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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
768 Reviews
Call Service Center (315) 736-8356

768 Reviews of Mastrovito Hyundai - Service Center

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November 26, 2021

When I was buying the car I had a good experience. Gina the customer care manager is awesome and made sure that all my inquiries & questions were answered she also got me in on very short notice to get my More

by stephlo727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Altamura
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Nov 29, 2021 -

Mastrovito Hyundai responded

Thank you so much for taking the time to complete this review as well as for the recommendation to everyone!! It is our goal that every one of our customers is satisfied and receives the service that they deserve. We are happy to hear that you had a good experience. We sincerely appreciate your business and look forward to seeing you again in the future!! #makeyourmovetomastrovito

November 25, 2021

I would like to thank all the Service Advisors and the Service Manager for the Excellent Service and Friendly Personality. Thank You Anthony S. More

by asaccoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braelynn, Kristal, & John, Service Advisors...Excellent , David Swald
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Nov 29, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete this review! We are happy to hear that you received excellent and friendly service! We appreciate your business! #makeyourmovetomastrovito

November 23, 2021

Vehicle brought in for recall service work. I was able to schedule an appointment that was convenient to me and done in a reasonable timeframe. More

by DJACKSON1958.12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
Report | Print
Nov 23, 2021 -

Mastrovito Hyundai responded

Hello! Thank you for taking the time to complete this review! We are very happy to hear that your service appointment was convenient for you and that the work was completed in a reasonable timeframe. We appreciate your business and look forward to seeing you again in the future. #makeyourmovetomastrovito

November 04, 2021

They were professional and the place was clean . Took me right in for service. Thank you More

by CATLOVER1805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
Report | Print
Nov 04, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete this review! We are happy to hear that you were taken right in for service! That is very important to us. Thank you for your business. #makeyourmovetomastrovito!

October 30, 2021

Mastrovito Hyundai and Salesman Aldin made my car purchasing experience as easy as a trip to the store. Friendly, informative staff. Easy-going atmosphere! More

by eddie.ed911
Recommend Dealer
Yes
Employees Worked With
Aldin Mekic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2021 -

Mastrovito Hyundai responded

Thank you for taking the time to complete this review! We appreciate your business. We are glad to hear that you received friendly and informative service from Aldin and the team at Mastrovito Hyundai! We look forward to seeing you again in the future. #makeyourmovetomastrovito!!

October 29, 2021

In addition, I would like to thank Service Advisors, Kristal Sherman, Braelynn Merrell, and John Kiley. They were very helpful. Many thanks. More

by asaccoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
Report | Print
Oct 30, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete this review! We are glad that you received helpful service in the service department. We appreciate your business and look forward to seeing you in the future. #makeyourmovetomastrovito!

October 05, 2021

NICEST PEOPLE I HAVE EVER DONE BUSINESS WITH ESPECIALLY THE OWNER....HE GOES OUT OF HIS WAY TO ENSURE ALL CUSTOMERS ARE HAPPY BEFORE THEY LEAVE. More

by srowlands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swald
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Oct 06, 2021 -

Mastrovito Hyundai responded

SROWLANDS~ Thank you for taking the time to complete this review!! We are happy to hear that the team at Mastrovito Hyundai are the nicest people you've ever done business with!! That is very important to us. We sincerely appreciate your business and are happy that you are a part of our dealership family!! #makeyourmovetomastrovito!!!

September 07, 2021

Very good service made an appointment to get in within a week. Tech made sure my car stayed clean and not get greasy.Will definitely recommend. More

by MLHH155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
Report | Print
Sep 08, 2021 -

Mastrovito Hyundai responded

We would like to personally thank you for your patronage and look forward to providing you with excellent Hyundai service. We like to take notice of those customer that take the time to complete the surveys. This helps our business grow. As a family owned/operated business we want to take every opportunity to make it show. Thanks for #makingyourmovetomastrovito!

August 18, 2021

Very friendly and efficient staff. Service was done in a very timely manner. They performed an update of the system that I wasn't aware of. More

by MRVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Scavo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Licari, David Swald
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Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

August 13, 2021

I had a flat tire and called before the service dept. was open. I was surprised to have the new owner Frank answer my call. He was very helpful and reassuring. He also gave the service team a heads up about More

by STEPHANIE.JENNINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin B.
Report | Print
Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are happy to hear that your unexpected issues was handled swiftly and with ease! That is very important to us. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

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