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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
829 Reviews

829 Reviews of Mastrovito Hyundai - Service Center

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October 18, 2022

Friendly,fast,professional,accommodating and ready to answer any questions that you may have to have a satisfactory remedy. More

by jrstick
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dzejla Bungur
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

very friendly and not pushy. they were every helpful and in formatted on every thing that day More

by SFIDLERROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Mastrovito Hyundai responded

Thank you so much for your business. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

October 12, 2022

Everyone is helpful, explains clearly what is to be done and the timeframe during which it will be completed. There are no surprises! More

by cgaylord911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 18, 2022 -

Mastrovito Hyundai responded

Thank you so much for your business. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

October 12, 2022

Fast and friendly in providing scheduled maintenance. Clean waiting room and restroom. Maintenance completed when promised. More

by LHAUSCHILDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 18, 2022 -

Mastrovito Hyundai responded

Thank you so much for your business. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

October 11, 2022

Made an appointment to have my new car winterized. Coming from a distance and the service would take 4 to 5 hours. My salesman provided me with a loaner car so that I didn't have to sit in the waiting More

by joneil67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Le
Oct 18, 2022 -

Mastrovito Hyundai responded

Thank you so much for your business. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

October 01, 2022

Was happy with your service department up until I was finished with oil consumption protocol. Supposedly qualified and paperwork sent in. Haven't heard from anyone since. I've made 3 phone calls to see i More

by JOEL14ROTARY
Recommend Dealer
No
Employees Worked With
Hai Le
September 26, 2022

competent workers. Friendly people.didn't mind waiting comfortable setting, clean bathroom. nice tea set up. work hard to satisfy customers. Service people very underst More

by hunter13309214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Mastrovito-Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dzejla Bungur
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service and parts dept.
Sep 27, 2022 -

Mastrovito Hyundai responded

Thank you very much for speaking with me today. I will get back to you by the end of the day! Gina :)

September 22, 2022

Service staff is always friendly, respectful and polite. They are a joy to deal with. More

by EGALLIMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 23, 2022 -

Mastrovito Hyundai responded

We are happy to hear that you received friendly and respectful service at Mastrovito Hyundai! Thank you so much for your business. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

September 15, 2022

The service is always great and they won't hesitate to make things right if you feel like the experience wasn't a good one. 100% recommend More

by hartstephen67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Mastrovito Hyundai responded

Hello, my name is Gina and I am the Customer Care Manager at Mastrovito Hyundai. I tried to call you regarding this review. I'd love the opportunity to speak with you so we can make it right! My number is 315-736-8356. Thank you

Sep 20, 2022 -

Mastrovito Hyundai responded

Thank you so much! We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

September 14, 2022

Excellent service with pleasant and professional employees. They had my vehicle finished quickly and I was on my way. More

by MIEK91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Sep 17, 2022 -

Mastrovito Hyundai responded

Hello!! Thank you so much for your business. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

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