Mastria Subaru

We had a great experience at Mastria Subaru. Kyle was very honest and patient with our many questions and requests, and would definitely recommend working with him and this dealership. Kyle was very honest and patient with our many questions and requests, and would definitely recommend working with him and this dealership. More

My lease was up on my current vehicle (not a Subaru) and I was only visiting Subaru alongside someone who was very interested in leasing a WRX. I have to be honest, and I never write reviews, the main reaso I was only visiting Subaru alongside someone who was very interested in leasing a WRX. I have to be honest, and I never write reviews, the main reason I ended up with my Subaru Ascent was because of the atmosphere and the crew that works there. Bruce was kind and informative right from the get go and never once did we feel pressured or swayed, just that they were literally trying to do the best for us. When the deal with the WRX was done - which far exceeded the expectations of my partner as they found the exact vehicle he wanted as his price point - it was my turn! I find the car leasing situation daunting and Bruce and Chris made it as efficient as could be. I have limited time off of work and Bruce was able to kindly work with me over the phone so when I returned everything was ready to go. I also have leased from others and had no one explain in depth the car to me as Bruce did on pickup day, I truly appreciated that. I can't recommend them enough - I will actually miss going there Saturday! More

I’ve been buying various brands of cars at dealerships all over the country for 30+ years and my recent purchase at Mastria Subaru was the singular best car buying experience I’ve ever had! They are cour all over the country for 30+ years and my recent purchase at Mastria Subaru was the singular best car buying experience I’ve ever had! They are courteous and grateful for the opportunity to serve you at Mastria. Yes, they are really serving potential buyers and they help you to buy, rather than try to sell. It’s a totally refreshing and pleasant approach. They just made it very easy for me to say yes and then they did everything possible to make it an outstanding experience. The sales manager Joe was incredible and the salesperson was absolutely fantastic and just made the process so easy and enjoyable for me. Thank you for your help Alexander Sierra! You have made me a Mastria Subaru fan, not just a customer. I picked up my gorgeous new 2023 Forester Touring this afternoon and I’ve been telling people all day to go and see Alex at Mastria Subaru. Well done Mastria! I think you have a really outstanding approach to helping people to buy and providing a thoroughly fantastic customer experience. Great job Alex and Mastria. More

Excellent experience at Mastria Subaru. Appreciate the knowledge and time taken to answer all questions. Appreciate the knowledge and time taken to answer all questions. More

I had the best service ever! I was not pressured or rushed into buying anything. Both Alex S. and Chris D. are amazing and matched me with my perfect Crosstrek! They actually car I was not pressured or rushed into buying anything. Both Alex S. and Chris D. are amazing and matched me with my perfect Crosstrek! They actually care about their customers and their wants and needs. More

I’ve never been to a dealership where every single person working was personable and helpful as much as these guys were! Bruce was very detailed explaining how leasing works and answered any questions I had. working was personable and helpful as much as these guys were! Bruce was very detailed explaining how leasing works and answered any questions I had. Chris was super caring and polite. And can’t leave the man that made it happen out! H I appreciate you so much!! I spent 6 hours with these guys and I don’t regret it because I felt like I was surrounded by family! Thank you all very much! More

I recently brought my car in for service and as always couldn’t thank Jimmy enough. He is honestly the definition of excellent customer service. He goes above and beyond for the customer. Anyone looking t couldn’t thank Jimmy enough. He is honestly the definition of excellent customer service. He goes above and beyond for the customer. Anyone looking to service their vehicle should see Jimmy Plausse! Also , I always have an amazing experience with the sales department! Ask for Jwana, Dave and Tony when you are looking for a new car! More

Having bought a number of new cars in the past, I found Mastria Subaru being one of the best dealerships to deal with I have ever had. No pressure, no rush, very polite and relaxed atmosphere, no greedy re Mastria Subaru being one of the best dealerships to deal with I have ever had. No pressure, no rush, very polite and relaxed atmosphere, no greedy requests for any market adjustment overpayment. They had exactly the type of car that I wanted in stock, while all others I dealt with did not, so I was not asked to wait for a few weeks or months for my car to arrive. Kyle Casavant was my Product Specialist who took his time to answer all my questions, did a great job on presenting the car to me and made sure that the car purchase process went as smoothly and effectively as possible. I would highly recommend Kyle to anyone! More

The best place. Was searching for a car for months after an accident. Been to so many dealerships where people would make me uncomfortable, the people were creepy an Was searching for a car for months after an accident. Been to so many dealerships where people would make me uncomfortable, the people were creepy and liars. But I came here to look at some cars I saw listed online, and I found Kyle. FIND KYLE. The best car salesman I’ve met. He was so kind and let me take my time with each car. He even watched the status of the registration process and kept me updated so we could get it done as quickly as possible. Good selection and amazing staff, ask for Kyle Casavant. More

Mastria Subaru is in a class by itself. After buying or leasing at least 6 cars from them, I recently brought my 82 year old mother in to least a Forester. Bruce helped us out and made the After buying or leasing at least 6 cars from them, I recently brought my 82 year old mother in to least a Forester. Bruce helped us out and made the experience a pleasure from start to finish. We are truly a Subaru family thanks to Bruce and all the kind folks at Mastria. More