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Mataga GMC Cadillac

Stockton, CA

4.8
235 Reviews

3261 Auto Center Cir

Stockton, CA

95212

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Showing 235 reviews

December 26, 2021

They always greet me in a very friendly manner and perform work on time and correctly More

by Joe sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees I spoke with were GREAT , Mataga Reputation
Dec 28, 2021 -

Mataga GMC Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Kindest Regards, Kathryn Mataga

December 18, 2021

The folks at Mataga have always been quite attentive and understanding when I’ve brought my car in. The service is excellent and thorough, and they leave the car extremely clean. More

by ttofani56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy, Mataga Reputation
Dec 20, 2021 -

Mataga GMC Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Kindest Regards, Kathryn Mataga

December 13, 2021

Great service and inspection of car that revealed potential problems that can be easily addressed now. More

by marnaiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Dec 15, 2021 -

Mataga GMC Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Kindest Regards, Kathryn Mataga

December 09, 2021

Great service and friendly staff. Everyone went above and beyond my expectations. My car look brand new when I picked up. Thanks for doing such a great job !!! More

by Pazdel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Dec 10, 2021 -

Mataga GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kindest Regards, Kathryn Mataga

December 07, 2021

Ozzy was very helpful & courteous. He updated me thru the day regarding the recall being service on my vehicle. More

by Lourdes Aguilera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy
Dec 08, 2021 -

Mataga GMC Cadillac responded

Thank you for leaving us this great review, Lourdes Aguilera! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Kindest Regards, Kathryn Mataga

December 07, 2021

The site is clean & comfortable. The staff is accountable and knowledgeable. Each person tries to meet each individual needs . Itzel, Valentin, Oscar and customer personnel Five Star***** More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Itzel, Valentin, Oscar, Mataga Reputation
Dec 09, 2021 -

Mataga GMC Cadillac responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Kindest Regards, Kathryn Mataga

December 03, 2021

Outstanding caring service department, Ozzy service manager has unsurpassable expertise and is an enormous asset to the dealership More

by stkn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie, Mataga Reputation
Dec 06, 2021 -

Mataga GMC Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Kindest Regards, Kathryn Mataga

December 03, 2021

Great Customer service from check in to check out! Waiting room and bathroom was very clean and had coffee. Service dept front desk and parts employees are very helpful, plus I got my car back sparkli More

by Manuel Noriega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OZZY, Sarah, Javier and Lois were the ones I interacted with and with very helpful, professional and curious. , Mataga Reputation
Dec 06, 2021 -

Mataga GMC Cadillac responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Kindest Regards, Kathryn Mataga

November 01, 2021

Good staff!!! Service dept and parts dept all ways are welcoming and take care all of my needs. Thanks More

by chadwicky320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy, Raquel , Sara , Mataga Reputation
Nov 03, 2021 -

Mataga GMC Cadillac responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Kindest Regards, Kathryn Mataga

October 15, 2021

Poor customer Service! I made an appointment for 2:20 pm, Sent my son to service my vehicle, he arrived 10 min before my appointment and was told it was going to be a 2 hrs wait! I called Mataga of Stockton More

by elizabethcisneros77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mataga Reputation
Oct 18, 2021 -

Mataga GMC Cadillac responded

We appreciate you letting us know about your experience. I am really sorry that the wait times right now are a little longer than our normal schedule, we are trying to work as efficiently as possible with a smaller staff. We hope you understand and continue to service your vehicle with us. It is to my understanding that my staff was able to get you a discount today and would be happy to offer that same discount at your next service. Kindest Regards, Kathryn Mataga

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