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Mataga GMC Cadillac

Stockton, CA

4.8
235 Reviews

3261 Auto Center Cir

Stockton, CA

95212

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Showing 235 reviews

August 28, 2019

FANTASTIC, SMOOTH, SALESMAN Sam Mendosa was GREAT The best situation for buying car in our 60plus years of dealing with dealerships. Everyone very courteous and helpful with getting all of our goodi More

by Cab1934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mendosa, and Rosa Duran, Mataga Reputation
Aug 29, 2019 -

Mataga GMC Cadillac responded

Thanks for taking the time to leave us this awesome review! At Mataga Cadillac Buick GMC, we take guest feedback seriously and are proud to see that you drove away happy. If you have any questions about your purchase, please reach out to us. Thanks, again! Kindest Regards, Kathryn Mataga

August 25, 2019

Service Experience Got the service I was looking for at Mataga, that I never got at Mercedes Dealer! Great Service overall & Highly recommend! All our family c More

by VC7516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Aug 27, 2019 -

Mataga GMC Cadillac responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Kindest Regards, Kathryn Mataga

August 19, 2019

Very pleased with them. They always have great deals and wonderful service very nice people could be a little bit pricey but well worth the wait thanks guys can’t do it with More

by ya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayline,Michael and the workers, Mataga Reputation
Aug 20, 2019 -

Mataga GMC Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Kindest Regards, Kathryn Mataga

August 15, 2019

Service Very disappointed shuttle service and has make an advance appointment. I requested a ride to get back to work and waited 1 hour half before the shutt More

by Whatsup@888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Aug 21, 2019 -

Mataga GMC Cadillac responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mataga Cadillac Buick GMC. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Kindest Regards, Kathryn Mataga

August 07, 2019

Mechanical issues while on a road trip While on a long road trip we experienced mechanical issues with our GMC. We went into this dealership with no appointment. The service advisor was a More

by EJ139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody, Mataga Reputation
Aug 08, 2019 -

Mataga GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Kindest Regards, Kathryn Mataga

July 25, 2019

Warranty repair Brought my Acadia in for repair, was told it would be ready in a few weeks (expected) and instead got a call back 2 days later saying it was ready. Se More

by Eric.Hernandez.21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody, Mataga Reputation
Jul 30, 2019 -

Mataga GMC Cadillac responded

Eric, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Kindest Regards, Kathryn Mataga

July 01, 2019

Service Department/Great Service Ozzy was my advisor. He was great! He has helped us in the past and goes beyond to assist you. Will definitely come back and ask for Ozzy! More

by gely209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Jul 23, 2019 -

Mataga GMC Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Ozzy was able to provide an efficient and overall positive experience. Kindest Regards, Kathryn Mataga

June 23, 2019

Service We were greeted in a friendly fashion. We were offered water or coffee and complimentary snacks. The waiting room was clean and comfortable. The servi More

by Gary in Stockton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Jul 23, 2019 -

Mataga GMC Cadillac responded

Thank you so much for your review! Happy customers are our goal and our mission at Mataga Buick GMC Cadillac, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Kindest Regards, Kathryn Mataga

May 27, 2019

Car purchase Very friendly and knowledgeable. Not pushy. Easy to work with. Lots of options to choose from. Clean dealership. Answered all questions. Willing to wo More

by Tracee.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris carter, Rosa Duran
Jul 23, 2019 -

Mataga GMC Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Kindest Regards, Kathryn Mataga

May 23, 2019

Oil change Job was done very badly including damaging the tire sensor. Oil still leaking no comment.. very very disappointed. Lousy job not very happy right no More

by Davis, paulette629
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mataga Reputation
Jun 03, 2019 -

Mataga GMC Cadillac responded

It’s concerning to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Kindest Regards, Kathryn Mataga

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