Mastria Volkswagen of Raynham

Service department was very efficient and organized. Dylan was professional and informative. I’ll definitely be back for my next service. Dylan was professional and informative. I’ll definitely be back for my next service. More

Pull in Dan comes right over asks a few questions sends me to the waiting room and the car goes right in. A few minutes later he send me the video and comes out and reviews what’s needed , no pressure and me to the waiting room and the car goes right in. A few minutes later he send me the video and comes out and reviews what’s needed , no pressure and I tell him what I want done and next thing you know the car is serviced, washed and I am on my way ! More

The Mastira auto group are the best, super friendly and professional. I Will highly recommend professional. I Will highly recommend More

This was by far the best and quickest lease trade in I have ever had. The team was so attentive and made the process super easy. Derek W in sales and Mark in finance we so personable and made me feel so w have ever had. The team was so attentive and made the process super easy. Derek W in sales and Mark in finance we so personable and made me feel so welcome. No muss no fuss. In and out and I left with a new vehicle that I am so excited about! More

Had an absolute pleasure working with Derek to purchase our vehicle. No strong-arm tactics, no sales pressure whatsoever -- just outstanding customer service and a willingness to bend over backwards to get our vehicle. No strong-arm tactics, no sales pressure whatsoever -- just outstanding customer service and a willingness to bend over backwards to get our questions answered. Mastria will be our first place to shop when we're looking for another car in the future, and Derek will be the first guy we call. More

Very easy to get an appointment car was taken care of on time and is nice and clean when I got back time and is nice and clean when I got back More

Derek and his team were very helpful from beginning to end in helping me find a new car. end in helping me find a new car. More

Josh saw to every detail of this end of year trade. I never had.a moment of worry from test drive, vehicle color and model. Paperwork and delivery was a breeze - thanks to Josh, I start the year in a I never had.a moment of worry from test drive, vehicle color and model. Paperwork and delivery was a breeze - thanks to Josh, I start the year in a beautiful, reliable VW. More

I cannot say enough good things about my experiences with Mastria VW. From the very prompt, but not pushy response to my on-line inquiry, to meeting and working with Derek Welch who assisted me in my searc Mastria VW. From the very prompt, but not pushy response to my on-line inquiry, to meeting and working with Derek Welch who assisted me in my search for my “perfect new vehicle”, it was a hassle free and surprisingly quick, painless, and FUN process. Derek was very engaging, knowledgeable and showed true enthusiasm for the VW products. He was attentive and extremely customer service focused taking the time to understand and show exactly what I was looking for. Overall, I was provided a very relaxed, straightforward and transparent buying experience. This is my third vehicle purchase from Mastria VW and hands down the best dealership around for sales, finance and service! More

Update: +1 star - they have decent communication considering the busy time of year this is, and apparently we can blame the MA DMV (RMV) for the delays. I do wish the dealers were better prepared f considering the busy time of year this is, and apparently we can blame the MA DMV (RMV) for the delays. I do wish the dealers were better prepared for DMV issues. For now, this is 2 star, I want to give the dealer a chance. In short, We paid cash in full for a 2024 car on dec 21, and have yet to receive it. We have been given a run-around. One issue was out-of-state license, so I have to give the dealer the benefit of the doubt here that they are dealing with MA DMV. We've since gotten a MA license, reside in MA, have MA insurance already on the car we have yet to receive. They say they have no loaner cars to give us? And no idea when DMV (RMV in MA) will give us the reg? Come one, they have a lot full of cars, and desks full of dealer plates. Do the right thing here and give us a loaner, any car on your lot is fine, until our reg comes in. This seems like slimy sales trying to meet year-end quota at any cost to us consumers. More