Mastria Subaru

The professional manner Jwana used in helping me pick out a car that fit my budget and needs was outstanding. I would highly recommend this dealership to anyone a car that fit my budget and needs was outstanding. I would highly recommend this dealership to anyone More

Very straightforward and easy car buying experience. Will return in the future if I still live in the area. Working with Jwana for purchasing was used Subaru Forester was easy and hassle free. Highly re Will return in the future if I still live in the area. Working with Jwana for purchasing was used Subaru Forester was easy and hassle free. Highly recommended. More

Working with Bruce on the purchase of my new 2023 Outback was a great experience. The straightforward approach at Mastria was refreshing during a time where new car inventory is low. Mastria had more invento was a great experience. The straightforward approach at Mastria was refreshing during a time where new car inventory is low. Mastria had more inventory on the lot and incoming then others. Bruce helped us lock in the car we wanted and delivered. He believes in the dealership and that means a lot to me as a customer. More

I purchased a 2011 Subaru Legacy last year. The first red flag should have been the mileage, which was 2000 miles higher than what was listed on Mastria’s website. This put it over the limit fo The first red flag should have been the mileage, which was 2000 miles higher than what was listed on Mastria’s website. This put it over the limit for any kind of lemon law warranty, but I pointed out the difference and Bruce Grabert (more about him later) agreed to a 30 day warranty. I made it about 20 days before the exhaust pipe broke near the muffler. The earliest appointment for repair that I could get was over a week later, and Mastria did the bare minimum to fix the break. While I was waiting for my Uber driver outside of the dealership, Bruce Grabert came out of the dealership to talk to another employee. During the conversation, he proceeded to say a few nasty things about me for having the audacity to ask for a repair (apparently having forgotten what I look like and not knowing I was standing 5 feet from him). The next few months brought a $1200 bill for further exhaust repair, hundreds more for a faulty throttle position sensor which my mechanic said was the most corroded that he had ever seen, and numerous other issues. I would think twice before buying anything from Bruce Grabert, or a used car from Mastria Subaru (even a used Subaru like the one I bought). More

We just picked up our new 2023 Outback Onyx. Worked with Bruce and Joe on the deal and couldn't be happier with the entire experience from start to finish. This is not your typical car dealer ex Worked with Bruce and Joe on the deal and couldn't be happier with the entire experience from start to finish. This is not your typical car dealer experience - they they you like family (seriously). Car buying should always be this easy and hassle free. I will be a Mastria customer again. Thank you. More

I purchased a pre owned Subaru ascent which I am in love with! But I have to thank Bruce at Mastria for his patients, knowledge, and devotion to his customers! He made my experience a very positive one at M with! But I have to thank Bruce at Mastria for his patients, knowledge, and devotion to his customers! He made my experience a very positive one at Mastria Subaru! More

Working with Bruce on the purchase of my new Forester was a great experience. The straightforward approach at Mastria was refreshing during a time where new car inventory is low. a great experience. The straightforward approach at Mastria was refreshing during a time where new car inventory is low. More

This was my first experience buying a vehicle where I didn’t feel pressured and I whole heartedly enjoyed myself. I was blessed to have a great client advisor named Bruce Grabert who really took the time didn’t feel pressured and I whole heartedly enjoyed myself. I was blessed to have a great client advisor named Bruce Grabert who really took the time to listen to what my needs were and delivered exactly what I wanted. He didn’t try to force anything on me and he was patient and professional with me. He also had one of the best sense of humor that I’ve ever seen in this line of business. I will definitely go back to purchase another vehicle in the near future and I highly recommend Mastria. More

Excellent experience from first contact through vehicle pickup. Alex was helpful; he listened to my questions and responded to my needs. I came to Mastria from Plainville on the basis of a recommendation pickup. Alex was helpful; he listened to my questions and responded to my needs. I came to Mastria from Plainville on the basis of a recommendation from a friend and neighbor, even though there are other Subaru dealers closer to my home. It was absolutely worth the extra travel, and I thanked my friend for pointing me in your direction. I will do the same for any others who ask. More

We met with Jwana who helped us find the car that fit our needs and we fell in love with. We couldn’t be happier with the entire process and our new car. Jwana also helped us with the technology . If you ar needs and we fell in love with. We couldn’t be happier with the entire process and our new car. Jwana also helped us with the technology . If you are looking for a vehicle ask for Jwana! More