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Mastria Subaru
Raynham, MA
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Excellent dealership Friends of ours who have bought 3 or 4 Subarus at Mastria brought us there when our 2 old Subarus (combined mileage > 435K, combined age 30 years) die Friends of ours who have bought 3 or 4 Subarus at Mastria brought us there when our 2 old Subarus (combined mileage > 435K, combined age 30 years) died simultaneously. We were looking for late model used vehicles -- a sedan and a small SUV. Jwana Boutros, the salesperson, enabled us to test-drive a Subaru Forester, a Honda CR-V, and a Toyota RAV4, which confirmed our belief that we'd like the Forester the best. She found one that was in a color we liked. We ended up with a 2015 Forester and a 2017 Legacy, both with extremely low miles. The prices for both were extremely competitive and fair. The cars were immaculate, and Jake Bonafant and Jack (didn't catch the surname), the product specialists, made sure we were comfortable with all the new technology. The whole process was pretty low-stress, for which we were very grateful, as a lot was happening in the rest of our lives while this was going on. Jwana, Jake, and Jack were all very helpful, supportive, patient, and responsive. Would definitely come back here for further purchases and would recommend Mastria to anyone. More
Excellent service department I have bought 4 cars from Mastria Subaru and have no complaints. The service department is excellent and very helpful and extremely kind and very fri I have bought 4 cars from Mastria Subaru and have no complaints. The service department is excellent and very helpful and extremely kind and very friendly. More
Best car buying experience yet! We went to look at a used vehicle advertised on line. Just what e wanted! No pressure to buy it, or any other vehicle on the lot. Price was fair, c We went to look at a used vehicle advertised on line. Just what e wanted! No pressure to buy it, or any other vehicle on the lot. Price was fair, car was in great shape, Ron was helpful. More
"Happy used car owner " I was a little skeptical of buying another used car from a dealership having been burned before. I was quite surprised by the professional Salesman I was a little skeptical of buying another used car from a dealership having been burned before. I was quite surprised by the professional Salesman Ron C and Sales manger Chris D. They were both very helpful and easy to work with , never pushy. They gave me a more than fair price on the car I bought. I would suggest them to anyone when looking for a new or used car. This my first online review on any purchase. I feel this dealership deserves an excellent one. Thank you Dan C More
Exactly what I wanted Went looking for a Certified preowned Legacy Limited. Spoke with a kind young woman named Jwana. Told her what I was looking for and what price range Went looking for a Certified preowned Legacy Limited. Spoke with a kind young woman named Jwana. Told her what I was looking for and what price range I was at. At this time they did not have that specific car on the lot but she reassured me that she could find me one. I didn't have to sign any papers or felt pressured in any way. I just left my number with her and I was on my way. Within a week or two she gave me a call and said that she had the car I was looking for and to swing by at my earliest convenience for a test drive. Needless to say I dropped everything and headed straight there. She was right she found my car and found my car for under my budget and with lower miles than expected. She went above and beyond and would highly recommend buying from Mastria Subaru. More
Mastria Subaru Great Experience I am loving my new Legacy ! Thank you Jwana, Tony and David for the great experience. I am thankful! Mastria Subaru is always 5 Stars I am loving my new Legacy ! Thank you Jwana, Tony and David for the great experience. I am thankful! Mastria Subaru is always 5 Stars More
My New Subaru Thank you for all the work and help in getting me into my new vehicle! Sales and Finance helped get me into my dream car. Will always refer Mastria Su Thank you for all the work and help in getting me into my new vehicle! Sales and Finance helped get me into my dream car. Will always refer Mastria Subaru to anyone looking for a vehicle. More
No complaints with Steve Lydon or Mastria Subaru Steve Lydon took very good care of me, in my pursuit of a great car, he was friendly, professional, and addressed all my concerns. I'm very happy wit Steve Lydon took very good care of me, in my pursuit of a great car, he was friendly, professional, and addressed all my concerns. I'm very happy with my purchase and would recommend Steve to anyone looking to buy a new or used car. However I am not happy that in my attempts to write a review about my great experience, with Steve Lydon & Mastria Subaru, I had to agree to let DealerRater collect my "personal information" including name, address, phone numbers, email etc. This is no reflection on my experience with Mr. Lydon or Mastria. More
Horrible stressful experience - I informed salesman that I was not financing through the dealership and would finance through my credit Union upon first sitting with him . I knew whi I informed salesman that I was not financing through the dealership and would finance through my credit Union upon first sitting with him . I knew which vehicle I wanted and test drove it . problems started after signing p & S with promise date of 9/29 with finance people was told that they needed a code from my credit union. I gave them fax and phone number for my credit union . My credit union rep explained to finance there is no code . I have them $400 deposit by debit card Found the vehicle I wanted and said I would come back with check . Showed up with bank check and nothing ready . Told they don't go to registry every day and can't have car til Wednesday ! Rude and disrespectful sales manager and finance department went home for the day after having us wait hours for paperwork !!!! Four trips from an hour away and Was actually told that I would have had my car registered sooner had I financed through them !!!! First was given paperwork for wrong car then was promised vehicle for today then told I have to wait til next week for Them to vin check and register. Then Waited around for hours when I had full payment of agreed-upon price only to be told finance guy went home for the day ! Then told to sign blank document by sales manager who lied repeatedly saying he was the finance guy!!! Meanwhile the salesman was oblivious !!! Wasted three days of my life ! Made to feel like my money not good enough !!!! Done with these clowns ! More
The greatest team of people at a dealership My boys Steve, Ed, Stacy , Alex and the GM and everyone else that helped me feel so welcome. I love this place they are excellent at their job very re My boys Steve, Ed, Stacy , Alex and the GM and everyone else that helped me feel so welcome. I love this place they are excellent at their job very respectful and kind and helped me buy my second Subaru with ease. They did everything they could to get the price I needed and took the time to explain things and even watched the end of the patriots game with me ! Love this place 💋 Donna More