Mastria Volkswagen of Raynham
Raynham, MA
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Excellent Dealer and Good service. Sale Rep. is friendly and Warm Greeting. Price is a little high but acceptable. I would come back and suggest friends to thi Dealer and Good service. Sale Rep. is friendly and Warm Greeting. Price is a little high but acceptable. I would come back and suggest friends to this dealer in the future. More
Great Customer Service Pedro was extremely helpful in my car search. He listened closely to what I was looking for, suggested a few models for me to test drive, and saw me Pedro was extremely helpful in my car search. He listened closely to what I was looking for, suggested a few models for me to test drive, and saw me through the entire process of trading in my Jetta and purchasing my CC. I know that I can call him with any questions or concerns. I appreciate his assistance and his friendliness in making what otherwise might be a chore into a painless process. More
Helpful and informative Easy time getting information about the car, all my questions were answered and no pushiness throughout the process! Very comfortable process buying a Easy time getting information about the car, all my questions were answered and no pushiness throughout the process! Very comfortable process buying a used car and getting enough information about it. More
Highly Recommend! Top Notch Service & Experience I wanted to take a minute, and give credit where credit is due. In a time, where buying a car can be a stressful, difficult, and painful experience; I wanted to take a minute, and give credit where credit is due. In a time, where buying a car can be a stressful, difficult, and painful experience; The Team of Chris (Salesperson), Mark (Finance Mgr), and Michael (General Sales Manager) at Matria Volkswagen in Raynham provided me with quite the opposite experience. These guys provided me with a First Rate Top Notch experience over the weekend, that has me overjoyed and totally changed the way I look at buying a car. I was in the market for a new-to-me used car, and it was recommended to me from a friend to go to Mastria Volkswagen. I was upside down on my prior vehicle loan, and I thought that getting into a newer reliable car was not going to be an easy process to say the least. This team of trustworthy, polite professionals determined and listened to my needs, and were able to get me into a pristine beautiful gently used car, that worked for me financially and suited my needs & lifestyle. Overall a very smooth painless experience with no tactics, games, or surprises throughout. I would and will continue to highly recommend the Team at Matria Volkswagen to my friends and family for any of the Auto buying needs. -Thanks guys!!! Brian P. 2016 Honda Accord More
Same Day Sale without the pushiness of usual car sales!!!! Amazing staff. Josh (our salesman) was knowledgeable, patient, and efficient with our Tiguan sale. Mark (the finance guy) was super helpful and also Amazing staff. Josh (our salesman) was knowledgeable, patient, and efficient with our Tiguan sale. Mark (the finance guy) was super helpful and also extremely efficient in pushing our sale through the same day. I'd recommend this dealership to anyone in a heartbeat. Great job!!!! More
Service manager was rude. Had been going there but when push came to shove, the service manager said to me that I wasn't a good customer because I only came in for oil changes Had been going there but when push came to shove, the service manager said to me that I wasn't a good customer because I only came in for oil changes. I am no longer going there. The service manager seems to be only interested in the customer spending as much money as possible. Never been treated so badly. They were not on my side and did not have my back on a warranty issue that had been exacerbated by VW. More
Worst Experience ever. I’ve had a worst experience of my whole entire life with Mastria Dealership, terrible service Very high price... They definitely don’t care about sell I’ve had a worst experience of my whole entire life with Mastria Dealership, terrible service Very high price... They definitely don’t care about selling a car More
2017 VW GTI: Peter Levesque - AWESOME SALESMAN 10/23/2017 Hello Everyone ! It’s time to write a review on my latest car buying venture. I'm still going strong and steady. Since 2011, I have b 10/23/2017 Hello Everyone ! It’s time to write a review on my latest car buying venture. I'm still going strong and steady. Since 2011, I have bought a brand new car EVERY YEAR, and then some ! Now, on with my review . I just purchased a brand new 2017 Volkswagen GTI from Mastria Volkswagen, located in Raynham , Massachusetts . My Salesman was Peter Levesque. Peter Levesque is a wonderful Salesman. I initially met with Peter, in June of 2015. I test drove the all new for 2015 VW GTI. Peter was very accommodating. He let me drive the 2.0 Turbo GTI with the DSG, as well as, a 6 speed manual transmission. I took to Peter and his warm and honest personality immediately . Unfortunately, it wasn't the right time for me to get into a new car. However , I did promise Peter I would be back to purchase a brand new Volkswagen from him . Despite having easy access to competing Volkswagen Dealerships, Peter’s personality and honestly had me sold when I met him the very first time. Therefore, I very much wanted to do business with him. I finally decided