Mastria Subaru
Raynham, MA
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I just purchased a Certified Pre-Owned 2019 Subaru Forester. After visiting a number of dealerships, I was immediately impressed with Mastria. Everyone I encountered was very friendly, the cars and fa Forester. After visiting a number of dealerships, I was immediately impressed with Mastria. Everyone I encountered was very friendly, the cars and facilities were clean and easy to view. We were set up with Alex as a salesperson. Alex was easy-going, knowledgeable, and friendly, which made the experience easy and fun. (Shouldn't buying a new car be fun?!) Alex and Mastria handled all of the details and I love my new Subaru. I highly recommend the experience. Do yourself a favor- ask for Alex! More
I had only been minorly considering purchasing a new car, since my current car was running just fine, it was just an older subaru with no bells and whistles. I was at Mastria Subaru getting a basic service a since my current car was running just fine, it was just an older subaru with no bells and whistles. I was at Mastria Subaru getting a basic service and mentioned to the service person (Rui sp?) that I might purchase a new car in the future. While I was waiting he introduced me to a salesperson (BRUCE), who was warm and friendly and not at all pushy. He asked me if since I was waiting if I desired to perhaps look at a few new Subarus. I told him being a Forester owner I was contemplating to switching to an Outback. I incidentally mentioned, I had loved my forester due to the huge windows. He brought around a new Outback and warmed it up, showed me the features and sent me on my way for a test drive. When I returned, I said, "what a great car, but I really don't like the windows the way I do my forester". He said, "I had a feeling that would be the case so I have a new Forester all warmed up and ready to go for you to try!". Wow, I was impressed. Of course I loved the new Forester, but told him I would think about it. They didn't have any 2022's on the lot anyway, so he said he would keep in touch and let me know when any new allocations might be coming in. About a week later he emailed and let me know a couple of Foresters were being allocated and what colors were coming. He said I could put down a no pressure deposit and come check it out when it arrived- so I did. A few weeks later it arrived and it was great. Bruce made the transaction seamless even with me making a few changes to my purchase plan. He kept in constant (not annoying) contact when I needed him to, keeping me posted throughout. Bruce took me to the service dept to chat with Rui, to make sure I learned about my service schedule and how that would work. I almost forgot my EZ Pass in the car I was trading in and Bruce made sure I grabbed it before taking off and even went back in to get the opposing velcro stickers I would need to attach it to my new ride! I can't say enough great things about Bruce. Purchasing a vehicle can be a harrowing experience especially for a single woman, but I felt very confident with Bruce as my salesperson, he seems extremely trustworthy! Highly Recommend. More
SOOOOO happy with my experience at Mastria Subaru with Bruce!!! It was my first time purchasing a vehicle on my own, and Bruce was there every step of the way to answer any and all of my questions (even t Bruce!!! It was my first time purchasing a vehicle on my own, and Bruce was there every step of the way to answer any and all of my questions (even the ones I was embarrassed to ask)! I was nervous about the process, and I never felt pressured or rushed, which I really appreciated. Bruce kept in touch, made sure I understood what was going on, and genuinely went above and beyond. I also worked with Husan in finance, which was also a great experience. He was patient, explained everything really thoroughly, and let me think through each step without making me feel rushed. Overall EXCELLENT experience and I would absolutely recommend to anyone looking for a car!!! Will be a Subaru customer for life :) More
My husban an I purchased a 2019 Subaru Forester this past week end, we were in the showroom on Saturday 2-5-22.. The sales person Alex Sierra was great, he helped us thru the process. Alex made us fee ver week end, we were in the showroom on Saturday 2-5-22.. The sales person Alex Sierra was great, he helped us thru the process. Alex made us fee very comfortable with no pressure, Alex took his time to explain everything to us. Alex is very personable and knowagleble about the product he was presenting. Alex made the entire experience very comfortable. I would strongly recomment Mastria Subru and Alex Sierra to my family and friends. My sister bought a Subaru Forrest from Mastria Subaru a few years ago and highly recommended the dealership. Barbara Cosgrove-Davis More
Recently purchased a 2022 Subaru Forester from Mastria Subaru in Raynham. I cannot be more pleased with the entire experience with everyone, including my salesman Alex. I never felt pressure at anytime, Subaru in Raynham. I cannot be more pleased with the entire experience with everyone, including my salesman Alex. I never felt pressure at anytime, and communication was ongoing and excellent through the whole process. I was not planning to purchase a new vehicle, but since my previous car was totaled, this was the time to go forward. I found Alex to be personable, caring and super understanding. He took the time to listen to all my concerns and I never felt rushed. I did check out two other dealerships before deciding on Mastria Subaru and did my research. Being retired, I wanted the best value for my money and I know I got that here!! I particularly liked that fact that Alex assured me that our relationship does not end with the purchase, but going forward, I can contact him with any questions and concerns. I will try not to be a pest! I highly recommend not only this dealership, but Alex also. Great place to buy a vehicle!! P.S. Thank you, Tony! It all started with you☺️ More
This is my first experience at Mastria Subaru. Alex Sierra was great to work with and made the process easy finding me a car I love. I would recommend him! Sierra was great to work with and made the process easy finding me a car I love. I would recommend him! More
Thank you Jwana, Tony and Husan. You helped me find a vehicle I love. Excellent customer service. They go above and beyond to make sure you are happy. I will always come back to Mastria Subaru for future vehicle I love. Excellent customer service. They go above and beyond to make sure you are happy. I will always come back to Mastria Subaru for future purchases! More
Just finished up a fantastic car buying experience here with Bruce. The best salesman in the building. I would recommend anyone shopping for cars to swing by and give Bruce a go. I love my 2022 outback and with Bruce. The best salesman in the building. I would recommend anyone shopping for cars to swing by and give Bruce a go. I love my 2022 outback and don't plan on looking back. More