Mastria Volkswagen of Raynham

Our salesman, Ed Cappola, was extremely competent and courteous and above all his kindness showed through. courteous and above all his kindness showed through. More

Derek Welch was my Client Advisor (new name for Sales Person) was very courteous, thorough and kept me informed throughout the sales process. I'm a rather inexperienced buyer of cars. I had no idea that Person) was very courteous, thorough and kept me informed throughout the sales process. I'm a rather inexperienced buyer of cars. I had no idea that might take more than a day to get the car I was interested in. Yet, they made it happen for me. I think there was some good luck at work but the service from Derek Welch was outstanding. Everyone in the Sales Department were helpful and cordial. After some work to clarify and remove an unexpected addition to my sales contract, I am happy with my purchase. Do be prepared to have the finance person go over each expense on your sales contract to be assured that you have both a clear understanding and no unexpected additions. That is their obligation and you are entitled to be informed and confident in your financial commitment. More

Josh was very helpful walking us through the process of purchasing our new car. He was thorough in answering our questions and efficient with paperwork. Thank you!! purchasing our new car. He was thorough in answering our questions and efficient with paperwork. Thank you!! More

this is by far the worst dealership i’ve had to deal with. i unfortunately purchased a vehicle from them after being in a major accident on january 22. the vehicle ended up not passing inspection and ha with. i unfortunately purchased a vehicle from them after being in a major accident on january 22. the vehicle ended up not passing inspection and had a recall on it resulting in needing my driver side door being replaced. the recall was due to the latch not closing shut which is a clearly a major safety issue. why would a dealership sell a car that wasn’t 100% safe?? after having my vehicle at the dealership for over 10 days i was forced to return the loaner vehicle i was driving due to pressing them about the issue of the car being unsafe. the disrespect i have received since purchasing this vehicle and needing said work done has been insane. the lack of communication to inform me of what is going on with my vehicle is never ending. i am now driving a car that is half worked on and not fully safe but yet giving them my money. i would not recommend this dealership to anyone that has any thought of being a well valued customer because that is the last thing i have felt for the past month of owning a car purchased from mastria volkswagen. More

Edward was great to work with. He was informative and patient. Overall a very pleasant experience. He was informative and patient. Overall a very pleasant experience. More

Good dealership overall. Service and detail department never gives me any issues and I always go back Service and detail department never gives me any issues and I always go back More

Joshua our salesperson was nice and very good to us. Thank you so much for explaining all the details and whistles in our vehicle. We are excited! My son gets his own captain seat :) Thank you so much for explaining all the details and whistles in our vehicle. We are excited! My son gets his own captain seat :) More

Went to check out a used vehicle that just arrived on the lot. Josh Z was super helpful. Got us everything we needed. No pressure, but lots of attention. Can’t wait til it’s ours! lot. Josh Z was super helpful. Got us everything we needed. No pressure, but lots of attention. Can’t wait til it’s ours! More

Overall a very pleasant experience. Everything was explained well, staff was approachable, kind and very knowledgeable. Everything was explained well, staff was approachable, kind and very knowledgeable. More

Service department was very efficient and organized. Dylan was professional and informative. I’ll definitely be back for my next service. Dylan was professional and informative. I’ll definitely be back for my next service. More