommended services over many years. The service representative aims. Myriam Flores was les I have always been happy with this dealership’s work with recommended services over many years. The service representative aims. Myriam Flores was less than explanatory in what I needed help with. After inquiring why I was there, she questioned my appointment time then when she finally found the appointment, rather than discuss what I might have needed, she basically “handed me a sheet if paper “ enumerating 30 k, 60 k & 90 k items that may need attention. There was no explanation, I had to ask another service representative for an explanation. I offered the mileage I recorded, she looked at me and said “ I still have to check.” I then told her I didn’t know what I should “choose for service work” . I eventually said that in the past, I relied on the service recommendations to have my vehicle evaluated to make it “ safe “. In summary it was a difficult visit and frustrating. However, as always, I am pleased with what the service department ‘s finished work. Perhaps a more professional understanding from the perspective of the customer about what entails any level of service. As it turned out there were multiple problems & if I only chose those on the sheet she handed to me, I would likely have missed appropriate requests for a more thorough inspection for service. You may call me . In her defense, she was not rude, she kept her composure when she realized I was quite distressed. More

Great Service I found the car i wanted on there website. Contacted them, applied online, showed up, took the test drive, signed papers and took off. Painless, quick I found the car i wanted on there website. Contacted them, applied online, showed up, took the test drive, signed papers and took off. Painless, quick, and respectful. Tina H. is personable, and had great follow up. More

I love Mataga I have purchased three Cadillacs from Mataga. I keep going back because I like Cadillac and I always feel like I'm getting a great deal. Also, I'm c I have purchased three Cadillacs from Mataga. I keep going back because I like Cadillac and I always feel like I'm getting a great deal. Also, I'm confident that I will get the best treatment in Mataga's service department. More

My first GMC Truck -Canyon Very helpful professional. Also explanation of the car accessories was very detailed. The salesman I dealt with was very professional. i would recomme Very helpful professional. Also explanation of the car accessories was very detailed. The salesman I dealt with was very professional. i would recommend my friends to this dealership. More