I wanted to add a Volkswagen GTI, to my miniature coral of cars. Therefore, I called Peter Levesque on Sunday, 10/15/2017, and made an appointment to meet with him that morning at 11:30am. I met with Peter at the Mastria Volkswagen Dealership and we discussed the desired car I wanted and my financial options. I told Peter, that I wanted a 2017 Volkswagen GTI, with a 6 speed manual transmission. We discussed the color I wanted. We discussed available rebates . My color choices were the Tornado Red, and Black Pearl Metallic. My first choice of color was Tornado red. Peter told me he had several Tornado Red Volkswagen GTI’s in stock, however, all Tornado Red models, were equipped with the Automatic DSG transmission. Therefore, I decided to go with my second color choice, that, of which, being Crystal Black Pearl, witch had a 6 speed manual transmission. I got $2000 in rebates, plus free replacement tires for life. They also gave me well above allowance on my vehicle I traded in. A free extra protection Warranty that would cover small dents, dings, scratches as well as protection for the gorgeous 18" rims on the car . I can't say enough about my 2017 Volkswagen GTI. It’s truly a Car I’ve loved for the last 40 years, the VW GTI. The original. The one and only. The one, by which, all other HOT pocket Rockets are judged. I finally got my VW GTI, that I’ve loved ever since my adolescence. Everyone at the Dealership was courteous , warm and professional. I can't say enough about Peter Levesque. He's not only a good, honest Salesman. He's a great , warm and caring person . These personality traits all shine through in the first five minutes after talking to Peter. His professionalism, and salesmanship shine through with such refined brilliance . I'm very happy to have become a part of the Mastria Volkwagen family . I'm more grateful to know Peter Levesque. He’s just an all around great guy. The General Manager, Mike Wilson, was also totally awesome, and did me a major solid on my trade in value. The Finance Manager, Ricardo Dordete, got me the lowest interest rate possible, and made it a hassle free done deal ASAP. Thank You Peter Levesque, not only for selling me a beautiful car, but for also selling me the experience of becoming part of the Mastria Volkswagen family . Now, that is PRICELESS !! Thank You Timothy B. Wood More
Car purchase done easy We went in to replace a Jetta , we were shown comparable options and helped through the process by Peter L.. We left with a plan that we were happy w We went in to replace a Jetta , we were shown comparable options and helped through the process by Peter L.. We left with a plan that we were happy with and picked up our new car the next day! We did not feel pressured and felt the transaction went smoothly. Had purchased our Jetta previously from this dealership and felt confident going back. More
Not for out-of-state buyers but a great dealership I had been shopping for some while for a specific model/specification and found it here. Confirmed the price on the Internet and was told by their int I had been shopping for some while for a specific model/specification and found it here. Confirmed the price on the Internet and was told by their internet sales manager that they have "runners" that deliver vehicles to New York. A private sale on my old vehicle fell through and I ended up driving the 200 miles to Raynham from my NYC home to trade in my old car. Once time came to close the deal I discovered that Mass. does not issue temporary tags like many states and I would be unable to take the new car home that day (4/29). I went ahead with the deal anyway. Their finance manager had apparently taken the afternoon off and I was driven to the sister Buick dealership just down the road to conclude the paperwork; the salesman said he would be ready to pick me up in about 15 minutes. In fact, the transaction took almost two hours because the individual was unfamiliar with the other store's system. By the time I got on the road night work had started on I-95 and the excursion turned into a 14-hour day. Now I learned that they would not stand by the internet sales manager's offer to deliver the car in NY state. They said that once they had registered the car in NY state their salesman might be able to meet me halfway to exchange the new car for my trade-in. I explained that I was pretty tied up with a conference and overseas travel for the next couple of weeks and would have to take delivery of the vehicle after 5/18. Once time came to pick up the vehicle, the meeting half-way offer was off the table just like the "runner" delivery so I made another 400-mile round trip. Despite the fact that they knew that I would be delayed picking it up they handed it to me with a temporary 10-day inspection sticker that had expired the day before. All-in-all a pretty frustrating experience. That being said, if I lived nearby I would shop without hesitation: -Their prices are very competitive -They honor the "ePrice" offered by email -They gave me a very fair deal on my trade-in -There is no pressure to buy any unwanted warranties or other add-ons, at least not in my case -The store is very appealing in its lay-out and the staff very friendly -The vehicle was delivered to me with a full tank of gas -They even refunded $44 that they had over-estimated for processing the NY state paperwork If you've done your homework, this is as close to a no-haggle deal as you will get. More