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Mataga GMC Cadillac

Stockton, CA

4.8
235 Reviews

3261 Auto Center Cir

Stockton, CA

95212

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Showing 235 reviews

August 02, 2020

Exorbitant service prices considering the scope of work performed and additional recommended service was added without notification or an opportunity to have it the work done. A return visit is highly unl More

by Twest137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fransisco Gonzalez
Aug 06, 2020 -

Mataga GMC Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Kindest Regards, Kathryn Mataga

July 14, 2020

Great service! They are very on time. They took my car as soon as I checked in. After an hour and a half my car was done. They are friendly and courteous! More

by TryTONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember their names., Mataga Reputation
Jul 16, 2020 -

Mataga GMC Cadillac responded

Tony, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mataga Cadillac Buick GMC's Service Department. Kindest Regards, Kathryn Mataga

July 09, 2020

Professional and fast.Took Cad in for bi-annually Professional and fast. Took Cad in for bi-annually service. Service writer was very friendly and professional. Service was fast and writer text the More

by TommieCad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Jul 10, 2020 -

Mataga GMC Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Kindest Regards, Kathryn Mataga

June 24, 2020

Mataga is very good company. I wish that when appointments are made for my vehicle that appointment time is met. Note: Appointment time 8:40 was not serviced until 5:00. More

by rrivera000@comcast.net
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Jun 25, 2020 -

Mataga GMC Cadillac responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Kindest Regards, Kathryn Mataga

April 24, 2020

The service department did a great job Ozzy was able to order the part i needed and get my vehicle in there and get it taken care of. Thanks for everything Ozzy More

by Jr G
Recommend Dealer
Yes
Employees Worked With
Ozzy, Mataga Reputation
Apr 28, 2020 -

Mataga GMC Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Kindest Regards, Kathryn Mataga

April 01, 2020

Great job by all From the reception to getting my car fixed they were awesome !! Love the quality of work and professional they all have my experience with Mataga of More

by Kaitlea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only worked with one person forgot name Ortiz , Mataga Reputation
Apr 08, 2020 -

Mataga GMC Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Kindest Regards, Kathryn Mataga

March 28, 2020

The service was fast. And the waiting room was nice and clean. And the service was excellent. And everybody was very friendly and helpful. I will bring my car back. More

by Moorelin
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Apr 08, 2020 -

Mataga GMC Cadillac responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Kindest Regards, Kathryn Mataga

March 08, 2020

I went to have my radio screen checked because it went blink . I wish I had the first person that seen my car on Saturday because seemed my issue More

by Biglulu3
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Mar 09, 2020 -

Mataga GMC Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Mataga Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kindest Regards, Kathryn Mataga

March 08, 2020

The dearler was very professional and knowledgeable about my Cadillac. It’s nothing like bringing your car here to be serviced ,the right way. Hats off to CADILLAC DEALERSHIPS More

by Hill
Recommend Dealer
Yes
Employees Worked With
Hispanic man with beard wonderful guy, Mataga Reputation
Mar 08, 2020 -

Mataga GMC Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Kindest Regards, Kathryn Mataga

February 29, 2020

This trip the service dept was so helpful. I drove from Paso Robles to get my oil changed but had to be at my daughter house to get my oxygen order and they got me in, got it done and I was on my way in re More

by Linda Allen
Recommend Dealer
Yes
Employees Worked With
Service people.
Mar 01, 2020 -

Mataga GMC Cadillac responded

Thank you for the positive review, Linda and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Kindest Regards, Kathryn Mataga

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