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836 Reviews of Mastrovito Hyundai - Service Center
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Verified Customer
October 11, 2022
Made an appointment to have my new car winterized. Coming from a distance and the service would take 4 to 5 hours. My salesman provided me with a loaner car so that I didn't have to sit in the waiting Coming from a distance and the service would take 4 to 5 hours. My salesman provided me with a loaner car so that I didn't have to sit in the waiting room the whole time. More
by joneil67
Employees Worked With
Hai Le
October 01, 2022
Was happy with your service department up until I was finished with oil consumption protocol. Supposedly qualified and paperwork sent in. Haven't heard from anyone since. I've made 3 phone calls to see i finished with oil consumption protocol. Supposedly qualified and paperwork sent in. Haven't heard from anyone since. I've made 3 phone calls to see if it's been approved yet. I thought I was the customer and you'd be keeping me informed. Don't feel valued as a customer. I'm going to replace my 2012 Toyota Highlander. Waiting to see if Hyundai is going to replace my motor. Even if they do I'm not sure I'll be purchasing my new $50000+/- vehicle from you. More
by JOEL14ROTARY
Employees Worked With
Hai Le
September 26, 2022
competent workers. Friendly people.didn't mind waiting comfortable setting, clean bathroom. nice tea set up. work hard to satisfy customers. Service people very underst Friendly people.didn't mind waiting comfortable setting, clean bathroom. nice tea set up. work hard to satisfy customers. Service people very understanding. More
by hunter13309214
September 15, 2022
The service is always great and they won't hesitate to make things right if you feel like the experience wasn't a good one. 100% recommend make things right if you feel like the experience wasn't a good one. 100% recommend More
by hartstephen67
Employees Worked With
September 10, 2022
It’s been over 2 months since I requested to have my wheel/tire fixed under warranty - called them few days ago and the girl said they don’t have it and she cannot tell me any other update. No estimated wheel/tire fixed under warranty - called them few days ago and the girl said they don’t have it and she cannot tell me any other update. No estimated date. Nothing. Not what I would have expected from Hyundai dealership. Update: Update: Gina and Lee from Mastrovito Hyundai reached out and helped me fix the pending issue in a very timely manner. For that, I’m thankful to both of them. Shows their commitment to the customers. If it’s not done right the first time, to address the issue and get it done right the next time More
by MBS
Employees Worked With
Unknown
September 02, 2022
i first went to this dealership when it was carbone hyundai and thought the quality of service would suffer when it became mastovito hyundai. i was very happy to see that the service here now is bette hyundai and thought the quality of service would suffer when it became mastovito hyundai. i was very happy to see that the service here now is better than ever. it's hard if not impossible to find a car dealer that you trust and can depend on!! my experience here is terrific with not only the sales personal but the service as well!! thank you so much for the kind attention all your people have shown me!! i have bought all my hyundais here save one. sincerely, glenn i.marsala jr. More
by Glennmarsala
August 31, 2022
xxxxing crooks just like every other car dealership. xxxxxxxxxxx knew I was the second owner still had me do a bunch of work that cost me a ton of money when I could’ve brought it to my local shop and h xxxxxxxxxxx knew I was the second owner still had me do a bunch of work that cost me a ton of money when I could’ve brought it to my local shop and had it done cheaper. Warranty is supposed to be good for 130,000 miles but since I’m the second owner they told me it was only good till 80,000. The whole time they knew this and still had me get the work done. More
by ADAMAUSTINBOMB
