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Mastria Subaru
Raynham, MA
798 Reviews
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Showing 798 reviews
August 23, 2017
Terrible Experience I was in 8/23/17 (today) and I am leaving this review because I am HIGHLY dissatisfied. I had expressed interest in one of your vehicles and read grea I was in 8/23/17 (today) and I am leaving this review because I am HIGHLY dissatisfied. I had expressed interest in one of your vehicles and read great reviews about your dealership, so I drove over an hour and a half to come to this dealership and had a TERRIBLE experience. Before making the drive I called to see if I would be pre-qualified for the car, the women at the front desk sent me to finance via phone and got pre-qualified. Everything over the phone seemed great but when I actually got to the dealership was when the problems occured. Over the past few weeks I have gone to several dealerships to look at cars and my car has been appraised for 10,000 with a clean car fax in pristine condition, when they appraised my car here they were going to give me $1,500 dollars less and had made it a point that the car MUST have been in an accident because it looked like it had been painted over which for a fact it had not been. Overall, I felt like very shady business was going on at this dealership and needless to say I wasted an entire afternoon coming here. I would suggest if your looking for an honest dealership this is not the one. More
by Giff87
Employees Worked With
N/A
Helpful April 04, 2017
The best car shopping experience ever! From the moment I was greeted by Inna I felt like family! I would buy another car there, especially from Inna - she is the best. She never pressured From the moment I was greeted by Inna I felt like family! I would buy another car there, especially from Inna - she is the best. She never pressured me and answered all my questions with a smile! Thank you Inna! More
by Janet
Employees Worked With
Inna Perez
January 16, 2017
Work is always done in a timely fashion. This is my third Subaru. They are by far a great buy. I like to drive and I feel very confidant and safe in my Subaru. I bought the Outback this time This is my third Subaru. They are by far a great buy. I like to drive and I feel very confidant and safe in my Subaru. I bought the Outback this time and if I ever feel the need to trade it in I would stay with the Outback. The folks I dealt with at Subaru were very helpful and friendly. More
by Duke
Employees Worked With
Tim Mitchel, David Geyer
December 28, 2016
Love my Subaru Best experience of buying a new vehicle I've ever had!!! Mastria Subaru of Raynham, great group of professionals! Robert Rodriguez, my salesman was ju Best experience of buying a new vehicle I've ever had!!! Mastria Subaru of Raynham, great group of professionals! Robert Rodriguez, my salesman was just awesome!! He made it all so effortless! More
by Helen1974!
Employees Worked With
Robert Rodriguez, Adam Hoyt
December 08, 2016
Lifetime care of my Outback Friendly staff from desk to transport.Knows my car and record of service. Trust is important! Vehicle runs looks and smells like new thank you! Friendly staff from desk to transport.Knows my car and record of service. Trust is important! Vehicle runs looks and smells like new thank you! More
by Pat66
Employees Worked With
Sorry didnt get names , Jimmy Plausse
August 24, 2016
Fantastic experience 4 times around!! I have purchased 2 Subaru's for myself and 2 used ones for my daughter. My experience with Inna Perez was outstanding! She is friendly, knowledgeable I have purchased 2 Subaru's for myself and 2 used ones for my daughter. My experience with Inna Perez was outstanding! She is friendly, knowledgeable and answered all my questions. I cannot imagine going anywhere else. From sales to service, to customer service, this dealership is a five star establishment! I will go back to Inna for my next purchase! More
by Bela S
Employees Worked With
Eddie in sales, Inna Perez in Sales
August 18, 2016
5 star customer service Anthony was professional friendly and helpful. We have the best experience buying a car at Mastria Subaru. Sales manager Adam Hoyt was very helpful Anthony was professional friendly and helpful. We have the best experience buying a car at Mastria Subaru. Sales manager Adam Hoyt was very helpful and professional. Keep it Mastria Subaru team! More
by Jody11211988
Employees Worked With
Anthony Melito Adam Hoyt David Guyer
July 21, 2016
Great experience. I love my Forrester. The dealership is beautifully set up, Ron Cohen was extremely professional and helpful. Great experience. The manager was won I love my Forrester. The dealership is beautifully set up, Ron Cohen was extremely professional and helpful. Great experience. The manager was wonderful and fair. More
by lkw
Employees Worked With
Ron Cohen, manager Chris Dunn
October 01, 2015
terrible experience Came in with a concern about my transmision instead of addressing my concern they suggested 1500$ of work which had nothing to do with my concern. I h Came in with a concern about my transmision instead of addressing my concern they suggested 1500$ of work which had nothing to do with my concern. I had them change my transmission. Fluids$200 hoping that will help and they charged me $75 extra dollars for their diagnosis which would not even help my problem. Terrible customer service More
by Dontgo1
Employees Worked With
Manager and service
November 18, 2014
Customer for last few years I have brought my wrx to these guys since I bought new. Nothing but great service.... justin and jimmy on the counter are very respectful and honest. I have brought my wrx to these guys since I bought new. Nothing but great service.... justin and jimmy on the counter are very respectful and honest. Whenever I schedule an oil change they are very responsive and perform the work in a timely manner. I highly recommend this dealer and will always bring my subaru/ other vehicles here for service More
by Macrexin
Employees Worked With
Justin, Jimmy Plausse
