
Mastria Volkswagen of Raynham
Raynham, MA
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I only have owned Volkswagens since I was 21. So, I have been to several dealerships over the years. Mastria is far and away tops. Greg Wasden was great. ….personable, thorough, and patient. My So, I have been to several dealerships over the years. Mastria is far and away tops. Greg Wasden was great. ….personable, thorough, and patient. My old car was very basic. This new one has all the technology bells and whistles. Greg was really great with acclimating me to all the cars features. All the other people there were also extremely helpful. Mastria was the best car buying experience ever! More
Derek Welch took care of me. Amazing customer service. Super transparent with everything. Will definitely recommend to others purchasing a vehicle! Amazing customer service. Super transparent with everything. Will definitely recommend to others purchasing a vehicle! More
I never thought walking into a car dealership would be a comfortable experience and I was proven wrong. Derek offered the best customer service I have ever had. I also observed how well the managers treat t comfortable experience and I was proven wrong. Derek offered the best customer service I have ever had. I also observed how well the managers treat their employees. I had all my questions answered and I was able to find a car that fit both my budget and my needs without sacrificing anything. Best of all, when I asked why everyone was so nice and not pushy, I was told they don't make commission off the car -so the sale was very customer centered. If I ever need a new car again, I will be going back and seeing Derek! More
Ed Cappola delivered great customer service in an otherwise tough situation. He worked diligently with finance to get my son approved for his new ride, and assisted in every way possible until he dro otherwise tough situation. He worked diligently with finance to get my son approved for his new ride, and assisted in every way possible until he drove it off the lot. Will definitely consider Mastra for our next car purchase! More
I made and internet inquiry on a pre-owned car for my daughter. The following morning I took a call from Josh of the Internet Sales Dept. I scheduled an appointment for after my daughter got out of s daughter. The following morning I took a call from Josh of the Internet Sales Dept. I scheduled an appointment for after my daughter got out of school for 1600. The ride was two-plus hours from our home. Delays what they are, we got jammed up. I called to say I was “running late and might be there closer to 1700. “Not a problem.” Derek Welch greeted us with “How was your trip in; I understand you came from a couple hours away.” He continued with the following Mastria Policies: • Sales Advisors do not earn commissions. • The price is the price. • The 7/30 Guarantee. Seven days to return for no given reason. Thirty days to swap out for something else on the lot. We bought the car and on the way home I told my daughter that was the best car buying experience I’ve ever had. More
Derek was so helpful throughout our entire process! So thankful for people like him who make the car buying process quick and seamless while having a friendly demeanor to add to it al! So thankful for people like him who make the car buying process quick and seamless while having a friendly demeanor to add to it al! More
This is our 4th vehicle we have bought through Mastria! Car shopping is never fun but mastria makes it much easier! Recently had another great experience working with Ed! Great customer service never feel Car shopping is never fun but mastria makes it much easier! Recently had another great experience working with Ed! Great customer service never feel pressured, easy to talk too answered all our questions. Also with the Mark in the finance professional never rushed quick to answer all questions! I would recommend them over and over. Thanks for a great experience More