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Mastria Volkswagen of Raynham
Raynham, MA
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Josh saw to every detail of this end of year trade. I never had.a moment of worry from test drive, vehicle color and model. Paperwork and delivery was a breeze - thanks to Josh, I start the year in a I never had.a moment of worry from test drive, vehicle color and model. Paperwork and delivery was a breeze - thanks to Josh, I start the year in a beautiful, reliable VW. More
I cannot say enough good things about my experiences with Mastria VW. From the very prompt, but not pushy response to my on-line inquiry, to meeting and working with Derek Welch who assisted me in my searc Mastria VW. From the very prompt, but not pushy response to my on-line inquiry, to meeting and working with Derek Welch who assisted me in my search for my “perfect new vehicle”, it was a hassle free and surprisingly quick, painless, and FUN process. Derek was very engaging, knowledgeable and showed true enthusiasm for the VW products. He was attentive and extremely customer service focused taking the time to understand and show exactly what I was looking for. Overall, I was provided a very relaxed, straightforward and transparent buying experience. This is my third vehicle purchase from Mastria VW and hands down the best dealership around for sales, finance and service! More
Update: +1 star - they have decent communication considering the busy time of year this is, and apparently we can blame the MA DMV (RMV) for the delays. I do wish the dealers were better prepared f considering the busy time of year this is, and apparently we can blame the MA DMV (RMV) for the delays. I do wish the dealers were better prepared for DMV issues. For now, this is 2 star, I want to give the dealer a chance. In short, We paid cash in full for a 2024 car on dec 21, and have yet to receive it. We have been given a run-around. One issue was out-of-state license, so I have to give the dealer the benefit of the doubt here that they are dealing with MA DMV. We've since gotten a MA license, reside in MA, have MA insurance already on the car we have yet to receive. They say they have no loaner cars to give us? And no idea when DMV (RMV in MA) will give us the reg? Come one, they have a lot full of cars, and desks full of dealer plates. Do the right thing here and give us a loaner, any car on your lot is fine, until our reg comes in. This seems like slimy sales trying to meet year-end quota at any cost to us consumers. More
Our experience at Matria Volkswagen was amazing. Funny enough, we were in the market for a Jeep. We had just come from a Jeep dealership where we had a horrible experience. We saw a Jeep on the lot Funny enough, we were in the market for a Jeep. We had just come from a Jeep dealership where we had a horrible experience. We saw a Jeep on the lot at Mastria, pulled in, and spoke to Derek. He and everyone else were so helpful. They were straightforward and made buying the Jeep we wanted easy. I would refer them in a heartbeat. Thank you so much!! More