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845 Reviews of Mastrovito Hyundai - Service Center
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October 29, 2022
Worst experience with a service department I've ever had. I brought it in for some issues I was having and it ended up needing a new engine. The assistant who was assigned to it never called for updates when I brought it in for some issues I was having and it ended up needing a new engine. The assistant who was assigned to it never called for updates when she said she would and to get anything moved forward in the process I had to call and inquire about the next steps. At one point I was told the new engine had been received and my car would be going in for work soon. Two months later I called and I was told the engine still hadn't even been ordered. Then kept getting the runaround about what happened and why my car hadn't been serviced yet. It took almost five months before I got my car back. Overall terrible service and communication and would never return or recommend. More
by Melissa
Verified CustomerEmployees Worked With
Braelynn
October 29, 2022
The whole visit was awesom and great from beginning till the end advisor was great the end advisor was great More
by ALAASALLAM55
Employees Worked With
Other Employees :
Dominic Altamura, ALLEN ISLAMAGIC
October 26, 2022
Very pleasant and well informed staff. Answered all my questions, Service time was meet. Luke took me out to my car . excellent experience for my first time there. Answered all my questions, Service time was meet. Luke took me out to my car . excellent experience for my first time there. More
by DAPEPE52
October 18, 2022
Tony Licari took great care of me. Very patient explaining everything to me. Mike from finance also was very good at explaining & going through everything. I will definitely be coming Very patient explaining everything to me. Mike from finance also was very good at explaining & going through everything. I will definitely be coming back & also telling friends what a great experience it was. I also like how relaxed the atmosphere is. More
by dagmaster01
Employees Worked With
October 18, 2022
Friendly,fast,professional,accommodating and ready to answer any questions that you may have to have a satisfactory remedy. answer any questions that you may have to have a satisfactory remedy. More
by jrstick
October 18, 2022
very friendly and not pushy. they were every helpful and in formatted on every thing that day they were every helpful and in formatted on every thing that day More
by SFIDLERROSE
Employees Worked With
