Mastria Subaru

This was a 7 Star experience. We met Alex Sierra on Saturday, saw the Forester in Autum Green - Limited Trim. He quoted a price which was in the TrueCar 'Excellent Price' range. M We met Alex Sierra on Saturday, saw the Forester in Autum Green - Limited Trim. He quoted a price which was in the TrueCar 'Excellent Price' range. Monday did the paperwork, Tuesday drove out in our new car. No drama, no nickel and dime stuff. Please ask for Alex Sierra - he is DA Man ! along with his manager Joe Wilkerson made it all happen. We will be back at Mastria Subaru to buy our next car. Truly a wonderful experience. More

Had an excellent experience with Jwana. From start to end everything was explained to me and couldn’t be happier with my car and the team at Mastria. Jwana, Tony and David were all terrific From start to end everything was explained to me and couldn’t be happier with my car and the team at Mastria. Jwana, Tony and David were all terrific. Go see them! More

We got out new car from this dealership. Bruce made the process very smooth and easy. He went out of his way to make sure we got what we were looking for. Bruce made the process very smooth and easy. He went out of his way to make sure we got what we were looking for. More

We had a great experience at Mastria Subaru. Kyle was very honest and patient with our many questions and requests, and would definitely recommend working with him and this dealership. Kyle was very honest and patient with our many questions and requests, and would definitely recommend working with him and this dealership. More

I’ve been buying various brands of cars at dealerships all over the country for 30+ years and my recent purchase at Mastria Subaru was the singular best car buying experience I’ve ever had! They are cour all over the country for 30+ years and my recent purchase at Mastria Subaru was the singular best car buying experience I’ve ever had! They are courteous and grateful for the opportunity to serve you at Mastria. Yes, they are really serving potential buyers and they help you to buy, rather than try to sell. It’s a totally refreshing and pleasant approach. They just made it very easy for me to say yes and then they did everything possible to make it an outstanding experience. The sales manager Joe was incredible and the salesperson was absolutely fantastic and just made the process so easy and enjoyable for me. Thank you for your help Alexander Sierra! You have made me a Mastria Subaru fan, not just a customer. I picked up my gorgeous new 2023 Forester Touring this afternoon and I’ve been telling people all day to go and see Alex at Mastria Subaru. Well done Mastria! I think you have a really outstanding approach to helping people to buy and providing a thoroughly fantastic customer experience. Great job Alex and Mastria. More

My lease was up on my current vehicle (not a Subaru) and I was only visiting Subaru alongside someone who was very interested in leasing a WRX. I have to be honest, and I never write reviews, the main reaso I was only visiting Subaru alongside someone who was very interested in leasing a WRX. I have to be honest, and I never write reviews, the main reason I ended up with my Subaru Ascent was because of the atmosphere and the crew that works there. Bruce was kind and informative right from the get go and never once did we feel pressured or swayed, just that they were literally trying to do the best for us. When the deal with the WRX was done - which far exceeded the expectations of my partner as they found the exact vehicle he wanted as his price point - it was my turn! I find the car leasing situation daunting and Bruce and Chris made it as efficient as could be. I have limited time off of work and Bruce was able to kindly work with me over the phone so when I returned everything was ready to go. I also have leased from others and had no one explain in depth the car to me as Bruce did on pickup day, I truly appreciated that. I can't recommend them enough - I will actually miss going there Saturday! More

Excellent experience at Mastria Subaru. Appreciate the knowledge and time taken to answer all questions. Appreciate the knowledge and time taken to answer all questions. More

I had the best service ever! I was not pressured or rushed into buying anything. Both Alex S. and Chris D. are amazing and matched me with my perfect Crosstrek! They actually car I was not pressured or rushed into buying anything. Both Alex S. and Chris D. are amazing and matched me with my perfect Crosstrek! They actually care about their customers and their wants and needs. More

I’ve never been to a dealership where every single person working was personable and helpful as much as these guys were! Bruce was very detailed explaining how leasing works and answered any questions I had. working was personable and helpful as much as these guys were! Bruce was very detailed explaining how leasing works and answered any questions I had. Chris was super caring and polite. And can’t leave the man that made it happen out! H I appreciate you so much!! I spent 6 hours with these guys and I don’t regret it because I felt like I was surrounded by family! Thank you all very much! More

I recently brought my car in for service and as always couldn’t thank Jimmy enough. He is honestly the definition of excellent customer service. He goes above and beyond for the customer. Anyone looking t couldn’t thank Jimmy enough. He is honestly the definition of excellent customer service. He goes above and beyond for the customer. Anyone looking to service their vehicle should see Jimmy Plausse! Also , I always have an amazing experience with the sales department! Ask for Jwana, Dave and Tony when you are looking for a new car! More