Mastria Volkswagen of Raynham
Raynham, MA
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Everyone there was very helpful including our main sales associate Josh. He even contacted me the day after I bought my car to make sure I didn't have any questions. I had totaled my car and was pretty desp associate Josh. He even contacted me the day after I bought my car to make sure I didn't have any questions. I had totaled my car and was pretty desperate for a new one but felt no pressure and was not taken advantage of which is something I can't say for the other dealerships I visited. I would definitely recommend this dealership to anyone looking for a new or used car. More
As a prior auto salesman I was thuroughly impressed with the professionalism and product knowledge of Josh, which seems very hard to find these days, and his sales manager. There was no pressure and they l the professionalism and product knowledge of Josh, which seems very hard to find these days, and his sales manager. There was no pressure and they let me drive anything in their extensive inventory I needed to arrive at my final decision. They didn't try to force any "extras" on me and when I arrived to pick up my car, it was impeccable and ready to go. I was pleased from beginning to end with my Metro Volkswagen experience. I HIGHLY recommend Metro Volkswagen. More
I bought a 2012 Jetta TDI with a manual transmission. I bought a 2012 Jetta TDI with a manual transmission. This is a great car and I was incredibly pleased with the price. Josh Amaral was friendly an I bought a 2012 Jetta TDI with a manual transmission. This is a great car and I was incredibly pleased with the price. Josh Amaral was friendly and eager to be helpful, answering all my questions. Once I decided to buy the car, the whole process was efficient and easy-going. More
Saw a new used Hyundai Sonata SE on auto trader from this dealer with leather, fog lights, dual exhaust (typical SE package) and 2700 miles. I called to confirm that they had the vehicle and confirmed price dealer with leather, fog lights, dual exhaust (typical SE package) and 2700 miles. I called to confirm that they had the vehicle and confirmed price. Next morning drove 85 miles (ONE WAY) to see the vehicle only to find out that it wasnt an SE but a GLS with appearance package, did not have leather and had 3400 miles! When the salesman (Roy, great guy) tried to work with me on the price the manager said they weren't budging a penny off of the asking price, even though they had falsely advertised it. I shook hands with Roy and told the pompous manager that they may want to rethink they're advertising technique before they start losing customers...his response, and I quote "...There's a Hyundai dealer down the street, why don't you go there." For anyone considering or on the fence about visiting these guys think again...if the manager is influencing his employees at all this place won't make it another year. If you do go stay away from the manager, it's apparent the guy couldn't give two pennies about a customer or their satisfaction. I wish I had those 3 hours and 170 miles of driving back that I wasted that day. More
My experience was very pleasant in every respect. Chris Menezes was very patient with me and stayed well past closing time in order to test drive different vehicles. There was no sales pressure and I was Menezes was very patient with me and stayed well past closing time in order to test drive different vehicles. There was no sales pressure and I was allowed to ask many questions and make my decision a well informed one. After choosing which car to purchase Mr. Hanna was very professional in explaining all of the necessary paperwork in order to close the deal. This is the second Volkswagen we have purchased at Metro VW. I would highly recommend this dealership and the great products they sell. More
The saleman was extremely knowledgable about the vehicle. He was also very friendly and made me and my family very comfortable throughout this stressful experience. At first we were not going to purchase a He was also very friendly and made me and my family very comfortable throughout this stressful experience. At first we were not going to purchase a new car. However, Mr. Steinberg was able to demonstrate the value in puchasing a new vehicle. He made us feel at ease. Most importantly he was able to make the experience of purchasing a new vehicle a pleasurable one. I feel my salesman was extremely professional in all aspects of our encounter with him. He demonstrated all of the features of the vehicle. He was able to secure the price that we felt comfortable with. Lastly, he went over and above in delivering the vehicle to us. Mr. Steinberg is an example of what a "car saleman" should be. He was friendly, knowledgable, and an individual that I was very happy to work with. I will certainly purchase my next vehicle from Mr. Steinberg and your dealership due to his concern and assistance in getting us the car he was able to show us that we wanted. Thank you for having a great dealership and excellent salespeople. More
I recently purchased a jetta se from metro Volkswagen. I had the best car buying experience that I ever had purchasing my Jetta Se. I highly recommend Marc Steinberg who is not only an excellent salesperson had the best car buying experience that I ever had purchasing my Jetta Se. I highly recommend Marc Steinberg who is not only an excellent salesperson, but very easy going and non pushy. I had gone to a few other dealerships and was turned off by the old school tactics. Marc was quite the opposite from the beginning, making sure I was happy at every aspect of the sale. If your buying a Volkswagen I recommend you ask for Marc. More
One of the best purchase experiences I've had in One of the best purchase experiences I've had in acquiring a new vehicle. Mike Rowe and Marc Steinberg were responsive and willing to negotiate a gre One of the best purchase experiences I've had in acquiring a new vehicle. Mike Rowe and Marc Steinberg were responsive and willing to negotiate a great deal to get me in my new 2012 Passat. Mike worked diligently to locate the promised vehicle and didn't try to push something I did not want to buy. Both are professional and fair, qualities that are not always easy to find at some dealerships. Marc Steinberg worked the contract details and made sure we were happy with the vehicle on delivery, demonstrated the superb features in the Passat SE. Marc is a pleasure to deal with, friendly and easy-going individual. He understands good customer service and will work to make you happy with your VW purchase. Before you look to buy a Volkswagen, check with Metro VW in Raynham, MA first.... J. Murphy More
Very satisfying purchase experience, from working with my salesman, Marc Steinberg,(a real pro), through the paperwork with Preston. I did my homework on this new car purchase via consumer reports, cars.com, salesman, Marc Steinberg,(a real pro), through the paperwork with Preston. I did my homework on this new car purchase via consumer reports, cars.com, car&driver, autotrader.com, etc. Got a great price and 0% from VW. Bought the Toureg TDI Executive. Awesome ride.Give these folks a shot. Brian Limberger More
I would like to comment on Michael Rowe. I have never I would like to comment on Michael Rowe. I have never come across a more personable and understanding dealer. As a woman, (not always easy) he treat I would like to comment on Michael Rowe. I have never come across a more personable and understanding dealer. As a woman, (not always easy) he treated me with the utmost respect and honesty. This dealership is worth the trip. I have been to every one in Rhode Island and none of them could shine their shoes...with the way they treat a customer!!!!!! More